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Valutata 1 stelle su 5

Absolute wankers. Terrible communication. Don’t follow GDPR laws. Don’t process appeals accordingly. Send correspondence late and threaten with solicitors a day before their deadline. Absolute farce.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I would give zero! I have contacted both the relevant authorities and lawyers, making complaints to the IPC and BPA. They are breaching the private parking sector single code of practice. Shocking! Wr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Don’t understand how this so-called company are allowed to behave the way that they do. And no ombudsman to write to. See you in court you unscrupulous bad-uns. Trust Pilot removed my review too!

L'azienda ha risposto

Valutata 1 stelle su 5

I received a parking fine for £100, I have tried to scan an pay, however when I put the PCN number and the car details it kept saying that the details are incorrect, so I had to make a phone call whic... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


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220 recensioni

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Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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(220)

104 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Worst experience I had with parking.

Worst experience I had with parking.
I park my car on a shop car park in Welling, asked to a worker if I could park there, they told me yes, inside the shop I asked to the lady if I need to do something regarding my car park, she told me no, if I was parked for less then 90 minutes.
Today I got a PCN, I appealed explaining what happen, sending proof off showing in this shop, and just after less then 2 hours got a reply from appeal telling I lost the appeal and cannot appeal again! What is this? You just want to take money from families, we need to pay for everything and you are scamming us?
This is so disrespectful!!!
Enjoy my 60£! Very poor!!!!!!!!

22 settembre 2025
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Risposta di Euro Parking Services

Dear Bruno,
We understand your frustration and are sorry to hear this has caused you stress. Parking charges are only issued under the site’s terms and conditions, but if you believe there’s been an error, please contact our team again through live chat with your evidence.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

If I could put a minus I would

If I could put a minus I would. Robbing little rats. I stopped for 2 mins 44 seconds to take an inhaler and I’ve been charged £60. Appeal rejected. Are you joking?

26 agosto 2025
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Risposta di Euro Parking Services

Dear Adam,
We regret to hear about your experience. However, parking charges are issued in accordance with the site’s terms and conditions. If you have any supporting evidence, please contact us via our live chat so we can review your case further.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

I ve already tried and failed to send…

I ve already tried and failed to send the evidence of the two parking tickets I hold proving we have paid. But this was rejected and paid the hundred and sixty pound fine . We wouldn’t have done this as we have proof but my husband isn’t able to dea l the the debt collectors you threatened us with. All because of a wrongly tapped in number as we had a curtesy car at the times.
No way of communicating with you as everything is automated. It s despicable how you are boosting your millions of annual profits taking from hard working customers ( not anymore I hasten to add) .

19 settembre 2025
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Risposta di Euro Parking Services

Hi there,
We regret to hear about the difficulties you’ve faced. We aim to treat all motorists fairly, and we do carefully review evidence submitted during the appeal process. If you’d like to share further details, please contact our team via our live chatbot assistance on the website.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Boho crown -Doncaster

I've visited a shop which has their parking operated by this shameless company. The carpark has no readable warning and the shop has not time schedule neighter ( clearly together they hunting this fines).
I've parked and went to the next shop to find out the schedule, and guess what I've got fined. After appeal the europarking staff shamelessly lied about the parking, saying is just for the shop owners. I've checked and take photos about their lies.
SHAME ON YOU LIARS!!! hope that £60 will make you healthy.
FYI you take this money from a 1 person working family.

P.S. As first action on this my review, EPS reported my review for hate, defaming and inadecvate content, their request was rejected by TP, and what EPS did? Replied with a automated answer, requesting to contact their direct line chatbot which is not working :)))
SHAMELESSS !!!

30 agosto 2025
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Risposta di Euro Parking Services

Dear Fodor,
We’re sorry to hear about your experience. Parking charges are issued in line with the terms and conditions displayed on-site, but if you believe there has been a mistake, please reach out to us via our live chatbot so our team can review your case in more detail.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Don’t be taken in by their response to these reviews.

Further to my review below, I received a fine when the EPS car reg login system wasn’t working at my unmanned gym. There was no other way to register my car. Despite trying four times. I took a video, which the gym passed on to EPS, showing the system had crashed. I was told my fine was cancelled (I have this in writing from the gym). However, EPS are still chasing. I’ve phoned them, emailed them all my evidence and, as requested in their response below, spoken online via the web chat. Whilst they encourage people to contact them via the web chat, all you receive in response is direction to send everything in writing via the post. How can I send my video of the system not working via the post - an email is in writing and included my evidence and email chain from the gym. It seems to me this company is a scam, charging people fines that shouldn’t have been issued and then making it incredibly arduous to appeal in the hope that people will give up and just pay. Beware, EPS’s responses here to contact them via their web page is a waste of time and just more reason to make the process of cancelling undue fines as difficult as possible.

16 settembre 2025
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Risposta di Euro Parking Services

Dear Phillip,
We’re very sorry to hear about the frustration you’ve experienced. Please note that parking charges are only enforced in line with the site’s terms and conditions. Since you’ve already mentioned having supporting evidence, we kindly ask you to provide it directly to our team through post so that it can be formally reviewed.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Unfair and awful to deal with!

Like many others I cannot stress enough how disgusting this company and the service they offer is. Yes I made an error in inputting my reg number but I paid for 24 hours of parking and was only there for 5 yet they have refused my appeal.
They are unhelpful and to be honest quite rude to deal with and do not provide much clarity when asking for clarification and reasoning, they just stick to the script! I 100% agree with another review in that I paid to park, enough said!
In response to EPS reply. I tried this and emailed supporting evidence proving I'd paid to park for 24 hours but it made absolutely no difference.

11 settembre 2025
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Risposta di Euro Parking Services

Dear Tina,
We’re sorry to hear this has caused you stress. If you believe the charge was issued in error and have supporting evidence, please contact us via our live chatbot so our team can review the matter in detail.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Rob you these will

Rob you these will! Pulled over as my son was choking in a friends car, got out to check on him was there 2 mins and got a fine for it! Appealed and they couldn’t care less so basically my child isn’t important enough to pull over immediately to check on. Also to add there was no risk to other drivers!

30 luglio 2025
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Risposta di Euro Parking Services

Dear Louise,
We’re very sorry to hear about your experience. We understand your situation, though parking charges are issued in line with the terms and conditions on-site. Please contact us via our live chatbot support so our team can review your case in more detail.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

0 star rating

0 star rating. I parked my car in Eastside car park in Birmingham on 22/8/25 at 17:13. I paid for all day ticket & displayed on car. I went Bullring did shopping was back within 3 hours and left. Received PCN. THIS Company sent me a PCN for not parking in the lines of bay. BUT all photos of my car they sent provided online showed my car was clearly within the lines of bay. I appealed with proof they denied appeal. I Appealed again as the time was inaccurate they stated I parked at 6.24pm until 6.30pm. When I was in Bullring and parked at 5.13pm and had paid all day ticket. I Provided the proof photos they took of car showing my car within bay. And I added photo of parking ticket and receipt from Bullring showing time they alleged I parked I was already in shop. THEY rejected Appeal. I'm have appealed to the IAS independent appeals services now and waiting response. Euro parking services have even flagged my review to be taken down as they know they are wrong and the fine should of been cancelled by now. AVOID ALL euro parking services car parks in Birmingham.

22 agosto 2025
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Risposta di Euro Parking Services

Dear Salena,
Parking charges are only issued after careful consideration of the evidence available and in line with the terms and conditions displayed on-site. If you believe your case has not been reviewed correctly, we encourage you to contact us via our live chatbot support with any supporting document. Our goal is always to resolve cases fairly and transparently.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Scammers!

This company are scammers. I never received any initial letters from them regarding a parking fine in a petrol station. Instead I received a ‘final demand before court action’ letter through the post. Letter was dated 19th August, I received it in the post on the 1st September. One day before the 14 day period that I have to pay an increased amount of £160. Giving me no time to do anything about it before they take court action. Tried to appeal online but it wouldn’t let me. Contact number is useless. Absolute scammers. I truly believe they don’t send out the original letters and wait over a month to send you a final demand letter with an increased amount so they can rob you of your hard earned money!

1 agosto 2025
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Risposta di Euro Parking Services

Dear Adam,
We're sorry to hear about your experience. If you believe there's an error in your parking charge notice or would like us to look into this matter further, please reach out to us. via our live chatbot assistance on our website.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

I added a review a few months regarding…

I added a review a few months regarding a fine I received from Euro Parking Services. I have just received an email indicating that a claim of defamatory content in my initial review has been rejected. Cannot believe that this company had the nerve to claim I had used defamatory content. Just confirms my initial view of Euro Parking Services. Most of the reviews appear very similar to my experience and as for the response regarding using the chat box or going via their website, well, no words required really! Shame there appears to be no overriding authority who can monitor this company.

29 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero I would !!

If I could give zero I would !!!
I had to pull off the road as my car went to limp mode with my engine management light on . I parked by the side of a road for 3 minutes while I checked my car was ok to continue I wasn’t in a car park just the side of the road and I received a fine . I appealed sent evidence of me attending a garage who looked at my car and my appeal was turned down!!! Now they want £100 absolutely disgusting!!!
I’ve read all of the reviews and not one person who appealed actually won the case . This clearly shows that this company doesn’t care for your reason they just want your money and make it very clear with the threats they make what they will do if you don’t pay !!!
They are no better than thieves!!

26 agosto 2025
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Risposta di Euro Parking Services

Dear Paul,
We’re sorry to hear about your experience. Our appeals process follows industry regulations, and each case is carefully reviewed. For further assistance, please reach out to us directly through our live chat support on our website so our team can look into this matter for you.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

My son was a newly qualified driver…

My son was a newly qualified driver when his car broke down so pulled off the road to call his dad for help , he was parked for 8 minutes and got a ticket a few days later . We appealed but got no response from euro parking services ltd so it went from £60 to £100 then to £160 which we didn’t pay . After another email sent from ourselves euro parking services Ltd responded by sending a email stating the they have cancelled the ticket and no further action . Two more months later we receive a letter from empira demanding £160 stating that euro parking services Ltd has passed our details onto a debt recovery firm , I’ve emailed them and it seems that they are just as corrupt as euro parking services . I’m going to let them take me to court and laugh when the judge reads all the evidence I’ve got

20 agosto 2025
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Risposta di Euro Parking Services

Dear Darren,
We’re sorry to hear about your experience. We kindly ask you to share the details with our support team via our live chatbot so we can recheck this matter for you. We are committed to resolving all cases fairly, in line with industry standards.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

If I could give zero stars i'd give…

If I could give zero stars i'd give that. I parked for 15 minutes on a car park which I had previously thought was the only area that offered free parking in the jewellery quarter. As it turns out, these 'euro parking' fascists just so happen to charge you £60 for not seeing 'clear signage in and around the site'. I cannot stress how aberrantly tiny said 'clear signage' is. These scamming low lives have successfully robbed a large portion of my wages, whilst stating that the sixty pounds they take off you is the 'reduced amount'.

12 agosto 2025
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Risposta di Euro Parking Services

Dear Lou,
We’re sorry to hear about your experience. If you’d like us to review your case, please use our live chatbot with any supporting evidence. We’re committed to resolving all matters fairly and in line with industry regulations.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

If I could give this company less than…

If I could give this company less than one star I would. I simply pulled over to take a photo of a fault code on my car screen and got £60 fine for four minutes of stopping.
My appeal has been rejected, which I’m severely disgruntled by as it states that I was in a carpark when I was in fact on a road in an industrial estate. There is no real way to get in contact with this company. I am severely severely upset.
This is causing me a great deal of stress

12 agosto 2025
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Risposta di Euro Parking Services

Dear Anna,
We are sorry to hear about your experience and understand how upsetting this must be. If you believe the location stated in your charge is inaccurate, please contact us via our live chatbot with any supporting evidence so we can review your case.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Appeal rejected even though I paid

Appeal rejected even though I've submitted my proof of payment for parking, why because I had a new car that week, a row with my husband and I'm menopausal and put half my new reg in and half my old one!!! Shocking your still trying to make me pay due to a small admin error my side. I paid to park end of. Robbing company!!

13 luglio 2025
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Risposta di Euro Parking Services

Dear Anna,
We are sorry to hear about your experience and understand your situation. While charges are issued in accordance with the terms and conditions displayed on-site, we carefully review all appeals and consider any evidence provided.
We are committed to treating all motorists fairly and consistently.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

I have just been charged £60 for…

I have just been charged £60 for overstaying by 8 minutes in their Swindon Morrisons Car Park. The only reason it happened is that they had just increased the charges so that the £2.50 I paid only covered 1 hour rather than 2 hours. As a very regular user of the car park I didn’t check the charges notice as I used the car park several times a week and the change was not clearly advertised so that it could easily be seen. Just a scam to allow fines of innocent motorists I presume. I tried to talk to Euro Parking but there seems to be no telephone access to a complaints department. I paid the £60 and resolved never to use Euro Parking facilities again. This will cost them at least £9 per week on average at the new £3 rate so they will soon be making a loss on charges to me. I will be walking into town in future which is better for my health.

24 luglio 2025
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Risposta di Euro Parking Services

Dear Jim,
We’re sorry to hear about your experience and understand your frustration regarding the parking charge notice. Any updates to parking charges are displayed on-site.
Our live chatbot is available on our website to assist with any queries or concerns. If you believe your case wasn’t fairly handled, we welcome you to get in touch with us again.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

This company is unbelievable so they…

This company is unbelievable so they gave a parking fine for a type 1 diabetic who parked for seconds to rectify his levels. The case was appealed and no respnse received despite constant follows ups. Eventually receive a further fine now of £100 and they say because they emailed a respnse and the email didn’t bounce back their end we are liable. To prevent further increase I paid the fine they then said I am unable to appeal it due to accepting responsibility by making the payment. Something. Has to be done bye the government for these companies

Asking us to contact you via Your chat Botis so pointless, every email and message ever sent is responded with a generic response and no one listens to a single word you write, my advice is if your appealing don’t bother, as you just lose the option to pay 60.00 as they don’t respond and then say they have. Awful awful company
So it gets worse your response to my review is to contact via chat and I was told once again I have accepted the fine so accept liability absolutely disgusting company I so hope the government take charge of both your company and others who operate in these completely disgusting terms of behaviour

3 agosto 2025
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Risposta di Euro Parking Services

Dear Lisa,
We’re very sorry to hear about your experience and understand how upsetting this must have been. If you have further evidence or feel your case was not fairly handled, we encourage you to contact us again via our live chatbot. Our goal is to ensure every case is reviewed fairly and thoroughly.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

❌Terrible customer service and support ❌

I received a fine letter for parking that wasn’t me and I appeal it but they didn’t accept without any reason only they answered “ the Parking Charge was issued correctly for the following reason(s) “

I contacted them from their website but they didn’t answer.

I contacted them from Support Team on their website with the message centre on the right of their website but after sending my information they disconnected and didn’t answer

It’s one of the terrible customer service and website. Only they think about taking money 😐😐😐
No answer no email or phone contact number on their website

❗️answered that invited me to get in touch but HOW??? 3 times I filled email contact but nothing answered, 5 times I contacted via message from website but between conversation you will go away even I tried to send my documents but it not works ❗️give me one email address here if you are right.

29 luglio 2025
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Risposta di Euro Parking Services

Hi there,
We acknowledge your frustration and are sorry to hear about your experience. If you believe there's an error with your parking charge notice and have evidence to claim, we invite you to get in touch with us through the live chatbot on our website.
Warm regards,
Euro Parking Services

Valutata 1 stelle su 5

Update on a PCN

Further to a previous review of this despicable company I have recently found out that the site in which I received a PCN for did not actually have planning permission to erect the ANPR camera, clearly this company and their clients have no regard for the law and are quite happy to obtain fines unlawfully - Out of principle I am taking advice from a planning solicitor, this new information, is to me, a declaration of war. They cannot keep getting away with it.

27 settembre 2024
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Valutata 1 stelle su 5

I recieved a parking charge

I recieved a parking charge. So I decided to contact the resturant directly to cancel however they didn’t. I was a customer there and they didn’t after telling me theyd cancel it 5 or 6 times. Now I’ve received a £160 fine or threatened to be taken to court. I’ve done nothing wrong. I’ve lost my job recently and am very stressed. This is a joke. I have all the proof.

27 luglio 2025
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Risposta di Euro Parking Services

Hi there,
We're really sorry to hear about your situation and understand how stressful this must be. If you have supporting evidence, we encourage you to contact us again via our live chatbot so we can review your case further.
Warm regards,
Euro Parking Services

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