I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Leggi di più
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Leggi di più
L'azienda ha risposto
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Informazioni di contatto
18 Ashwin Street, E8 3DL, London, Regno Unito
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,3
Eccellente
2K recensioni
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Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Fair Finance
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you found the process quick and efficient. We appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
The company kept me informed of any…
The company kept me informed of any issues and when I rang I was helped by very helpful agents!
1 maggio 2026
Risposta di Fair Finance
Hi Spencer,
Thank you for choosing Fair Finance. We’re really pleased to hear that we kept you well informed throughout the process and that our agents were very helpful when you called.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
They don't value customers that have…
They don't value customers that have paid back because when you reapply you just get declined it was good the first time but god willing you need help again they just decline it even when you have never missed payment
28 aprile 2026
Non scritta su invito
Risposta di Fair Finance
Hi,
Hi Sarah,
Thank you for taking the time to leave your feedback.
We’re sorry to hear about your disappointment with the outcome of your recent application. We do value our customers who have a good repayment history, and it’s always disappointing when we’re unable to help on a second occasion.
As a responsible lender, every application goes through a full affordability and eligibility assessment, even for existing customers with a perfect payment record.
Unfortunately, approval is never guaranteed, as circumstances and lending criteria can change between applications.
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi David,
Thank you for your 5-star review! We’re delighted to hear you received great service and found the team very friendly.
It’s always nice to know when our customers feel well looked after. Your kind words mean a lot to us.
If you need any further assistance in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
No Fuss
No Fuss, Friendly, Helpful, Transparent Service From Start To Finish!! Easy To Follow Instructions. Would Recommend!!
17 aprile 2026
Risposta di Fair Finance
Hi John,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our service friendly, helpful, and transparent from start to finish.
Providing straightforward and easy-to-follow instructions is exactly what we aim for, so it’s great to know we hit the mark for you.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch — we’re here to help!
Best regards,
Fair Finance Team
Brilliant company
Brilliant company for giving people with not so good credit history a chance
17 aprile 2026
Risposta di Fair Finance
Hi Vicki,
Thank you for your review! We’re so pleased to hear that you found our process quick and efficient.
Thank you for choosing Fair Finance and if there’s anything more we can do for you, please don't hesitate to contact us. We’re here to help!
Best regards,
Fair Finance Team
Open and honest communication about…
Open and honest communication about fees and repayment schedules
16 aprile 2026
Risposta di Fair Finance
Hi Steve,
Thank you for your 5-star review! We’re really pleased to hear you appreciated our open and honest communication about fees and repayment schedules.
Being transparent with customers is very important to us, so it’s great to know this came across clearly for you.
If there’s anything else we can help with in the future, please don’t hesitate to reach out — we’re here for you!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi there,
Thank you for your lovely 5-star review! We’re delighted to hear you found us an amazing company — straightforward and really helpful. Your kind words mean a lot to us.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
So good stressful Easter thanks
13 aprile 2026
Risposta di Fair Finance
Hi Jennifer,
Thank you for your 5-star review!
If there’s more we can do for you, please feel free to reach out—we’re here to help!
Best regards,
Fair Finance Team
A very helpful company for emergencies.
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they cared and were there for me when I needed funds. I know every application is taken individually but fair finance did exactly what there name says. They were fair. Thank you fair finance.
10 aprile 2026
Risposta di Fair Finance
Hi David,
Thank you so much for your review! We’re really touched to hear we could help in such an emergency and that we made a real difference for you and your cat. It’s wonderful to know we lived up to our name by being fair and caring when you needed us most.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
Very easy application
Very easy application, took the time to contact and ask me about a debt on my record rather than using it to decline my application.
2 aprile 2026
Risposta di Fair Finance
Dear Customer,
Thank you for your review!
If you need any further support going forward, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
had a good experience with the company…
had a good experience with the company as they helped me get a loan where no one else would give me one
9 aprile 2026
Risposta di Fair Finance
Hi Jane,
Thank you for your wonderful 5-star review!
If you need any further support going forward, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi there,
Thank you for your 5-star review!
If there’s more we can do for you, please feel free to reach out—we’re here to help!
Best regards,
Fair Finance Team
Quick and simple
7 aprile 2026
Great service with easy access
8 aprile 2026
READ THE CONTRACT / ASK CHAT GPT TO READ IT
Admin fee is ridiculous given the interest rate on the loan agreement. This is the highest interest payday loan I’ve ever taken out, and it’s the only one with a £60 admin fee. Which is also non-refundable. Won’t be using again.
7 aprile 2026
Risposta di Fair Finance
Dear George,
Thank you for taking the time to provide your feedback. We are sorry to hear that your experience with our loan did not meet your expectations, particularly regarding the administration fee and interest rate.
We understand your concerns about the £60 administration fee. We want to clarify that our administration fees are clearly outlined in our Terms and Conditions and our FAQs section on our website, fairfinance.org.uk. These fees are in place to cover the administrative and processing costs associated with setting up and managing your loan. For a first loan, the administration fee is 6% of the loan amount, with a minimum fee of £30, as detailed in our FAQs [1].
Regarding the interest rate, we strive to offer competitive rates while operating as a social business dedicated to improving financial well-being. Our interest rates are set to cover our operational costs, and any profits are reinvested into the business to enhance our services. We encourage all our customers to review the full terms and conditions, including interest rates and fees, before committing to a loan agreement.
We value your feedback, as it helps us to continuously improve our services. We regret that you will not be using our services again, but we hope this clarification provides a better understanding of our fee structure.
Best Regards,
Fair Finance Team
Quick and easy
Quick and easy. Giving me a chance when many others aren’t. Fair is exactly what they are
2 aprile 2026
Risposta di Fair Finance
Hi Rebecca,
Thank you for your 5-star review! We’re delighted to hear you found us very helpful. Your feedback means a lot to us.
If you need any further assistance, please don’t hesitate to reach out — we’re here to help!
Best regards,
Fair Finance Team
Experience with FairFinance
You were very helpful in all areas. You showed concern over my application and you directed on uploading my supporting documents. Thank you very much.
19 marzo 2026
Risposta di Fair Finance
Hi Jamal,
Thank you so much for your wonderful review!
If there’s anything else we can assist with in the future, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
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