Everything Genetic Ltd Recensioni 

718
TrustScore 3 su 5

3,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Test did not come on time defying its purpose. Poor service and money wasted. Paid £15 for nothing really. This company, like many other allegedly verified by our government, falls under category of t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had to buy day two tests twice in October and November due to business trips to the continent. Each time, one pcr, the other lateral, there were no issues in ordering, receipt, use and return/report... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

AVOID AT ALL COSTS: We booked pre-departure tests but presumably due to their inadequate systems the receipt said the test would only be dispatched AFTER the departure, which was obviously completely... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Good provider with NHS staff discount, although website glitches made it somehow difficult to book with the discounted rate. Tests arrived on day 2 Will book in plenty of time to try and get the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro diagnostico

Scritti dall'azienda

Everything Genetic Ltd, a genetic testing company, has been working with over 200 corporate partners providing PCR at home COVID-19 test kits, since the start of the pandemic. Their aim is to help get cancer patients back into clinics for vital testing and treatment. It has processed more than 400,000 samples over the past 12 months, culminating in launching a direct to consumer service in April 2021 to support travellers with their mandatory PCR tests.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

718 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(718)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Bad Communications

This company lacks the ability to answer questions from its' customers such as, how does the UK Government find out the results of our Covid day 2 tests - do We have to inform them or does nobody bother?
Asked them Twice and they have not bothered to reply!
Very disappointed in their lack of communication skills.
MORE INFORMATION AS REQUESTED:-
Simple - I Emailed you asking about the Process of recording results, as I assumed there is some sort of check by the Government to ensure that having submitted a Passenger Locator Form, they check that we have sent you our swabs and that the results are linked to our Forms somehow!
Do You notify them or do we?
THE ANSWER:-
"Once a result is made available we inform Public Health England of the result along with all the details of the customer."
So there we are people - now we all know.
Getting that information out of them has been like 'pulling teeth'.

22 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please provide more information so we can review this internally

Valutata 5 stelle su 5

Everything went Swimmingly!

Most negative reviews it seems are from a long time ago. My experience was extremely positive and everything was very clear regarding the PCR Tests that were provided. Can't fault anything and will be recommending this firm to my friends and family. The tests arrived quickly and had clear and easy instructions.

22 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 4 stelle su 5

I received the package on the 3rd day

I receuved the package on the 3rd day. Actually I was about yo call when the package arrived but I understand its demandong and the manpower msy noy be enough. It was the first time testing myself. Your instructions was straight forward. It also took a little longer to get the results but thst could be the postage. But in all your service was good.

22 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 1 stelle su 5

Awful service

Awful service which is overpriced and cons people. Don't even see why they are in the gov. Website as they don't reply to emails dispite saying they will within 24 hours... £123 down the drain for the mandatory test which I didn't receive.

21 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please provide more information so we can review this internally

Valutata 5 stelle su 5

Lateral Flow service was impeccable

Lateral Flow service was impeccable! Quick dispatch after ordering, even quicker to get my result certificate, less than 15 minutes! Easy to follow process from start to finish.

21 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Great service!

I bought a day 2 test and a rapid antigen test. Really good service, easy to do the tests and very clear simple instructions. The lateral flow test was super easy to do and results were back within 15 minute! I followed along on the faster checks app and it was super easy to do. I also got some discount for purchasing these as a package which was great!

21 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

No problems

No problems, results as soon as could be expected

20 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

CPR Test

Test easy to follow. Results very prompt. I felt confident with the guidance leaflet

20 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Day 2 Testing arrived by the time I was…

Day 2 Testing arrived by the time I was back in the UK, and upon mailing it back I got my results within 48 hours.

20 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Outstanding COVID PCR D2 service

Always a little unsure when choosing a new on-line service provider; especially related to COVID-19 anything! Needn't have worried did exactly what they said they would, when they said they would, reasonable pricing and great service. When I misplaced my result and emailed them they raised a ticket instantaneously and forwarded a copy within 4 minutes and closed the ticket a minute later. Now that's what I call impressive! Thanks Everything Genetic!

18 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Great service

Great service. I had to take a day 2 test after travelling. The kit arrived on time, very clear instructions and very quick turnaround of the results. I would definitely use Everything Genetic again. Highly recommended.

16 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

After hearing of others having problems…

After hearing of others having problems receiving their PCR tests and/or delays in getting results we were relieved to receive our test kits the day before they were needed.
We posted our completed tests on the afternoon of day 2 and received the results by email on the morning of day 4.
The cost was £60 each for 2 of us plus £3 postage.

16 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to feedback on our COVID testing service. We are happy you were pleased with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Swabs were delivered promptly

Swabs were delivered promptly, a couple of days before we returned from our holiday. We sent them off via NHS priority post box, as instructed and we could track to confirm delivery. Both my husband and I received our results less than 24hrs from swabs being received at EGL.

16 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. We are pleased you are happy with the service provided. Your comments have been shared internally.

Valutata 5 stelle su 5

Efficient and Helpful

Test was waiting for me when returned home. Easy to follow instructions and prompt result. In all very pleased with this company and would recommend.

16 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. We are pleased you are happy with this service. Your comments have been shared internally.

Valutata 5 stelle su 5

Once ordered and details given I had…

Once ordered and details given I had nothing else to do. The test kit arrived before I came home from my holiday so that I could do my PCR test straight away and post it. I received my result the following day. The whole process was very simple.

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We are pleased you are happy with the service provided. This has been shared internally.

Valutata 5 stelle su 5

Clear & easy test

Very clear directions to perform test. Only nuisance was having to go to post office to send it off. Response by email fast ( 2 days).

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to provide feedback. We are pleased you are happy with the service provided. Your comments have been shared internally.

Valutata 4 stelle su 5

Everything worked out at the end but…

Everything worked out at the end but the website states that an email will be sent once the kit has been shipped which did not happen. Not a very user friendly website but as I mentioned we got the results 2 days after the tests were sent to the lab.

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to provide feedback on our COVID testing service. We are pleased you are happy with the service provided. This has been shared internally.

Valutata 1 stelle su 5

Don’t use if you’re relying on these results for ending quarantine or pre travel

Ordered x2 day two tests. Have now been back in the country ten days and no sign of the tests. Can’t speak to anyone, no ring backs from leaving your number and I want a refund as these tests are now pointless. Could have isolated and got out quicker than receiving these tests.

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your feedback on our COVID testing service. Please provide more information so we can review this internally

Valutata 1 stelle su 5

Turnaround time too long

Turnaround time was far too long, missed flight as a result. Cheers!

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for your comments on our COVID testing service. We do state that results are provided 12 to 36 hours after scanned receipt at the lab. This does not include delivery, which sometimes can be affected by local delivery services and weekends. This feedback is shared internally for review.

Valutata 5 stelle su 5

Perfect

Very easy to order and both the LFT and the PCR (Day 2) test arrived quickly. Didn’t end up using the LFT as rules changed but the day 2 test was easy to use, had clear instructions and came back with our results quickly. Would definitely use this company again if I was travelling.

15 ottobre 2021
Non scritta su invito
Logo di Everything Genetic Ltd

Risposta di Everything Genetic Ltd

Thank you for taking the time to provide feedback on our COVID testing service. We are pleased you are happy with the service provided. This has been shared internally.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più