Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Leggi di più
L'azienda ha risposto
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Leggi di più
L'azienda ha risposto
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Informazioni di contatto
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Regno Unito
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Eccellente
171 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fabulous! Fabulous! Fabulous!
Hannah you are a superstar!! Helping and guiding me through buying new lights for each room in our newly renovated home
So much choice and really different fittings, truly inspiring
Fabulous service from start to finish, even emailing me with ideas following our many conversations in store
I cannot recommend Exclusive Lighting enough, amazing going above and beyond what some retailers would do
30 settembre 2022
Non scritta su invito
Risposta di Exclusive Lighting Ltd
Thank you! - We're really pleased to hear you like the products and the service. It was a pleasure to help put some great touches to your fantastic build. Hopefully we'll see you in Chorley again for any future lights you may need!
Fabulous Company from start to finish
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brilliant and a replacement sent out quickly. Companies should take a leaf out of their book. Excellent service thank you Chorley Exclusive Lighting.
1 agosto 2021
Non scritta su invito
Risposta di Exclusive Lighting Ltd
Thank you for taking the time to leave us a 5 star review. We're pleased to have been able to resolve the issue for you - We're happy to know you liked the products and our service.
Extremely disappointing
Great customer service can help anyone look past a poor quality product/items for return. Unfortunately we won't be revisiting this store due both poor customer service and a product that was tarnished and scratched, and was not even checked by the shop before we were asked to come and collect it. Apparently they are far too busy to check their deliveries before passing them on to customers (which resulted in two round trips of 1.5 hours as delivery is not offered). We seemed to be an inconvenience from stepping into the store and were treated with indifference throughout. One of the sales assistants was also extremely abrupt in manner - it would be nice if someone listened to the question being asked before interrupting (more than once) and didn't refer to you by a completely different name. A shame when they claim to be a family business and we are kitting out an entire house from scratch which they could have really helped us with if interested. We seek out local family businesses as we generally find they care more about their customers and products and will look elsewhere next time.
30 marzo 2019
Non scritta su invito
Good Value
Purchased this floor standing light for a very good sale price which represented excellent value for money. It arrived through the post and the packaging was secure and appropriate. I found it easy to put the pieces together but less confident purchasers may struggle since the instructions are minimal.
21 settembre 2017
Non scritta su invito
Risposta di Exclusive Lighting Ltd
Thank you for your review Mr walsh.
Kind Regards
Suzanne
Best price for the light fitting
Best price for the light fitting
V/good service
17 settembre 2017
Non scritta su invito
Risposta di Exclusive Lighting Ltd
Thank you for your review Mr Bardsley.
Your feedback is much appreciated.
Kind Regards
Suzanne
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