Family Credit Management Recensioni 

677
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Leggi di più

Valutata 5 stelle su 5

I was literally drowning in credit card payments and couldn’t see an end in sight. Nothing was past due, but only paying the minimums meant I was paying more in interest than in principal. I didn’... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This has been the best process so far, no pressure and there options are personalized to your specific needs. I am so grateful my best friend gave me their website information. I will post again after... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di sgravio del debito
  2. Servizio di consulenza crediti

Scritti dall'azienda

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

677 recensioni

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4,9

Tutte le recensioni

(677)

676 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The team at Family Credit Counseling is great!

The team at Family Credit Counseling is great! They are helpful, knowledgeable and understanding. We had a good plan right away that fit my budget.

15 luglio 2026
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Risposta di Family Credit Management

I'm so glad you found a plan that felt right for you.

No two financial situations are exactly alike, and that's why our counselors take the time to understand each person's goals, budget, and concerns before recommending a nonprofit debt management plan. The best plan isn't simply the one with the lowest payment. It's the one you can realistically stick with month after month while continuing to live your life and make steady progress toward becoming debt-free.

Thank you for your kind words. Knowing you felt heard, understood, and left with a plan that truly works for your budget is exactly the experience we hope every person has when they contact Family Credit Management.

Valutata 4 stelle su 5

Customer Service

Customer Service

15 luglio 2026
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Risposta di Family Credit Management

Providing great personal service is something we care deeply about at Family Credit Management. Our Client Services team takes the time to get to know each client's situation, answer questions, and make sure it's always easy to reach someone who can help. Whether it's a quick phone call, an email, or a text, we want every client to feel supported throughout their debt management plan, not just during enrollment.

Thank you for recognizing our commitment to personal service. We appreciate the opportunity to be part of your journey and look forward to celebrating your progress toward becoming debt-free.

Valutata 5 stelle su 5
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Risposta di Family Credit Management

I made sure Whitney saw your review, and she was so excited to know she made such a positive difference for you.

One of the things that makes Family Credit Management special is our team. Our counselors genuinely care about getting to know the people they work with, understanding each person's situation, and helping them find the solution that's right for them. Every conversation is a chance to answer questions, offer guidance, and make sure people feel supported from the very beginning.

Thank you for taking the time to recognize Whitney. We know she's looking forward to seeing all the progress you'll make in the months ahead.

Valutata 5 stelle su 5

Easy to use

Easy to use. Great communication. Great payment

14 luglio 2026
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Risposta di Family Credit Management

I'm so glad things have gotten off to such a positive start.

When you're looking for help with debt, you shouldn't have to choose between convenience and personal service. Whether it's communicating by phone, email, text, or completing the process online, we want it to be simple to get the information you need and feel confident about your debt management plan.

Just as important, the payment has to work in real life. A nonprofit debt management plan should fit your budget in a way that's realistic and sustainable, so you can make steady progress without feeling like you're falling behind somewhere else.

We're excited for you because this is where the real progress begins, and we hope each payment brings you one step closer to becoming debt-free.

Valutata 5 stelle su 5

Hope!

Very Helpful! Informative and gives hope for a financially secure future!

14 luglio 2026
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Risposta di Family Credit Management

I'm so glad you're feeling hopeful about what's ahead.

When you've been carrying the stress of debt for a while, having a plan can change the way you look at the future. One of the best parts of what we do is helping people see that there really is a path forward. Our nonprofit debt management program isn't just about paying off debt. It's about understanding your options, finding a plan that fits your budget, and giving you the confidence to start looking ahead again.

Wishing you all the best as you move toward a stronger financial future. We can't wait to celebrate your progress along the way.

Valutata 5 stelle su 5

Easy for online, unable to access a physical location

Good service access to clear details and provide documentation easily

14 luglio 2026
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Risposta di Family Credit Management

Having the right information at the right time can make a big difference.

Whether it's reviewing documents, answering questions, or explaining the next step, we want people to feel informed and know exactly what's happening throughout the process. Making it easy to access the information you need is just one of the ways we help take some of the uncertainty out of getting started with a nonprofit debt management plan.

We're really glad that was your experience. Thanks for taking the time to share your kind words.

Valutata 5 stelle su 5
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Risposta di Family Credit Management

Helping someone is about so much more than getting them enrolled.

It's making sure they feel comfortable, answering every question, and helping them understand exactly what to expect before they ever make their first payment. Those first conversations lay the foundation for everything that follows, and we're so glad we had the chance to be part of yours.

We can't wait to see all that you accomplish, and we're excited to be part of your journey.

Valutata 5 stelle su 5

They made my payment affordable for me…

They made my payment affordable for me and I am now on my way to becoming debt free!

13 luglio 2026
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Risposta di Family Credit Management

That has to be such a good feeling.

Having a monthly payment that fits your budget can change everything. It takes away so much of the day-to-day stress and gives you a clear path toward becoming debt-free. That's what we hope every person finds through our nonprofit debt management plan.

Now comes the fun part... watching those balances go down month after month. We're excited for you.

Valutata 5 stelle su 5

Quick and easy

9 luglio 2026
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Risposta di Family Credit Management

I'm so glad getting started was such a smooth experience.

Everyone's life looks a little different, so we try to make the process work for the person, not the other way around. Some people like to complete everything online, while others would rather talk through questions over the phone, send an email, or text back and forth. However someone chooses to communicate, we want them to feel like they always have a real person they can reach, someone who knows their situation and is there to help.

Thank you for sharing your experience. Knowing the process felt simple from the very beginning means a lot to us.

Valutata 5 stelle su 5

Very easy to fill out application

Very easy to fill out application , representatives were able to answer all my questions wish e mail and on the phone. Also very polite and courteous felt no judgement at all

9 luglio 2026
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Risposta di Family Credit Management

I'm so glad you felt comfortable from the very beginning.

Applying for a debt management program comes with a lot of questions, and we think that's exactly how it should be. We want people to have the information they need to make an informed decision, whether that's through a phone call, an email, or however they feel most comfortable communicating. Just as important, we want every conversation to be met with kindness, respect, and never judgment.

Thank you for sharing your experience. We hope you continue to feel that same level of support throughout your time with Family Credit Management.

Valutata 5 stelle su 5

Great communication and compassionate…

Great communication and compassionate people. Very open and honest.

9 luglio 2026
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Risposta di Family Credit Management

Being able to have honest conversations and ask questions without feeling pressured is something that's always been important to us.

Choosing a debt management program is a big decision, and we believe people deserve clear information, straightforward answers, and the time to decide what's right for their situation. Every financial story is different, and treating people with compassion and respect has always been at the heart of how we work at Family Credit Management.

Thank you for your kind words. We hope you always feel comfortable reaching out whenever you have a question or just want to talk something through.

Valutata 5 stelle su 5

perfect

It was perfect

8 luglio 2026
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Risposta di Family Credit Management

I'm really glad to hear you had such a great experience.

Sometimes the best compliment isn't about one conversation or one person. It's knowing the whole experience felt exactly the way it should. That's what we hope for every person who chooses Family Credit Management.

Thank you for your kind words.

Valutata 5 stelle su 5

I have been in a living hell for 6…

I have been in a living hell for 6 months, Jenny was wonderful and understood my dilemma.
I feel confident that going forward, my debts will be managed quickly and efficienly.

8 luglio 2026
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Risposta di Family Credit Management

I shared your review with Jennie, and she was genuinely touched by your kind words.

No one wants to feel like they have to carry the weight of financial challenges alone. One of the things Jennie does so well is taking the time to listen, understand what someone is going through, and help them see that there really is a path forward. Before making a decision about a nonprofit debt management program, we want every person to feel heard, have their questions answered, and understand all of their options. It's the kind of personal, one-on-one support we've always believed in at Family Credit Management.

More than anything, I'm so glad you're feeling hopeful and confident about what's ahead. You deserve that. We'll be celebrating every bit of progress with you as you move closer to the financial freedom you're working toward.

Valutata 5 stelle su 5

They were very informative and very…

They were very informative and very prompt and professional with any questions I had.

8 luglio 2026
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Risposta di Family Credit Management

I'm really glad you felt like your questions were answered along the way.

Choosing a debt management program is a big decision, and we never want anyone to feel like they have to make that decision without having all the information. Taking the time to explain how the program works, answer questions honestly, and make sure people understand their options is one of the most important parts of what we do.

The best questions are the ones that get asked, and we're glad you never felt like you had to figure things out on your own.

Valutata 5 stelle su 5
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Risposta di Family Credit Management

We know life is busy enough without adding more stress, so we've always tried to make things as simple as we can. Whether it's answering a quick question, explaining how your debt management plan works, or keeping you updated along the way, we want working with Family Credit Management to feel easy, personal, and never overwhelming.

We really appreciate you sharing your experience. We hope things continue to feel just as smooth, and if you ever need anything, you know we're only a phone call, email, or text away.

Valutata 5 stelle su 5

I've used this company before and they…

I've used this company before and they were really helpful and considerate of my circumstances! They helped me get out of debt once before and I know they will again. Very trustworthy company!!.

7 luglio 2026
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Risposta di Family Credit Management

I'm really glad you thought of Family Credit Management again.

Sometimes life throws us a curve we weren't expecting, and needing help a second time doesn't change the fact that you're moving forward. Every financial situation is different, so we've never believed in a one-size-fits-all approach. We take the time to understand what's going on, explain how our nonprofit debt management program works, and help people find a plan that fits where they are today.

The confidence you have in us means a lot because it's based on your own experience. We're grateful to be working with you again, and we can't wait to see you reach that debt-free finish line.

Valutata 5 stelle su 5

Great service

Great service
Very friendly took care care of what I needed
Felt very comfortable talking to customer service

7 luglio 2026
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Risposta di Family Credit Management

Feeling comfortable enough to have an open conversation about your finances is something we never take for granted.

We know those conversations aren't always easy, so we want every person who contacts Family Credit Management to feel like they're talking with someone who will listen, answer questions honestly, and take the time to understand what's going on. That's been part of how we've worked with people for more than 30 years, and I'm really glad that's the experience you had.

We hope you always feel just as comfortable giving us a call, sending an email, or even texting whenever you have a question. That's what we're here for.

Valutata 5 stelle su 5

Quick

Quick, simple and easy. Love the texting feature.

5 luglio 2026
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Risposta di Family Credit Management

We're so glad you loved the texting feature!

Life is busy enough without having to play phone tag. Whether someone prefers a quick text, an email, or a phone call, we want communicating with Family Credit Management to feel easy and fit into their day, not add one more thing to their to-do list. It's just one of the ways we try to make getting help with debt a little less stressful and a lot more personal.

We hope working together continues to be just as easy, and if you ever need us, you know how to reach us... even by text.

Valutata 5 stelle su 5

I have been needing a program that was…

I have been needing a program that was this helpful and easy. I can't explain the relief.

6 luglio 2026
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Risposta di Family Credit Management

Hearing you say, "I can't explain the relief," really says it all.

When debt has been weighing on you, finally having a clear plan can make a world of difference. One of the things we hope people find through our nonprofit debt management program is more than just a way to repay debt. We hope they find a little peace of mind, confidence that they're moving in the right direction, and the feeling that they're not carrying it all on their own anymore.

I'm so glad you've found that with Family Credit Management. I hope that sense of relief only grows as you see the progress you're making, and we're looking forward to celebrating those milestones with you.

Valutata 5 stelle su 5

I've worked with them in the past and…

I've worked with them in the past and they are very understanding and willing to work with you. That is why I chose to work with them again.

4 giugno 2026
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Risposta di Family Credit Management

Choosing to work with Family Credit Management again is one of the biggest compliments you could give us.

Life changes, and sometimes people find themselves needing help more than once. We never take that trust for granted. Taking the time to understand each person's situation, explain their options, and find a solution that fits their needs has always been an important part of how we work, and I'm so glad that's the experience you remembered.

We're grateful to have the opportunity to work with you again, and we hope you always know you have people in your corner whenever you need us.

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