Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

My boyfriend place an order early/mid December for a Christmas gift for me and it is still not here despite the fact he paid a very high price for rushed shipping. He paid for guaranteed delivery befo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Order process was easy and my numerous questions were all answered to my satisfaction. The computer arrived in two days after placing the order. The laptop, MSI Prestige worked very fast, excellent i... Leggi di più

Valutata 5 stelle su 5

After leaving a less than positive review, I was contacted by a representative. Justin was exceptional at walking me through the process and providing solutions to my concerns. He went over & abov... Leggi di più

Valutata 5 stelle su 5

Easy to navigate website and wide range of options to customize your pc! Unfortunately UPS has lost and supposedly found my pc waiting to see if it comes. Jeff did reach out to me via phone call which... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer

Scritti dall'azienda

Why build when you can purchase the best gaming pc. Choose a budget, games or apps, recommended configuration, or customize it to suit your needs.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I bought my dream gaming PC at Extreme PC

I bought my dream gaming PC from Extreme PC and the experience was superb. I had a good idea of ​​the configuration I wanted but Andrew helped me complete it and what the technicians put together for me is simply perfect, both in terms of performance and the visual aspect of the beast.

They did a good job of obtaining certain components that were blocked in the warehouses of certain carriers, because of the strike at Canada Post (December 2024).

Delivery was very fast. Not even 24hres from GTA to Montreal.

I can only recommend purchasing your Gaming or Desktop PC from Extreme PC. Good Job guys!

20 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

They forgot to hook all components up

Computer arrived quickly and safely. Overall a pretty decent experience. The only issues I really had were that whoever built the PC forgot to connect several components and some of the required software was missing. After opening the computer case up and hooking everything up correctly and downloading and configuring the software myself, everything works as intended. This isn’t a huge deal, but it did take some time to figure out and I did pay for everything to be set up already, so it is a bit disappointing.

13 dicembre 2024
Non scritta su invito
Logo di EXTREME PCs

Risposta di EXTREME PCs

Thank you for sharing your experience with us. We’re glad to hear that your PC arrived quickly and safely, and that it is now functioning as intended. However, we sincerely regret the inconvenience you experienced.

Every system we build undergoes a rigorous quality assurance process to ensure all components are properly connected and the PC is fully operational before it leaves our facility. In rare instances, components can become dislodged during shipping despite our best efforts to secure them. We understand how frustrating it must have been to reconnect the components and configure the software yourself, especially when you expected the system to be ready to use out of the box.

Your feedback is invaluable, and we will continue to evaluate our packaging and processes to minimize such occurrences. Should you encounter any further issues or need assistance, please don’t hesitate to reach out to our support team—we’re always here to help.

Thank you again for your understanding and for sharing your experience. We appreciate your patience and trust in us, and we hope you enjoy your new PC to its fullest potential!

Happy Holidays!

Valutata 4 stelle su 5

Excellent Company

Building my PC with Extreme PC's was fast and very easy. The support team was great and very helpful. The computer arrived in just a few days and was all ready to go. I'm glad I chose Extreme PC's. I would recommend looking into them. O!.. and the price was the best I found!

26 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

It's saying my order was completed but…

It's saying my order was completed but I can't seem to get any update anywhere. I went to the track your package section and it just says the same thing over and over "order placed"

30 ottobre 2024
Non scritta su invito
Logo di EXTREME PCs

Risposta di EXTREME PCs

Thank you for reaching out. We’ve looked into your order status and found that no payment has been made, so the order has not moved forward in our system. We’re here to help, so please feel free to contact our customer service team if you have questions about completing your purchase or need assistance with next steps. Thank you for your understanding.

Valutata 1 stelle su 5

Think twice. If something goes wrong are they going to have your back? NO

It took a month to get the PC, which was a little frustrating and I wasn't going to even mention it but everything since has been a disaster. The hard drive wasn't properly secured and throughout the shipment the hard drive sloshed around freely. I'm trying to get the pc returned and refunded but their process is quite suspect. I've spent an hour now trying to start the refund process and there is no way to finish it.
I spoke with their automated DM person there, and all he could say was to watch for an UPS claim email. At first, I debated getting it fixed, but the more I go through this process, the more I want to send it back and get my money back, but even that is proving to be difficult.
Do you remember in the 2000s when internet companies would have a website that you could cancel anytime, but then to find where and how to cancel was hidden (or, in some cases, non-existent)? This is the vibe I'm getting from extreme PC's.
Think twice about it is all I'm saying.

23 settembre 2024
Non scritta su invito
Logo di EXTREME PCs

Risposta di EXTREME PCs

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration with the shipping and return process. Please know that your satisfaction is our priority, and we are here to make things right.

The issue with the hard drive in shipment is not acceptable, and we apologize for any inconvenience this caused. We take quality control and secure packaging very seriously and will address this internally to prevent similar issues in the future.

Our support team is here to assist you with the return and refund process, and we’re committed to ensuring it goes as smoothly as possible. We will reach out directly to make sure we address all concerns and provide you with the support needed.

Thank you for bringing this to our attention, and again, we apologize for the experience. We're here to help you through every step.

Valutata 3 stelle su 5

Long wait hope pc is worth it.

Review of Extreme PCs

I recently purchased a custom-built PC from Extreme PCs, and my experience was quite mixed. While the i have not recieved the PC itself I can't review on that part , but the overall process left much to be desired.

Delivery Time
One of the most significant issues was the delivery time. The PC supposedly will take three weeks to arrive, which was much longer than I anticipated. Unfortunately, the website did not clearly state this extended delivery period, leading to frustration and repeated inquiries about my order status.

Customer Service
Customer service was responsive but often vague. I had to reach out 2 times to get updates on my order, and first time, I received generic responses rather than specific information about when my PC would arrive, 2nd time I was told it could take up to 2-3 weeks

Conclusion
While Extreame PC Company offers high-quality products, they need to improve their communication and transparency regarding delivery times. If you’re in no rush to receive your PC, their products may be worth the wait, i will see when the PC arrives. However, if you need a quick turnaround, you might want to consider other options or inquire explicitly about delivery times before placing your order.

8 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service!

Purchased a cover for my Rodecaster Duo; order was processed quickly, packaged well, arrived on time. Great service!

26 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Pleasantly surprised


My laptop charger broke and I thought I’d have to wait at least three days before I could charge it again so great was my surprise finding it at my door before lunch at 11am the very next day.
Great price, great service. Will definitely use them again.

16 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Fast service

Quick turn around after ordering. I ordered the PC on a Friday evening and the PC was built and shipped by Tuesday and will be delivered by Thursday. To me this is a quick turn around.

27 marzo 2024
Non scritta su invito

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