The cleaning was perfect and the quotation was fairly reasonable! They arrived right on time, did a thorough job, and even sent a video after the cleaning was finished. I highly recommend Xarib and hi... Leggi di più
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I'd like to say how pleased I am with the service I received. Excellent Services did a fantastic job, and I fully recommend them. From the very beginning, their communication was outstanding. The... Leggi di più
L'azienda ha risposto
The friendly team of three did a fantastic job with the end of tenancy cleaning of our property, which was relatively filthy. The cooker, oven and fridge are immaculate, considering their age. A thor... Leggi di più
L'azienda ha risposto
We have given our 2 bed 2 bath flat in Royal Docks for end of tenancy deep cleaning. They did an amazing job with it, three people showed up and started working slowly but thoroughly. They have even t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Excellent House Cleaners, your trusted partner in maintaining a pristine environment for your home or business. Excellent House Cleaners is a subsidiary of Excellent Services registered in England and Wales under company registration number 15431728. Waste Carrier Licence number: CBDU441224 registered address 51 Burnell Close, London, HA8 8YZ. As a cornerstone of the Excellent Services Company, we offer a comprehensive range of cleaning services tailored to meet your needs. Our dedicated team specializes in various cleaning solutions, including deep cleaning services, end of tenancy cleaning, after builders cleaning, carpet and upholstery cleaning, appliance cleaning, and office cleaning. We take pride in our commitment to using state-of-the-art equipment for vacuuming and steam cleaning, ensuring a thorough and efficient job. We also prioritize the environment and your safety, using eco-friendly products that are gentle yet effective. Our highly trained teams are meticulous in their work, leaving no corner untouched. At Excellent House Cleaners, we believe in the quality of our service, which is why we have a unique policy. We don't charge our customers in advance; payment is only due once you're completely satisfied with the results. Trust us for a cleaner, healthier space, and experience excellence in every service we provide
Informazioni di contatto
51 Burnell Close, London, HA8 8YZ, Edgware, Regno Unito
- 02036330469
- info@excellent.services
- excellenthousecleaners.com
4,8
Eccellente
230 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Nothing excellent about this service
Nothing excellent about this service. Charged my landlord for a professional end of tenancy clean and only performed a domestic clean. Make sure you check your paperwork because they will charge you for work they haven't done.
25 maggio 2026
Non scritta su invito
Perfect
The cleaning was perfect and the quotation was fairly reasonable! They arrived right on time, did a thorough job, and even sent a video after the cleaning was finished. I highly recommend Xarib and his team
16 giugno 2026
Non scritta su invito
Thank you very much
Thank you very much. Your work is excellent and your staff are professional. We were very happy with your services and we truly appreciate it. I would even like to say that you did more than expected for me. Thank you so much.
15 giugno 2026
Non scritta su invito
Risposta di Excellent Services
Thank you so much for your kind words and continued support!
It means a great deal to receive another wonderful review from a returning customer. We are delighted to hear that you were happy with our service and that our team exceeded your expectations. Your trust, recommendation, and loyalty are truly appreciated.
Thank you for choosing Excellent Services again. We look forward to assisting you whenever you need us in the future.
I had my end-of-tenancy cleaning done…
I had my end-of-tenancy cleaning done by the Excellent Services team, and I would like to express my heartfelt thanks for their hard work and professionalism. They did an outstanding job, leaving the property in immaculate condition. Even my landlord was pleasantly surprised by the results, and thanks to their excellent service, my deposit was returned in full.
I would definitely recommend this company to anyone looking for reliable and high-quality cleaning services. I will not hesitate to use Excellent Services again in the future whenever I need professional cleaning.
10 giugno 2026
Non scritta su invito
Risposta di Excellent Services
Thank you so much for your wonderful review and kind words!
We're delighted to hear that you were happy with our end-of-tenancy cleaning service and that the property was left in immaculate condition. It's especially rewarding to know that your landlord was impressed and that your deposit was returned in full.
We truly appreciate your recommendation and your trust in Excellent Services. Thank you for choosing us, and we look forward to assisting you again whenever you need professional cleaning services.
I'd like to say how pleased I am with…
I'd like to say how pleased I am with the service I received. Excellent Services did a fantastic job, and I fully recommend them. From the very beginning, their communication was outstanding. The team was hardworking, professional, and attentive throughout the entire process.
Even after they had finished, they checked to make sure I didn't need any extra help, which I truly appreciated. They left my flat sparkling clean—honestly, it looked even better than it did before I moved in!
Thank you to the whole team for such an excellent experience. I would not hesitate to use your services again and highly recommend Excellent Services to anyone looking for reliable and high-quality service.
11 giugno 2026
Non scritta su invito
Risposta di Excellent Services
Thank you so much for your wonderful review!
We're delighted to hear how pleased you were with our service, communication, and the dedication of our team. Knowing that your flat looked even better than before you moved in is the highest compliment we could receive!
We truly appreciate your recommendation and kind words. Thank you for choosing Excellent Services, and we look forward to helping you again in the future.
Professional job
Professional job. Delighted with Abubakr & the work done.
10 giugno 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your kind review!
We're delighted to hear that you were pleased with the service and the work completed. We'll be sure to pass your compliments on to Abubakr, who will be thrilled to know his efforts were appreciated.
Very much sub standard
Very much sub standard. So many cupboards left dusty. Non functioning Fire place still had so much ash when I came back to check . Carpet cleaning didn’t take out many stains (although that is acceptable as it’s hard).
They however did clean dishwasher gutter and kitchen hood well.
12 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for taking the time to share your feedback.
We are sorry to learn that you were not fully satisfied with the service provided. However, we would like to clarify that we were only made aware of these concerns approximately one month after the cleaning was completed. Unfortunately, no photographs or videos of the areas mentioned were provided when requested, which made it difficult for us to properly assess the issues raised.
Customer satisfaction is extremely important to us, and we always encourage clients to contact us as soon as possible if there are any concerns. We offer a 48-hour free re-clean guarantee specifically so that any overlooked areas can be addressed promptly and efficiently.
Following an internal review with our team, we also noted that several tasks, including cleaning the fireplace, dishwasher gutter, and kitchen hood, were completed as complimentary extras, despite not being included in the original quotation. Our team carried out this additional work in an effort to exceed expectations and ensure your satisfaction.
As a gesture of goodwill and to protect our reputation for quality service, we contacted you directly and offered a complimentary re-clean despite the concerns being raised outside our guarantee period. This offer was declined.
We genuinely value all customer feedback, both positive and negative, as it helps us improve our services. While we respect your opinion, we feel that this review does not fully reflect the additional work undertaken, the support offered, or our efforts to resolve the matter.
We wish you all the best and thank you for giving us the opportunity to serve you.
The cleaning quality was exceptional
The cleaning quality was exceptional, everyone was really helpful from the booking to the day of the job. All communication was clear and the process was super simple. Would definitely recommend!
8 giugno 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your wonderful review!
We're delighted to hear that you found the cleaning quality exceptional and that the entire process, from booking to completion, was smooth and straightforward. Your recommendation means a lot to us, and we truly appreciate your kind words.
9 out of 10!
Apart from a lack of communication where the personnel could not find our property, the rest of the service was very good. The operative was very polite and worked hard and we are pleased with all results.
27 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your feedback.
We appreciate your comments and apologise for the initial difficulty in locating the property. We're pleased to hear that the rest of the service met your expectations and that our operative was polite, hardworking, and delivered great results.
Thank you for choosing us, and we hope to assist you again in the future.
The two cleaners worked so hard all…
The two cleaners worked so hard all day. We couldn't be happier with the results they did a superb job. The property was very run down and they transformed it. Thank you
20 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your lovely review!
We're delighted to hear that you're so happy with the results. Our team takes great pride in their hard work, and it's wonderful to know they were able to transform the property and exceed your expectations.
Thank you for choosing us, and we truly appreciate your kind words!
Cleaning service that shines
it was a Saturday and I needed a cleaning service to come that very day.... not only did they come on time, the 2 men that came, did a great job of an after building works clean on a property that was so filthy ..... I would highly recommend them and I will definitely be using their services again.
16 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your wonderful review!
We're delighted we could help at short notice and provide a same-day service when you needed it most. It's great to hear that our team arrived on time and did such a thorough job with the post-builders clean. We truly appreciate your recommendation and look forward to assisting you again in the future.
Salad and team were great
Salad and team were great - really helpful and I do recommend
17 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your kind review!
We're delighted to hear that Salad and the team were helpful and provided a great service. We truly appreciate your recommendation and look forward to assisting you again in the future.
The friendly team of three did a…
The friendly team of three did a fantastic job with the end of tenancy cleaning of our property, which was relatively filthy. The cooker, oven and fridge are immaculate, considering their age. A thorough professional job! We are so pleased and thank you team
Victoria Durham
5 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Dear Victoria,
Thank you so much for your wonderful review and kind words.
We're delighted to hear that you were pleased with the end of tenancy clean and that our team was able to make such a difference to the property. It's especially rewarding to know that the cooker, oven, and fridge came up so well despite their age. Our team takes great pride in delivering a thorough and professional service, and your feedback means a lot to us.
Thank you for choosing us and for taking the time to share your experience. We’ll be sure to pass your compliments on to the team. We wish you all the best and would be delighted to assist you again in the future.
Really amazing cleaning service
Unbelievable job the flat looks like new, really happy with the results and was done quicker than I expected! Would definitely use their service again and highly recommend you should too!
4 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you so much for your fantastic review!
We're thrilled to hear that you're so happy with the results and that your flat looks like new. Our team takes great pride in delivering a thorough and efficient service, so it's wonderful to know we exceeded your expectations.
We truly appreciate your recommendation and kind words. Thank you for choosing us, and we look forward to helping you again whenever you need us.
Fab service
Professional, polite and thorough. Lovely experience and very happy with the job completed.
1 maggio 2026
Non scritta su invito
Risposta di Excellent Services
Thank you so much for your wonderful review.
We're delighted to hear that you found our service professional, polite, and thorough, and that you were happy with the work completed. It was a pleasure working with you, and we truly appreciate your kind words and trust in our services.
Excellent job cleaning the house
Salar did an excellent job cleaning the house. They worked with great patience and attention to detail, making sure everything was spotless and safe for kids to move into. I really appreciate the care they took to ensure the property was ready for our family.
25 aprile 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your kind feedback!
We’re so glad to hear that Salar’s attention to detail and patience made such a positive impact, especially in ensuring the house was safe and ready for your family. It means a lot to us that you appreciated the care taken in making everything spotless.
We truly appreciate your support and are happy we could help get your home move-in ready.
The most amazing and professional…
The most amazing and professional service. I had a deep clean of bathrooms and kitchen , absolutely sparkling! Fully recommend this service
24 aprile 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your lovely feedback.
We’re really pleased to hear you were happy with the deep clean and that the bathrooms and kitchen were left sparkling. It’s great to know you were impressed with the professionalism of the service.
We truly appreciate your recommendation and look forward to helping you again in the future.
Thank you Excellent Services
Thank you Excellent Services.Booking was easy and I was able to call and update my quote quickly. Salar came in on the day and did an excellent job cleaning our new house so that it is fresh and ready to move into.
21 aprile 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your kind review.
We’re glad to hear the booking process was smooth and that you were able to update your quote easily. It’s great to know Salar did an excellent job getting your new house fresh and ready for move-in.
We appreciate your feedback and wish you all the best in your new home.
Abubakr and his small team did a post…
Abubakr and his small team did a post renovation clean of of entire house in Mossley Hill. It went from dust grime everywhere to spotless including kitchen cabinets and bathrooms. They even removed paint splodges from tiled floors. All in all a great service and for a fair price. Very happy!
7 aprile 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your great feedback.
We’re really pleased to hear that Abubakr and the team did such a thorough post-renovation clean and were able to bring the property back to a spotless condition. It’s great to know even the tougher details like paint marks and built-up grime were taken care of.
We truly appreciate your kind words and are glad you’re very happy with the service and value provided.
I was absolutely pleased with the…
I was absolutely pleased with the service provided to me. A big thank you to Silviu and Gabi and their hardworking team for the excellent job they did. They were polite, friendly, and very professional throughout the process.
They managed to transform my flat, which hadn’t been cleaned for three years, into a spotless and fresh space. I truly appreciate their dedication and attention to detail. Highly recommended
13 aprile 2026
Non scritta su invito
Risposta di Excellent Services
Thank you for your wonderful feedback.
We’re really pleased to hear you were happy with the service and the transformation of your flat. It’s great to know Silviu, Gabi, and the team’s professionalism, friendliness, and attention to detail made such a positive impression.
We truly appreciate your recommendation and your kind words—it means a lot to the whole team.
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