Sylvia was amazing! She noticed that I had sent in a prescription that had actually expired. She emailed me and I was able to get in to an appointment that week. And instead of making me start over I... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
placing the order was easy although you are deseptive with the $67.00 anti fog manditory requirement. you should not say you allow $210 for safety glasses instead tell people they are allowed $143 fo... Leggi di più
Well, I placed an order on the 26th of September. I am now getting information today October 9th that it has been shipped. No communication between that time. Also the tracking number isn't registeri... Leggi di più
The young lady that came was so nice and caring she took her time and was patient with everyone good job I'm sorry I didn't remember your name but thank you
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Informazioni su Eyelation Technologies Inc.
Scritti dall'azienda
Eyelation Return Policy
Free Delivery & 30 Day Satisfaction Guarantee!
Last Updated Date: June 22, 2017
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
All warranty replacements are freely provided by Eyelation and honored at Eyelation's discretion. Returns are subject to review upon receipt. This policy is subject to change. All updates to the policy will be posted here and our main website at eyelation.com/Home/Policy.
If you have any questions regarding our policy, please contact an Eyelation customer service representative at 888.308.4703.
SAFETY GLASSES
Eyelation has a 30-day guarantee on most safety glasses ordered through the kiosk. During this 30-day period, a customer may send his/her glasses back to Eyelation ONE time, at Eyelation's expense, for an adjustment, exchange, or a full refund. The 30-day exchange period begins from the date they are shipped/received, not ordered.
In order to obtain a refund, you must contact Eyelation Customer Service at 888-308-4703 or questions@eyelation.com within 30 days of receiving the product. Customer Service is available Mon.-Fri. 8am-6pm CST.
For exchanges, a full credit will be issued for the returned pair and a new order will be placed for the replacement pair. All monies will be refunded or charged to the customer and/or company as appropriate. Glasses that are received past the 30 days are no longer eligible for a return or refund.
Most frames carry a 1-year warranty against breakage caused by normal wear and tear. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for a one-time replacement at no cost. It is at Eyelation's discretion to determine if damage is considered normal wear and tear. Replacement frames, whether purchased or issued under a warranty, are not covered under warranty.
When Hard Coating is purchased, the lenses have a one-year, one-time warranty replacement against breakage and major scratches. During this period, a customer may send his/her eyeglasses back, at the customer's expense, for replacement lenses at no cost. This warranty is void if any paper cleaning products, solvents, ammonia or ammonia-based products (such as Windex) have been used on the lenses. It is at Eyelation's discretion to determine if the damage is covered under warranty.
If a doctor prescribes a "multifocal style*" lens and the customer chooses to order single vision instead, then the customer waives the 30-day warranty.
Glasses ordered against the optician's recommendation are not eligible for a return or exchange.
*A "multifocal style" lens is a lens characterized as a lens that contains multiple powers within the lens. Multifocal style lenses can be bifocals, trifocals, and progressives. Prescriptions written with an ADD power are written for a bifocal.
SAFETY SHOES
Eyelation has a 30-day guarantee on unworn safety shoes. To receive a refund, shoes must not have been worn or used, cannot show wear & tear, have no scuff marks, scratches, or dirt, and must be returned in its original packing box. It is at the discretion of Eyelation to issue refund. Shoes that show visible signs of use will not be issued credit, and the shoes will be returned to the customer.
Informazioni di contatto
8525 W. 183rd Street, 60487, Tinley Park, Stati Uniti
- (888) 308-4703
- questions@eyelation.com
- eyelation.com
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Le persone hanno visualizzato anche
Eyelation service
Person doing the ordering & supplying the information was very personable. Friendly service. Worked me in when my employer missed getting my name on the list.
23 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Nancy,
We're so glad to hear that the person assisting you was personable and provided friendly service. It's wonderful that they were able to help you even when your name wasn't on the list.
-Team Eyelation
it was a good experience
29 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Sheila,
We're so glad to hear that you had a good experience with us! We appreciate you taking the time to share your positive feedback.
-Team Eyelation
Not bad, not great
I liked the ease of getting a prescription and the quality. These are my first pair of glasses and I appreciate that they qualify as safety glasses. I didn't like how the initial glasses I got warped and the process to get my benefits renewed was held off for a bit. I'm excited for my new pair to arrive so the headaches can go away again.
30 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Irwin,
We appreciate you sharing your feedback regarding your recent experience. We are pleased to hear that you found the prescription process easy and are satisfied with the quality and safety features of your first pair of glasses. We understand your frustration with the initial warping and the delay in renewing your benefits. We are actively working to improve these processes. We are confident your new pair will provide the comfort you need.
-Team Eyelation
Risposta di Eyelation Technologies Inc.
Hello Angela,
We are sorry to hear you had a bad experience. It appears your order, along with several others, were included in a transmission error to our lab and had to be resubmitted. We did inform you along the way as requested in your file. Again, we do apologize for the delay. Your glasses have shipped. We hope they work well for you.
-Team Eyelation
I thought that the experience was good…
I thought that the experience was good because if there was a problem with the prescription I was given a call and we talked it through.
1 ottobre 2026
Risposta di Eyelation Technologies Inc.
Hello Donna,
We're so pleased to hear that we were able to effectively communicate and resolve any issues with your prescription. We always aim to provide clear and helpful support, and your feedback is greatly appreciated!
-Team Eyelation
Risposta di Eyelation Technologies Inc.
Hello Calvin,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Polite and professional
The girl who was sent at our job site was very nice. Even though I was the last one seen and was expecting low energy, she was very polite and and professional.
23 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Jorge,
We are so glad to hear that our representative was polite and professional, even at the end of a long day. Thank you for sharing your positive experience.
-Team Eyelation
Quick and efficient.
30 settembre 2026
Risposta di Eyelation Technologies Inc.
HelloJohn,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
The tech was very informative and nice
The tech was very informative and nice. The only thing is he said that he would email my new prescription so I can get new glasses for outside of work and I have not received it yet. Could you please get it sent to me ASAP?
23 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Terra,
We're happy to hear our tech was informative and pleasant. We sincerely apologize for the delay in sending your prescription. We understand the importance of receiving it promptly for your new glasses. An email was just sent to you with your prescription attached.
-Team Eyelation
Glasses didn't get ordered
Glasses didn't get ordered. Been over a month and nothing. Terrible experience.
29 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Tom,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were ordered and shipped 3 days ago. We hope they work well for you.
-Team Eyelation
Quite the hassle to order glasses
Quite the hassle to order glasses. Multiple phone calls to get my questions answered on prism and bifocal issues. I haven't received my glasses yet so I will see how they work. your website is not very intuitive. I had to call to figure out how to see what prescription I had on file.
30 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Brian,
We are sorry to hear you had trouble ordering. Prism lenses are a special order item. We want to be sure they are done accurately. You ordered on 09/18. Your glasses are in transit and should be delivered ASAP. We hope they work well for you.
placed order august 19th as of 9/29/26…
placed order august 19th as of 9/29/26 still no safety glasses.
29 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Tom,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were shipped 3 days ago. We hope they work well for you.
-Team Eyelation
Service and professionalism.
23 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Ronald,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
Mi experiencia fue excelente
Mi experiencia fue excelente, muy bien todo en la página para escoger y tramitar los lentes necesarios para el trabajo
15 settembre 2026
Risposta di Eyelation Technologies Inc.
Hola Beatriz,
Gracias por tu reseña del producto; siempre es un pla
recibir comentarios positivos. Esperamos que estés disfrutando de tus nuevas gafas de seguridad.
—Equipo Eyelation
Risposta di Eyelation Technologies Inc.
Hello Thomas,
Thank you for your review - it’s always great to receive positive feedback. We hope you enjoy your new safety eyewear.
-Team Eyelation
The glasses are crap
18 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Liz,
We’re so sorry to hear that you’re not satisfied with your new eyewear. We are dedicated to ensuring 100% satisfaction with every order, and it’s important to us that you find a product that works well for you.
We offer a 30-day return policy from the date of delivery, so you have the opportunity to return or exchange your new glasses. If you’d like to start a product exchange or return, please contact us by phone at 1.888.308.4703 or by email at questions@eyelation.com. We’ll even send you a FREE prepaid label to make the return process as smooth as possible.
– Team Eyelation
It has been a very long time that I…
It has been a very long time that I have ordered my glasses and I still haven't received them.
29 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Ronnie,
We apologize for the delay. Your order, along with several others, had to be retransmitted to our lab. Your glasses were shipped 3 days ago. We hope they work well for you.
-Team Eyelation
great experience at Rivian with the rep…
great experience at Rivian with the rep from eyelation for the initial order. The ordering went extremely quick and easy.
16 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Rick,
We're so pleased to hear that your initial order experience was quick and easy. Thank you for sharing your positive feedback!
-Team Eyelation
Professional
This was my first experience, and I felt that it went very well. Compared to going into a doctor’s office, I found this experience to be much better. The visit did not feel rushed, everything was explained clearly, and I felt that I understood everything that was discussed.
29 settembre 2026
Risposta di Eyelation Technologies Inc.
Hello Darrell,
We're so glad to hear your first experience with us went very well and that you found it to be a much better alternative. We appreciate you sharing that you felt unhurried and that everything was clearly explained, leading to a good understanding. Thank you for your positive feedback!
-Team Eyelation
I havent received my glasses for over a…
I havent received my glasses for over a month in a half/ I will never use these people again
21 agosto 2026
Risposta di Eyelation Technologies Inc.
Hello Rhaney,
We sincerely apologize for the significant delay in you receiving your glasses. We understand your frustration and are very sorry for the inconvenience this has caused. Your glasses have been shipped.
-Team Eyelation
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