Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Leggi di più
L'azienda ha risposto
Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Leggi di più
L'azienda ha risposto
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
Informazioni di contatto
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Regno Unito
- Leeds 0113 245 9199
- leeds@exclusivelightingltd.co.uk
- exclusivelightingltd.co.uk
4,7
Eccellente
171 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic customer service
3 settembre 2025
Risposta di Exclusive Lighting Ltd
Thank you for taking the time to leave us a review, we really appreciate it!
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery
29 agosto 2025
Risposta di Exclusive Lighting Ltd
Thank you for your lovely review, we will pass your comments to Suzanne who was your salesperson.
Fantastic friendly service
Fantastic friendly service. Beautiful lights highly recommend
Sorry 1 star was definately a mistake
28 luglio 2025
Risposta di Exclusive Lighting Ltd
Thank you for your lovely review and comments about our service, maybe the 1 star review was an error? We hope to see you again soon!
Risposta di Exclusive Lighting Ltd
Thank you for your lovely review
Efficient and effective
The ordering and delivery process was easy and quick. The light fitting arrived well packaged and fully protected. Sadly the fitting was too big and I needed to return it. Again, the process was simple and straightforward. The refund was made quickly. Although disappointed we didn’t get the light fitting we were hoping for the company were great and we’ll consider using them in the future.
26 luglio 2025
Risposta di Exclusive Lighting Ltd
Thank you for leaving this review, we hope to see you again soon to help you choose the perfect light for your space!
Great customer service
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, she was also efficient, The actual centre light was out of stock, items sourced in dubai, I got it the following week, impressive. Unfortunately they are not up yet, due to waiting for a tradesman. Hopefully they will be fabulous.
25 luglio 2025
Risposta di Exclusive Lighting Ltd
Im so happy that we sourced your light sooner than anticipated and you were happy with the service you received feom our sales team
Good products and excellent service.
30 giugno 2025
Staff very helful
27 giugno 2025
Great service from selecting the light…
Great service from selecting the light fittings to being delivered the two ladies in Pratts Leeds were very helpful, kept us informed about deliveries would definitely recommend 👍
27 giugno 2025
Easy go use webpage and order
Easy go use webpage and order - light shade came well protected and fast delivery - informed of delivery and hassle free . will definately use again
25 giugno 2025
great choice of lamps and shades and…
great choice of lamps and shades and excellent customer service
27 maggio 2025
Interior design accessories and lighting
If you need to discuss something with Exclusive Lighting customer service that you think you don't like, it's just for a moment of nostalgia. Exclusive Lighting UK is a great family run business, always happy to help and who go the extra mile to understand their customers needs. I love Exclusive Lighting UK, simply brilliant! Thank you, number 1. Love you!!!
15 aprile 2025
Helpful staff
27 marzo 2025
Very helpful staff in store
Very helpful staff in store. Quick delivery of the lamp we ordered. Xx
26 marzo 2025
The light was sent out so promptly and…
The light was sent out so promptly and when I had a problem with it working, the lady on the chat soon realised what was wrong and advised me accordingly. I can't praise this company enough, such excellent customer service and the light looks fabulous. Thank You
24 febbraio 2025
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