I paid back my loan three months early and promised email confirmation that the loan was repaid however does not matter how often I email or call no confirmation is provided. If I check my account on... Leggi di più
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Scopri cosa dicono le persone
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... Leggi di più
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... Leggi di più
L'azienda ha risposto
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
Informazioni di contatto
18 Ashwin Street, E8 3DL, London, Regno Unito
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4,3
Eccellente
2K recensioni
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Ha risposto al 57% delle recensioni negative ricevute
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Le persone hanno visualizzato anche
Does not except benefits avoid
9 settembre 2025
Non scritta su invito
Risposta di Fair Finance
Thank you for your review, Matty.
We want to clarify that we do indeed accept customers on benefits and many of our valued clients are currently receiving benefits. As a responsible lender, we are committed to conducting credit and affordability checks to ensure that our services can be offered responsible. While we strive to assist as many applicants as possible, we cannot guarantee approval for everyone, as it depends on individual circumstances.
We appreciate your understanding and we are here to support our customers in any way we can.
Best regards,
Fair Finance Team
They honestly helped me when I did not…
They honestly helped me when I did not know where else to turn! Thank you!!
15 maggio 2025
I had loan for 12 months never missed a…
I had loan for 12 months never missed a payment always payed on time applied for another and turned me down saying not enough disposable income bearing in mind I am already paying them stay away
3 settembre 2025
Non scritta su invito
Risposta di Fair Finance
Hi Stephen,
Thank you for sharing your experience with us. We appreciate your loyalty and timely payments over the past year. Even with a strong payment history, our responsible lending practices require us to thoroughly assess each application to ensure that we’re making sustainable lending decisions for our clients.
We are sorry we were not able to approve you on this occasion however you may reapply in future, and should you be eligible we hope to provide you with the finance you require.
Best regards,
Fair Finance Team
Incompetence
Requested a cancellation by phone as i wanted to avoid a hard search being affed to my credit file at 09.32 was assured by man that no hard search would take place received email confirming application was deactivated @ 9.36 but despite this a credit check did take place as i received an email sorry you have been declined so i rang again at 11.53am again staff lied and said no credit check had been undertaken and it was just the system sending that response because i had cancelled the application
Received notifications saying a hard search had taken place this morning (30/1/25) from money supermarket. A screenshot has been taken email sent with screenshot proving a hard search took place and compensation will be required for illegally accessing my credit file or court action will be taken
29 agosto 2025
Non scritta su invito
Risposta di Fair Finance
Thank you for your feedback, Simon. We apologise again for the error and frustration caused.
As discussed in our call yesterday the hard search has been removed from your credit file, and we've reinforced staff training to address miscommunication.
Should you require any further clarification, please don't hesitate to contact us.
Best regards,
Fair Finance Team
This company is a joy to deal with
This company is a joy to deal with , they are very professional, always on hand to help whatever situation you find yourself in , and don’t chase you with harassing calls or letters , when I got my loan they paid out fast and it felt rewarding dealing with a company who shows true professionalism and respect to their customers ( I’m not a paid review or anything this is a genuine one incase your wondering ) if I ever find myself in trouble , this would be the first company I’d trust in a heartbeat 5 stars and thankyou to all your staff who have been understanding and helpful in every dilemma whatever that may be they should be proud of how respectful they are to their clients and as a company how decent you show yourself me to be , which in my case has been to the highest of standards
29 agosto 2025
Non scritta su invito
Risposta di Fair Finance
Hi Tyler,
Wow, thank you so much for this excellent review! We're very happy to hear how much you've valued our team support - especially knowing we've been able to make things stress-free and respectful for you.
Thanks again for choosing Fair Finance and for taking the time to share your experience. Whenever you need us - we are here to help!
Best regards,
Fair Finance Team
Great overall
19 settembre 2024
One to one experience, good customer service
Diona is a very good customer service assistant very patient and understanding. Easy to talk to and listened to my side. She really helped and we both got to a good position at the end. I like the one to one experience better than filling the online form.
22 agosto 2025
Non scritta su invito
Risposta di Fair Finance
Hi Moji,
Thank you so much for your kind words! We're thrilled to hear how much you valued Doina's patience and understanding - and we'll make sure she sees this!
It's wonderful to know the one-to-one support made a difference for you. We'll keep championing that personal touch.
If you need anything in the future, we are here to help!
Best regards,
Fair Finance Team
Very fast application and got approved…
Very fast application and got approved in an hour however I’m still waiting for funds to go in my account coming up to 20hrs since I got approved 😏
20 agosto 2025
Non scritta su invito
Fair finance are an excellent loan…
Fair finance are an excellent loan company, who genuinely financially assist their applicants in a friendly compassionate way, whilst offering advice and loans at competitive rates suitable for your current situation.
Their interest rates are good; and repayment schedules are always in synchrony with ones own influx of money throughout the repayment periods weeks and months, and so it is consistently easier to stay on top of paying your loan back, at a rate you can afford upon these relevant banking dates.
They are as they are named... fair finance
7 agosto 2025
Non scritta su invito
brilliant service all-round highly…
brilliant service all-round highly recommend
28 luglio 2025
Non scritta su invito
Risposta di Fair Finance
Hi Michael,
Thank you for the fantastic feedback! Delivering "brilliant service" is what we aim for.
If you ever need support in the future, we’re here to help. Thanks for trusting Fair Finance!
Best regards,
Fair Finance Team
Exceptional experience with Fair Finance
Exceptional experience with Fair Finance,second loan even better. The online application done in under 15 minutes and the next day the funds were in my account. I'll keep coming back and recommending them to anyone who needs a hand 🙌
17 luglio 2025
Non scritta su invito
Risposta di Fair Finance
Hi Kerry,
Thank you so much for your excellent review and for choosing Fair Finance again. Your recommendation means the world to us.
If you ever need support in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Fair Finance Team
Very simple and straightforward website…
Very simple and straightforward website to navigate. The application process was smooth, and they call you to confirm everything.
Lovely customer service.
I would definitely reccomend
16 luglio 2025
Non scritta su invito
Risposta di Fair Finance
Hi Line,
Thank you for taking the time to share your experience. Your kind words and your recommendation mean the world to us.
If you ever need assistance again, we're here to help.
Best regards,
Fair Finance Team
Very friendly staff
Very friendly staff, patient with my enquiries. Every time I need to know something about the loan payments, instalments extra pay options, everything was explained to me. Easy to apply for a loan.
18 giugno 2025
Non scritta su invito
Risposta di Fair Finance
Hi Alina,
Thank you so much for taking the time to share your experience with us. We're happy to hear that our team made your loan experience easy and that everything from payments to application was explained clearly.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Fair Finance Team
A joke
A joke, another company full of promises, dont bother applying
15 luglio 2025
Non scritta su invito
Risposta di Fair Finance
Hi Martyn,
Thank you for your feedback. As a fair and responsible lender, we are constantly reviewing our lending criteria to ensure we provide affordable finance to new and existing clients of varied financial situations.
Regrettably, your application didn't meet our lending criteria on this occasion.
We understand this is disappointing and welcome you to contact us directly at enquiries@fairfinace.org.uk for further clarification.
Best regards,
Fair Finance Team
I'm happy about the service
I'm happy about the service, and the staffs are understandable
14 luglio 2025
Non scritta su invito
Risposta di Fair Finance
Hi Muanda,
Thank you so much for taking the time to share your positive experience with Fair Finance. Please don't hesitate to reach out if you need assistance in the future. We are here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Dear Customer,
Thank you for this wonderful feedback. We're happy to hear that our monthly payments worked seamlessly for you -making things easy and affordable is what we're all about.
Please don't hesitate to reach out if you need assistance in the future. We are here to help!
Best regards,
Fair Finance Team
Risposta di Fair Finance
Hi Sherifa,
Thank you for your feedback. We're happy to hear that you found our service helpful. if you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Risposta di Fair Finance
Hi Julian,
Thank you for your feedback. We're glad the process was smooth for you.
If you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Risposta di Fair Finance
Hi Osebhohien,
Thank you for your excellent feedback. We're glad the process was smooth for you.
If you need further assistance, feel free to reach out. We're here to help!
Best Regards,
Fair Finance Team
Risposta di Fair Finance
Hi Eliseo,
Thank you so much for your kind words. We appreciate the excellent feedback provided and always look forward to helping our customers.
Sincerely,
Fair Finance
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