Farro Recensioni 

1871
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Timely delivery, safely packaged including chilled and frozen items, carefully laid out in the box. Thanks for the extra care and attention, and friendly delivery driver too. Excellent service from... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Delivered to relative on time they were very happy with it and you did the card. So grateful. I nearly didn't place the order as I rang to get some advice on the delivery to see if you went to the ad... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti alimentari per gourmet
  2. Mercato di prodotti freschi
  3. Servizio di consegna di prodotti alimentari
  4. Servizio di ordini alimentari online

Scritti dall'azienda

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(1871)

337 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The best productsse thatouse

The best products, the best packing, the best customer service. If I could find a suitable house that's walking distance to a Farro store, I'd buy it.

25 maggio 2026
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Risposta di Farro

Thank you so much for your fantastic review! We're so pleased you love your Farro shopping experiences and look forward to welcoming you back into store again soon!

Valutata 5 stelle su 5

Sending a Care package

Your website is very easy to use and products are easy to find. Delivery is also a breeze to use.

Thank you.

19 maggio 2026
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Risposta di Farro

Thank you! We really appreciate your kind words.

Valutata 5 stelle su 5

On-line order

I made a small on-line order for items generally found in a fridge. I was most impressed with how the items were placed in a sealed box with ice packs. The presentation was impressive. The products arrived fresh, cold and in perfect condition.

20 maggio 2026
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Risposta di Farro

Thank you for the great review!

Valutata 5 stelle su 5

Easy to use

Easy to use, prompt replies and kept up to date about delivery

13 maggio 2026
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Risposta di Farro

Thank you for your review!

Valutata 5 stelle su 5

We ordered 3 ready meals

We ordered 3 ready meals, they were delicious and fresh…. Customer service was excellent and efficient.
We would happily recommend Farro and continue to order from them.

15 maggio 2026
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Risposta di Farro

Thank you for the lovely review!

Valutata 5 stelle su 5

Family loved the meals

Family loved the meals. Easy to prepare. Delivered on time.

12 maggio 2026
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Risposta di Farro

Thank you Lisa. We are pleased your family had such a good experience.

Valutata 3 stelle su 5

Easy to order but they don't knock

Pros: Easy to use online booking, notification and pricing
Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delivery which they were home. Unfortunately they didn't which meant the food sat outside overnight. Hindsight - workaround would be to let my friend know once I received the notification.

11 maggio 2026
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Risposta di Farro

Thanks for your feedback, and we’re very sorry the delivery instructions weren’t followed on this occasion. We understand how disappointing this would have been, especially given the circumstances, and we’ll pass this on to our delivery partner for review.

Valutata 5 stelle su 5

Fabulous communication when I enquired…

Fabulous communication when I enquired about organising an online order as a 🎁. Super helpful and informative. A very professional and positive experience. Arrived safely on time. Thanks for such a wonderful experience.

5 maggio 2026
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Risposta di Farro

We are so pleased you had such a good experience.

Valutata 3 stelle su 5

Used to be great but now!

I am a great fan of Farro and I shop there at least once a week but there has been a definite drop in quality and availability of certain items. For example the red onion I purchased was rotten, apples, cucumber and peppers soft. The meat at the counter looked old and the fish dry.

3 maggio 2026
Non scritta su invito
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Risposta di Farro

Thanks for your feedback. We’re really sorry to hear about your recent experience, as that’s not the standard we aim for. Please email us at hello@farro.co.nz so we can look into this further and make it right.

Valutata 5 stelle su 5

Meal choice easier at a difficult time

The gift of food was sent to a friend and her family as sadly, they had recently lost a husband and father. It was very much appreciated and just made the choice of a meal that little bit easy during a difficult time 💕

23 aprile 2026
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Risposta di Farro

We are pleased our online delivery was a small help at a very sad time.

Valutata 1 stelle su 5

Have always been a loyal Farro customer…

Have always been a loyal Farro customer until I did a online delivery, requested it be delivered on Tuesday waited all day never received my order had to order takeaways as I was expecting to eat my dinner ordered from Farro unfortunately won’t be placing a online order in a hurry again

26 aprile 2026
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Risposta di Farro

Thanks for your loyalty and for sharing this. We’re really sorry your delivery didn’t arrive as expected. We’ll be in touch with you directly to look into what happened and make this right.

Valutata 4 stelle su 5

Love Farro

Love Farro; only reason I didn’t give a top score was some of the produce should be marked down when damaged ie; capsicums ; wilted bags of lettuce, salad leaves etc that were still full price. I know you can’t help the impact of the weather but still sub-standard!

16 aprile 2026
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Risposta di Farro

Thanks for your feedback! We will reach out to you directly regarding the produce and organise a refund for you.

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