I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Leggi di più
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Scopri cosa dicono le persone
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Leggi di più
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Leggi di più
L'azienda ha risposto
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Informazioni di contatto
18 Ashwin Street, E8 3DL, London, Regno Unito
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,3
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
They were quick to deal with my…
They were quick to deal with my situation,the only problem its very expensive,but iam happy that you approved my loan thank you so very much
1 giugno 2026
Risposta di Fair Finance
Hi Winnit,
Thank you for your 4-star review and for your kind words! We’re really pleased we were quick to help with your situation and that we could approve your loan.
We understand that cost is an important factor, and we’re sorry the loan felt expensive. We always aim to be transparent with our rates.
Thank you again for choosing Fair Finance — we really appreciate your feedback.
Best regards,
Fair Finance Team
bit of a let down
took out a £400 loan and always paid on time sometimes early. I got an email saying i can have a top up on the loan so i though great my mum just died and i could do with help towards funeral costs. applied for the loan stating for funeral costs. i have a decent credit score of around 620 so though i should get and they have been a great company so far. well i applied for the top up and they asked has anything changed i stated no everything is still the same etc. only to get rejected. well then why sent emails out or even attach it to your loan portal saying i can have a top up if i cant
9 febbraio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Jack,
Thank you for your feedback and we’re truly sorry to hear about the loss of your mum. Our condolences to you and your family during this difficult time.
We’re sorry you were disappointed after receiving an invitation for a top-up and then having your application declined. We understand how frustrating this must have felt, especially when you needed the funds for funeral costs.
While we do send top-up invitations to existing customers with good payment histories, every application still goes through a full credit and affordability assessment. Unfortunately, approval is never guaranteed.
Best regards,
Fair Finance Team
Can't thank fair Finance enough for…
Can't thank fair Finance enough for there help everything was straight forward customer service excellent. Wouid highly recommend.
20 maggio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Brian,
Thank you so much for your excellent review! We’re delighted to hear everything was straightforward, our customer service was excellent, and we could help you when you needed it. We really appreciate the recommendation.
If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Fair Finance Team
Great service from start to finish
Great service from start to finish. Very easy application and excellent customer service would highly recommend
12 maggio 2026
Risposta di Fair Finance
Hi Jim,
Thank you for your wonderful review!
If there’s anything else we can assist with, feel free to get in touch — we’re here for you!
Best regards,
Fair Finance Team
Sent me a important letter “2nd” class
Sent me a important letter “2nd” class
No thank you
14 maggio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Anthony,
Thank you for your feedback. We’re sorry to hear you were unhappy about receiving an important letter by 2nd class post.
If you require further information or assistance, please contacts us at enquiries@fairfinance.org.uk
Best regards,
Fair Finance Team
Quick and easy application snd customet…
Quick and easy application snd customet service was great
14 maggio 2026
Risposta di Fair Finance
Hi Jodiann,
Thank you for your 5-star review! We’re glad the application was quick and easy and that you received great customer service.
Your feedback is greatly appreciated. If you need any support going forward, please don’t hesitate to contact us — we’re here to help!
Best regards,
Fair Finance Team
Absolutely fantastic service very easy…
Absolutely fantastic service very easy to use helped me where others wouldn’t
Thank you
15 maggio 2026
Risposta di Fair Finance
Hi Graham,
Thank you for your review! We’re really pleased to hear you found the service fantastic, easy to use, and that we could help when other companies wouldn’t. Thank you for your kind words.
If there’s anything else we can assist with, feel free to get in touch.
Best regards,
Fair Finance Team
Quick and easy
It was easy to use and quick decision. Repayments will be easy too so I won't even feel the interest 😂 And when I needed it instant, they helped. So I am grateful.
14 maggio 2026
Risposta di Fair Finance
Hi Laura,
Thank you so much for your kind review.
We’re glad to hear you found the process quick and easy, and that we were able to help when you needed support. We really appreciate you taking the time to share your experience.
Kind regards,
Fair Finance
Risposta di Fair Finance
Hi Louise,
Thank you for your lovely feedback.
We’re really pleased to hear you found the team helpful and that you had a positive experience with our customer care.
Kind regards,
Fair Finance
Risposta di Fair Finance
Hi Sonia,
Thank you for your lovely feedback.
We’re really glad to hear you found us helpful and that you were happy with the result.
Kind regards,
Fair Finance
Risposta di Fair Finance
Hi,
Thank you for your feedback.
We’re pleased to hear everything went well and appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
Don’t ever give your details to this…
Don’t ever give your details to this scamming company! They literally are a scam and just looking to sell your details to scammers. I stupidly applied. Sent in all my very personal details, also connected my bank for 20 minutes later automated email no reason nothing declined! That’s fine. Clearly not a reputable company. Can’t even give me a reason just an automated email, Fast forward to a hour later. And I have had 13 scam calls from all sorts of apparent loan companies. The only company I have applied with is this lot. Clearly they have sold my details to scammers. Be very careful. Do not give this company one single detail of yours. Very clear credit file. More than enough income which was proven. Clearly are just fishing for details to sell
On for a profit!
11 maggio 2026
Non scritta su invito
Risposta di Fair Finance
Hi Dale,
We’re sorry to read your review and understand how concerning unwanted calls can be.
We want to be very clear that Fair Finance does not sell customer details to third parties or scammers. Any personal information provided as part of an application is handled in line with our privacy policy and data protection obligations.
We also understand it can be frustrating to be declined, especially after providing information during the application process. Each application is assessed using our responsible lending and affordability checks, and unfortunately we are not always able to approve every application.
If you have any concerns about how your personal information is handled, please contact us directly and we can provide further information on our privacy policy and data protection processes.
Kind regards,
Fair Finance
Very quick and easy
1 maggio 2026
Risposta di Fair Finance
Hi,
Thank you for your feedback.
We’re glad to hear you found the process quick and easy, and we really appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
Efficiency to high standards
Absolute efficiency on dealing with my case, which I appreciated very much.
Took a huge weight off my shoulders.
Highly recommend their services if you're struggling.
8 maggio 2026
Risposta di Fair Finance
Hi,
Thank you so much for your lovely review.
We’re really pleased to hear the service was efficient and helped take some weight off your shoulders. We appreciate your recommendation and are glad we could support you when you needed it.
Kind regards,
Fair Finance
Very thorough financial check for…
Very thorough financial check for affordability which is a stellar quality.
8 maggio 2026
Risposta di Fair Finance
Hi Stefan,
Thank you for your kind feedback.
We’re pleased to hear you valued the affordability checks. Responsible lending is very important to us, so we always aim to make sure any loan is affordable and suitable for each customer’s circumstances.
Kind regards,
Fair Finance
I have great experience with…
I have great experience with fairfinance for new loan to finalise new agreement and deposite the amount of money.
To start new repayment for new customer for there need as satisfactory.thsnks
6 maggio 2026
Risposta di Fair Finance
Hi Mahammed,
Thank you for your lovely feedback.
We’re glad to hear you had a great experience with your new loan, from finalising the agreement through to receiving the funds. We’re pleased we could help with your needs and really appreciate you taking the time to share your experience.
Kind regards,
Fair Finance
Fair play
Great service from start to finish, money in account inside 24 hours thank you fair Finance, clear with charges and upfront fees and a very competitive rate :)
5 maggio 2026
Risposta di Fair Finance
Hi Jon,
Thank you so much for your kind feedback.
We’re really pleased to hear you had a great experience from start to finish, and that you found the process clear and efficient. We always aim to be upfront about costs and to get funds to customers as quickly as possible once everything is finalised.
We really appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
simple and easy
5 maggio 2026
Risposta di Fair Finance
Hi,
Thank you for your feedback.
We’re pleased to hear you found the process simple and easy, and we really appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
Thank you for helping
5 maggio 2026
Risposta di Fair Finance
Hi Laura,
Thank you for your lovely feedback.
We’re really glad we were able to help, and we really appreciate you taking the time to leave us a review.
Kind regards,
Fair Finance
Risposta di Fair Finance
Hi Hassan,
Thank you so much for your kind words.
We’re really pleased to hear you had a positive experience with us, and we appreciate you taking the time to leave a review.
Kind regards,
Fair Finance
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