I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Leggi di più
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Scopri cosa dicono le persone
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Leggi di più
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Leggi di più
L'azienda ha risposto
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Informazioni di contatto
18 Ashwin Street, E8 3DL, London, Regno Unito
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,3
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very good and very friendly staff 👍
Very good and very friendly staff 👍
11 marzo 2026
Non scritta su invito
Streamline application all done and…
Streamline application all done and dusted in less than 24 hours! Great Company.
11 marzo 2026
Great customer service great support…
Great customer service great support gives a customer a chance to to explain to give more details before making a decision
Would recommend for others to apply if they are struggling
9 marzo 2026
Risposta di Fair Finance
Hi Sahil,
Thank you for your kind 5-star review! We’re delighted to hear you appreciated our great customer service and the opportunity to provide more details during the process. It’s important to us that customers feel supported.
If you need any further assistance, please don’t hesitate to reach out. We are here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Mark,
Thank you for your 5-star review! We’re glad you found our service very fast and efficient.
If you need support in the future, please feel free to get in touch. We are here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Nana,
Thank you for your positive feedback! We’re happy to hear you had a very good response from us.
If you need any further support, please feel free to get in touch.
Best regards,
Fair Finance Team
Never missed a payment or late with a…
Never missed a payment or late with a payment and fair Finance send me a email saying am entitled for a refinance loan I try twice only to get a email saying sorry unfortunately I can’t get the loan which is rubbish because I never missed any payment or late with my payment 👎🏽👎🏽👎🏽
5 marzo 2026
Non scritta su invito
Risposta di Fair Finance
Hi Manda,
Thank you for your feedback and for being a loyal customer with a strong payment history. We’re sorry to hear about your disappointment with the refinance application outcome. While invitations to apply are based on account activity, each application undergoes affordability and eligibility checks, so approval isn’t guaranteed. We value your loyalty and understand how frustrating this can be.
If you’d like to discuss the decision further or get more details, please contact us at enquiries@fairfinance.org.uk. We’re here to help.
Best regards,
Fair Finance Team
Well what can I say
Well what can I say, Fair finance makes borrowing money so easy, filled out an application form online, they were in touch with me via email wanting some information which I sent back. I believe their name "Fair Finance" is so apt as this company will look at you as an individual and I think go further than just credit scores to make a decision.
I would not hesitate to recommend Fair finance to friends and family!
Thank you for being so understanding, it was a pleasure to sort out a loan with this company, everything was done online which was so convenient for me.
Thank you Fair Finance! Perfect!
5 marzo 2026
Risposta di Fair Finance
Hi Melvin,
Thank you so much for your wonderful 5-star review and for sharing your positive experience with Fair Finance.
We’re delighted to hear that the application process was easy and convenient, and that you felt we treated you as an individual beyond just credit scores. Your recommendation to friends and family means a lot to us!
If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help.
Best regards,
Fair Finance Team
Contacted numerous times with an offer…
Contacted numerous times with an offer to settle not even courtesy of a response, when I phone are very abrupt and contradictory.
Always blaming “staff holiday or shortage”
4 marzo 2026
Non scritta su invito
Risposta di Fair Finance
Hi Matthew,
Thank you for sharing your feedback. We’re sorry for the lack of response to your settlement offers and any abrupt or contradictory experiences during your calls. This doesn’t meet our standards, and we apologise for the frustration caused, including any references to staff shortages.
We’d like the opportunity to review this so please reach out to us at enquiries@fairfinance.org.uk with more details so we can assist you promptly.
Best regards,
Fair Finance Team
The company were so efficient and kept…
The company were so efficient and kept in touch with all steps required. Would
Highly recommend Fair Finance ***
2 marzo 2026
Risposta di Fair Finance
Hi there,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our process efficient and that we kept you informed every step of the way. Your recommendation means a great deal to us.
If you need any support in the future, please don’t hesitate to get in touch. We’re here to help!
Best regards,
Fair Finance Team
Asociale opstelling tegenover gedupeerde
Verschillende keren contact gehad, zowel per mail als telefonisch. Uiteraard steeds wisselende personen die allen beloofden het in orde te maken. Maar de aanmaningen bleven komen. Wat een waardeloos bedrijf om zo respectloos met mensen om te gaan.
Dit conflict loopt inmiddels een half jaar en er wordt niet geluisterd.
18 febbraio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Kevin,
Thank you for your kind 5-star review! We’re so glad to hear that our phone support was helpful, especially considering your dyslexia. Providing accessible and supportive service is important to us.
If you need any further assistance, please feel free to reach out. We’re here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Paul,
Thank you for your 5-star review! We’re delighted to hear you appreciated our fast service.
If there’s anything else we can assist with in the future, don’t hesitate to contact us. We’re here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Agnes,
Thank you for your 5-star review! We’re glad you found our service quick and good. If you require any assistance in the future, we’re here to help.
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Donna,
Thank you so much for your lovely 5-star review and for sharing your kind words. We’re grateful for your trust and very pleased we could help when it mattered most. It means a lot to hear this from you.
Please don’t hesitate to reach out if you need us again in the future.
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi there,
Thank you for taking the time to leave us a fantastic 5-star review!
We’re delighted to hear you found our service great and the response quick. It’s wonderful to know we could make the process smooth for you.
We appreciate your support and look forward to assisting you again if needed.
Best regards,
Fair Finance Team
Very Poor Value – Excessive Cost of Borrowing
Fair Finance (a trading name of East End Fair Finance Limited) offers loans that are extremely expensive and difficult to justify.
As an example, borrowing £500 over 12 months results in a total repayment of £929.40 — almost double the amount borrowed. On top of that, there’s a one-off administration fee of £30 (6% of the loan), meaning the true cost is even higher from the start. Monthly repayments are £74.95 for 12 months, which is a heavy burden for a relatively small loan.
The interest rates are the biggest concern. The loan carries a fixed interest rate of 132%, with a representative APR of 280%. These figures are extremely high and feel exploitative, particularly as this type of lender often targets people who may already be in financial difficulty.
While the repayments are at least clearly structured, the overall cost makes this loan very poor value. Borrowers end up paying hundreds of pounds just for the privilege of accessing a modest amount of money.
I would strongly urge anyone considering Fair Finance to look at credit unions, community lenders, or other more affordable options before committing.
Verdict: Expensive, high-interest lending that places a significant financial strain on borrowers.
5 febbraio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Jack,
Thank you for your detailed feedback.
We take your concerns very seriously. Our loans aim to offer fair access to credit for those who might otherwise be excluded, with full transparency on terms (including the £30 admin fee, 132% fixed rate, and 280% representative APR) as required by the FCA. While these rates are higher due to the risk profile we serve, we always encourage exploring all options, including credit unions.
If there’s anything specific from your experience you’d like to discuss further, please email us at enquiries@fairfinance.org.uk
We appreciate your perspective and hope to address your concerns.
Best regards,
Fair Finance Team
The service received was fast
The service received was fast, positive, great!
No delays, great communication
Minimal time spent applying
Well recommend
29 gennaio 2026
Risposta di Fair Finance
Hi Karen,
Thank you so much for your fantastic 5-star review and kind words! We’re thrilled to hear the service was fast, positive, and hassle-free with great communication throughout. It’s lovely to know you’d recommend us—thank you for choosing Fair Finance and for taking the time to share your experience.
We look forward to helping again if needed!
Best regards,
Fair Finance Team
"FAIR FINANCE HEAD & SHOULDERS ABOVE…
"FAIR FINANCE HEAD & SHOULDERS ABOVE ANY OTHER LOAN COMPANY" Fair finance are 100% the best loan company going.Polight people in customer services, they are always there to help. Fair Finance are the very best, as they do care if your disabled or have a bad credit score.Most companies wont give you the time of day! Especially if your in receipt of "P.I.P. If you have long term life dissability like myself. Thankyou yet again for your help..i'd advise anyone to take a loan out with "Fair Finance" Thankyou Again.
4 febbraio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Robert,
Thank you so much for your wonderful 5-star review. We’re truly touched to hear that you feel Fair Finance is head and shoulders above other loan companies, and that our polite, supportive team has made such a positive difference.
Your kind recommendation means a great deal to us, and it’s fantastic to know we’ve been able to help you again. We’re committed to supporting everyone who needs us, no matter their circumstances, and feedback like yours encourages us to keep going.
Thank you again for choosing Fair Finance and for taking the time to share your experience—we really appreciate it!
Best regards,
Fair Finance Team
Can't even get a awnser no reply
Can't even get a awnser no reply. I've made two applications recently and still not heard anything
27 gennaio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Darren,
We are sorry to hear about your experience and understand your frustration. We strive to provide timely responses, and we apologise that we haven't met your expectations in this case.
Please contact us directly at enquiries@fairfinance.org.uk so we can assist you further and resolve any issues with your applications. Thank you for your feedback.
Best regards,
Fair Finance Team
Im so glad i came arcoss this email to…
Im so glad i came arcoss this email to apply for a loan with you im so gratefull & it will help me out so much i cant thank you enough
23 gennaio 2026
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