extreme eyewear ltd Recensioni 

206
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have made a few orders from Extreme Eyewear in recent years, all Oakley sunglasses with prescription lenses. They are very well priced compared to Oakley themselves and other online stores. How... Leggi di più

Valutata 5 stelle su 5

Fantastic service. Wanted a pair of prescription Oakley sunglasses lenses to go in a new pair of Oakley frames I’d bought. Placed the order and uploaded my prescription and within 48 hours had a box a... Leggi di più

Valutata 5 stelle su 5

Really impressed -ordered some varifocal ray ban sunglasses for DH; great service (they kept me informed, double checked details to ensure accuracy & provided personable updates), fast turnaround (sun... Leggi di più

Valutata 5 stelle su 5

Prescription goggles. Excellent from start to finish. Easy to navigate and order website, sending image of prescription online. Received PD(Pupil Distance Glasses) in post after a couple days, returne... Leggi di più

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Negozio di occhiali da sole

Scritti dall'azienda

We apologise we don't have thousands of reviews but we feel actively paying to get customer reviews (which is how other companies do it!) is misleading, so what we have on trustpilot are genuine reviews from customers who sourced to do it themselves. We are proud of the service we provide and feel our genuine reviews back this up. We always treat every order individually with an optician looking over each individual prescription eyewear sale. This both ensures measurements are correct and that every job leaving us is optically correct. We supply sports sunglasses, prescription sunglasses and sports eyewear. From Oakley to designer Ray Ban sunglasses and ski goggles


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

206 recensioni

5 stelle
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3 stelle
2 stelle
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4,9

Tutte le recensioni

(206)

17 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

quick service, excellent sunglasses

I was a bit concerned ordering prescription sunglasses over the internet - but when they arrived sooner than expected they were fab! They fit well and the prescription is spot on.

10 marzo 2014
Non scritta su invito
Valutata 5 stelle su 5

Trouble free transaction

Ordered a pair of prescription Oakleys. Helpful on phone when confirming details etc. arrived within 10 days ordering. Very pleased with the sunglasses.

8 marzo 2014
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service & Excellent Price

I needed some sunglasses with prescription lenses so contacted extreme eyewear. The advice I received was excellent and at a price that was cheaper than another online retailer. Glasses were delivered in 2 weeks as promised. Excellent service.

3 marzo 2014
Non scritta su invito
Valutata 5 stelle su 5

Fantastic! would recommend to anyone!

I came across extreme eyewear when searching for somewhere to get the snow goggles I wanted after being let down by another retailer. With only a couple of weeks left before travelling I had started to panic I wouldnt be able to get any on time.

I found the ones I wanted on the website and decided to phone the shop before mking my purchase to ensure they were actually in stock.

I was informed they were not but they could be ordered from the manfucaturer and they would have them by Tuesday to post to me. The goggles arrived on the Wednesday.

I could not fault this service one bit. I just wish I'd found extreme eyewear in the first place. But this will be my first port of call in the future!

28 gennaio 2014
Non scritta su invito
Valutata 5 stelle su 5

Great offer, perfect price even including shipment

Because of my bad view it's hard to find the exact sunglasses or goggles that I want in Belgium. They always say that the glasses or inserts will become to thick. Adidas (inserts) is the only option for me here. And it's very exepensive.
But at extreme-eyewear I can get almost everything I want, I'm very pleased with my inserts for my Oakly Snowgoggles.
I already know where I will buy my next prescription sunglasses.

13 gennaio 2014
Non scritta su invito
Valutata 5 stelle su 5

Refund problem & Resolution

I ordered four items via the web site and paid with my credit card. Due to a glitch on the invoice, I was advised via email to order and pay again with a full refund promised for the first order.
One week later, I was still awaiting my refund and contacted Extreme Eyeware via email. The response I got from one of the staff was initially slightly dismissive and vague, consequently, I lost faith in them (having never used them before) and sent back a strongly worded email expressing my dissatisfaction.
I was impressed when I received an answer from the manager who was actually on holiday at the time, and who came across as genuinely concerned that I had not received the level of service that he would have wanted.
The next day he was back in the office and pursued the matter rigorously, keeping me informed every step of the way. When the matter was resolved, his final act was to offer me a complimentary gift for my hassle (which to be fair, was negligible).
So in summary, the manager of this company comes across as genuine and sincere in the company's wish to deliver maximum customer satisfaction and could not do better when it comes to resolving a problem (which is the true measure of any company because nobodys perfect and problems do occur).

17 settembre 2013
Non scritta su invito
Valutata 5 stelle su 5

Fast and best value I could find on the web giving real quality.

I wanted some prescription lenses for my Oakley Fast Backs and did a fair amount of research on the 'net looking for the cheapest prices. These guys came in the lowest and delviered within about a week (Sunday order, Friday they arrived) which was fantastic. The quality of the lenses are awsome (Oakley-branded) and I can't fault them. I emailed them to tell them I was v happy with their service and they sent me a link asking to fill this in, which I am more than happy to do. Cheers, Joel

8 settembre 2013
Non scritta su invito
Valutata 5 stelle su 5

Extreme Eyewear = Extreme Satisfaction!!!

As a middle aged man it has recently come to that time where i now need glasses for certain situations, i am an enthusiastic cyclist and did not want to stop due to my now impaired vision. I found extreme-eyewear.co.uk when i searched for Rudy Project sunglasses and there website brought to my attention that i can indeed have them in prescription. There were 2 options, 1 for optical insert and 1 for direct glaze. I contacted the company to find out the difference and they helped me relative to my individual needs. I was explained that the inserts are great for changing lens and direct glaze is fantastic if you only want the one lens. Now normally in this situation company's try to get you to purchase the more expensive option ( the direct glaze) but the assistant assured me that the insert would be a better option for me as i am a bit of an enthusiast. As i would be able to buy different variations of lenses if i ever wished to change them for conditions. I am very pleased to say that the information that was provided to me was spot on and the freedom i have to change lenses has made cycling in all conditions a pure pleasure. This customer WILL be returning at a later date!!!

26 agosto 2013
Non scritta su invito
Valutata 5 stelle su 5

Fantastic, Absolutely Fantastic!

I recently purchased a pair of Oakley prescription Sunglasses for sport use and a pair of Ray Ban prescription sunglasses for everyday use from extreme-eyewear.co.uk. I was slightly confused buy the amount of lens selections that were available to me. However after a quick phone call to the company, they soon put my mind at rest about my lens selections. The Oakley G30 Polarized and green polarized options where what i proceeded with once i understood what i needed. I received my PD ruler in the post 2 days later and only another 10 days after that my sunglasses arrived. Due to the recent up and down weather condition that we are experiencing i am pleased to say that the sports lens that was introduced to me is amazing, its strange to think that without contact with this company i would have probably never found out about this set up. The Ray Bans are as brilliant especially for driving. I am 100% satisfied with everything i have received for this company. When i called to give my thanks i made an enquiry about goggles for skiing and will be making a follow up purchase in the coming winter. I will urge friends, family and even strangers to give them a call if they are looking for this particular kind of product.

Thank You Extreme-Eyewear.co.uk for all your help.

26 agosto 2013
Non scritta su invito
Valutata 2 stelle su 5

Poor service/broken promises

My experience - Ordered prescription glasses and phoned in PD distance 2 days later. Was told glasses would take two weeks. Two weeks later no glasses, so called to find out status. Told they had no record of PD distance , 'did you phone it in?' -
My Conclusion - , Guy taking telephone calls fails to pass on info. to those requiring it.
My tip - If you are sending PD info. then provide with order or email it to them, alternatively go elsewhere. Bolle provided me with same prescription through an optician within a week.

24 agosto 2013
Non scritta su invito
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Risposta di extreme eyewear ltd

We are very sorry to hear that you found our service not up to expectations and apologies for the unusual circumstances which resulted in your glasses being delayed.


We are extremely pleased that you were happy with the resolution and happy to see you placed another order with us after this one.

Rest assured that since your first order new procedures have been put in place to ensure that future orders will not be delayed.

Although we agree there are perhaps companies that can turn jobs round a few days earlier we are proud to supply all our wrap around prescription lenses with new digital technology that corrects your peripheral vision compared to all the traditional methods used by other companies.

Valutata 5 stelle su 5

Cycling sports glasses in my prescription

Phoned this company to find out which cycling glasses they would recommend. The guys on the phone really knew their stuff and advised I moved away from inserts and in getting a set directly fitted with my lenses.

Its proved the slightly more expensive option which put me a bit off but I found that this was the same for all sites and could see the advantage so went for it.

Came in two weeks have been using for around 5 weeks now non-stop. They are great, went for rydon with reaction lenses as was recommended ideal for all weathers, which after using I can agree on.

I would and have already recommended this company to my cycle club. Plus It was a friend that put me on to them in the first place. So all in all I know three people which have all had a great service.

Steve Morgan

24 agosto 2013
Non scritta su invito
Valutata 5 stelle su 5

Everything deriverad as promised

I ordered a pair of adidas bikining sunglasses with perscription inserts. They arrived in Sweden 10 working days after the order date. The perscription job was perfect aswell as the sunglasses. Would buy from them again. The only thing I missed is the ability to see the shipment status on the homepage. I paid about 35% of the swedish price and saved 450 euro.

Per

7 agosto 2013
Non scritta su invito
Valutata 5 stelle su 5

Great choice, very responsive to emails, good all round service

Was looking for prescription lenses and was impressed by the choice on offer, and the advice on the website. My original choice turned out to be unavailable in my prescription after all so they offered me an alternative and refunded the difference without prompting. Very responsive to emails as well, so would (and have) recommended to friends in my cycling club.

6 agosto 2013
Non scritta su invito
Valutata 5 stelle su 5

Excellent glasses

Have been trying to source sunglasses for running to suit my eyes for many years. No luck in Australia but found just what I wanted at Extreme eyewear. Took a few emails to sort out what frames would fit, 1 week to manufacture and 1 week to arrive. I will be ordering more and have been recommending the company to other runners with similar poor eyesight.

5 agosto 2013
Non scritta su invito
Valutata 5 stelle su 5

why?

The company are great, they went out of there way to provide me with my glasses at short notice and they did it.

4 agosto 2013
Non scritta su invito

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