euroloo - TBG Recensioni 40

TrustScore 3.5 su 5

3,6

Capel Courtyard, Sychem Lane, TN12 6TT Tonbridge, Kent, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Helpful sales team, and helpful customer services team that responded to my emails very quickly. Delivery driver was equally helpful. The portaloo is what it says on the tin, expect they're all much o... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Received a text message every day for last three days saying they would be collecting the toilet the next day. Now received another text saying Monday now. That’s ten days since the toilet was o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Craig supplied my company with an exceptional service it's a pity this never happened prior to this but he has restored the faith back into me. I would highly recommend him he is an asset to your co... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dwayne Hughes came to service our portaloo, so friendly and really efficient, if we could specifically ask for him every time, we would! Toilet looks like new.

L'azienda ha risposto


Dettagli dell'azienda

  1. Fornitore di bagni chimici
  2. Impresa di costruzioni
  3. Noleggio impianti e macchinari
  4. Fornitore di cemento premiscelato
  5. Servizio di noleggio impalcature
  6. Servizio per fosse biologiche

Scritti dall'azienda

Nationwide Sustainable Toilet & Welfare Hire 🚾 with Next Day Delivery 🚚 | call or click 0800 6122515 | Oh, and We Empty Septic Tanks Too 💩 !!

Sustainable. Toilets. Welfare.

Scritti dall'azienda

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Informazioni di contatto

  • Capel Courtyard, Sychem Lane, TN12 6TT, Tonbridge, Kent, Regno Unito

  • 0800 6122515

3,6

Nella media

TrustScore 3.5 su 5

40 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Craig

Craig
Came at a good time was quick as very friendly

28 giugno 2024
Non scritta su invito
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Risposta di euroloo - TBG

Thank you George for the great review!

Valutata 5 stelle su 5

Florin Bal EuroLoo

Florin Bal
Excellent service and delivery 😃

24 giugno 2024
Non scritta su invito
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Risposta di euroloo - TBG

Thanks Rob for the 5 star feedback on your experience with Florin!

Valutata 1 stelle su 5

Awful

Awful. Booked an event toilet for the weekend and they never showed up. No call, absolutely nothing. The toilet was for an elderly relative to use as I don’t have a downstairs toilet. Very much let down and was offered the explanation of a computer glitch when I called Monday morning to discuss this. Very poor customer service, very let down. Extremely angry at the organisation and would recommend taking your business elsewhere.

27 novembre 2023
Non scritta su invito
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Risposta di euroloo - TBG

Sorry for your experience with us, we tried to get this resolved as soon as possible due to the time sensitive situation we can only apologies we was unable to resolve this. We have processed your full refund, which you will see in your account in 3-5 days. The manager has tried to contact you to explain and has left a voicemail. I hope this doesn't stop you from using us in the future. Kind regards, euroloo.

Valutata 3 stelle su 5

Unhappy builders with unclean loos!

Whilst delivery was very quick we had difficulty with the cleaning of the toilet and also did not realize that cleaning does not include the actual toilet cubicle. Over Easter, our cleaning was missed and the excuse given that it was Bank Holiday - sorry does not cut it - we are still working. A £15 credit was put against the account - wow! The customer's trees have leaves that are dying in a telling horizontal row leading to the toilets - although I am reliably informed that they use no chemicals that can do this!? However, the customer observed the liquid on the pipe dragged against the trees the next time the toilets were emptied. I spoke with the operative and asked about the internal cleaning but he says they do not do this....what is the point. So we have overflowing toilets, damaged trees and dirty cubicles - that's a great review!

2 maggio 2022
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Risposta di euroloo - TBG

Hi Louise,

Thank you for your review. Having looked into this i can see we have had some trouble with gaining access to carry out the weekly servicing. The Driver Photos show the front gate locked with a coded padlock. If you could please give our customer service team a call on 01245 475 700 and provide us the lock passcode we will be able to gain access and continue servicing weekly for you

In regards to the servicing, this is a complimentary service and includes the emptying of the tank, replenishment of water and disinfectant as well as replenishing toilet rolls and hand sanitizer, finishing with a disinfectant wipe down of the toilet itself. Unfortunately collecting the litter etc from inside the hired toilet is the responsibility of the persons who hire the toilet.

In Regards to the trees, i believe you have spoken with one of my collegues regarding this and we can confirm the toilet fumes would not cause damage to the trees. The disinfectant itself is not carried in our pipes only fresh water. The disinfectant is carried into the cubicle by hand with one of our drivers in a secure bottle

Please feel free to contact our customer service team should you wish to discuss this further

euroloo

Valutata 5 stelle su 5

I have always found Euroloo to give a…

I have always found Euroloo to give a quick courtiers service. The call before hand to let us know when they are arriving is very helpful and the work is carried out efficiently.

17 aprile 2022
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Risposta di euroloo - TBG

Hi Steve,

Thank you for the great review! we really appreciate your feedback. We look forward to continuing working with you

euroloo

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service on the phone. Excellent delivery. All so far super easy and lovely to speak to.

18 gennaio 2022
Logo di euroloo - TBG

Risposta di euroloo - TBG

Hi Jo,

Thank you for the amazing 5* review and feedback, we are delighted to hear of your positive experiences throughout your hire

euroloo

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