Expatrio Recensioni 9.223

Juste Perfect I am satisfied

I used expatrio for my blocked account and insurance certificates. My ongoing experience is great. I hope it helps me more for further procedures, when i arrive Germany.

This time the service or process did not meet expectations. There were delays and some confusion in communication. The company can improve by providing clearer instructions, faster responses, and better customer support.

Easy to navigate.

I really liked and appreciated the fast answers and quality of your services.

It was so easy and very quick and satisfying process

Excelente!

The service is very good specially in transaction matter but it took 6 days to verify my user account. Expatrio should focus on this issue.

I chose Expatrio based on a cashback offer of €69 clearly stated in their email during the application process. The message indicated that the cashback would be received after completing specific steps (opening and activating the blocked account and insurance).

However, after I fulfilled all the required conditions, I was informed that I was not eligible due to an internal deadline (August 1st, 2025), which was never mentioned in the original communication.

From a customer perspective, this is highly misleading. The email created a clear and reasonable expectation that the cashback would be granted upon completion of the stated steps, without any indication of additional eligibility restrictions.

I have contacted customer support and requested escalation, but the responses relied solely on internal policy without addressing the lack of transparency in the original communication.

This experience raises concerns about how promotional information is presented and whether all relevant conditions are clearly disclosed to customers at the time of decision-making.

I hope Expatrio can review this case fairly and improve the transparency of their communication.

Very good and easy to Setup

Great and quick nothing to worried about your funds it is safe more than your pocket and response is very quick still now good experience let see what happing after arrival

The service is fast and convenient. Recommend it.

It is a unique portal that helps and cover for everything I need to succesfully move to Germany.
The only issue was in the chat within the App that could not understand my query about VISA Aplication.

I have a deposit since April 7, 2026 but until now, April 16, my deposit is still not cleared. It has been 10 days since then and my still not cleared.

But my 2 earlier deposits were cleared in 2 hours last March. Please support.