1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute cre... Leggi di più
Sede
Cambia sedeUnit 11, Parkhouse Industrial Estate West, ST5 7EF Stoke, West Midlands & North Wales, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Used this place a few times now. Good on price on what I needed, low threshold for free delivery and Paul and Aiden couldn't be more helpful.
I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery. Even though Stoke is the closest stockist, it is not cl... Leggi di più
L'azienda ha risposto
Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all... Leggi di più
Dettagli dell'azienda
- Fornitore di materiali edili
- Fornitore di fabbricati da giardino
- Negozio di articoli per il rinnovamento della casa
- Fornitore di finestre in PVC
- Negozio di forniture per tetti e coperture
- Fornitore di finestre
Informazioni su Eurocell plc - Stoke
Scritti dall'azienda
Eurocell plc is the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline systems, offering the widest product range of any single brand.
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WINDOWS
Informazioni di contatto
Unit 11, Parkhouse Industrial Estate West, ST5 7EF, Stoke, West Midlands & North Wales, Regno Unito
- 01782 566695
4,6
Eccellente
41 recensioni
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fence-sational
Used this place a few times now. Good on price on what I needed, low threshold for free delivery and Paul and Aiden couldn't be more helpful.
19 marzo 2026
Non scritta su invito
Great service reasonable price
Really helpful good communication and delivered on time it’s a reasonable price
22 febbraio 2026
1st time ordering from this company and…
1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute credit to his company. He went above and beyond to help me out. Will definitely be ordering from them again.
13 febbraio 2026
Non scritta su invito
Ordered Sunday morning
Ordered Sunday morning, delivery made next morning. Excellent service.
Thank you
14 dicembre 2025
Excellent service and knowledge from…
Excellent service and knowledge from counter staff Paul and Aiden can highly recommend
27 novembre 2025
Non scritta su invito
Great customer service from the whole team
Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all at an excellent price. Would highly recommend.
8 ottobre 2025
Non scritta su invito
Aiden Charters Lovett is an absolute STAR 🌟
From the moment I made contact with the branch in Stoke on Trent (ST5), the whole team from Luke, Paul, Paul and Aiden were extremely helpful. A special mention has to go to Aidan Charters Lovett at this branch who went above and beyond to help me out. Left quite distressed with a badly fitting, gap filled front door and side panels by a shoddy tradesman - Aiden could not have done anymore for me. From advising on the type and length of trims required to finish the job to putting me in contact with someone who could actually complete the job off for me, he was an absolute Godsend from start to finish! I am sooo grateful to him for all his help and advice and hope the company realises what a credit he is to them! He certainly went above and beyond and deserves recognition for his customer service skills!
The only negative about the company Eurocell is that you can’t take card payments over the phone!!
1 novembre 2025
Non scritta su invito
always good service top quality products
13 agosto 2025
Great Team
Helpful guys, call a spade a spade and have patience when describing an accurate picture of the products and accessories you need to complete your required job.
1 agosto 2025
Non scritta su invito
Fast and pleasant service
30 giugno 2025
Click & Collect service good
Click & Collect service good. The two guys were friendly and helpful and rolled up the 15m architrave I was collecting so it would go in my car.
6 aprile 2025
Very friendly and helpful staff
Very friendly and helpful staff. Great product and price. Highly recommended.
24 marzo 2025
Some of the most helpful staff I have…
Some of the most helpful staff I have ever encounterd
25 gennaio 2025
Non scritta su invito
Frustrated
Still waiting for window boards for 5 weeks after ordering them, had to message them for a update & not heard from them in over 2 weeks. Why let you order them if they are not in stock!
11 novembre 2024
Risposta di Eurocell plc - Stoke
Hi, Sorry to hear that you have not received your order yet. We will investigate this further, One of the Team will be in touch. Many thanks, Response Team
Excellent products and service - great price
Ordered online but not longer after ordering I was contacted by phone from my nearest branch (Stoke) and given an estimated delivery date. On the delivery day I was phoned again and told when to expect the driver. Super service even though the driver was a Port Vale supporter! COYP!
11 dicembre 2024
Poor communication regarding delivery.
Ordered fence panels via website and received order acknowledgement, then heard nothing about delivery for a week.
Chased supplier at 7 days then chased again after 12 days.
Panels arrived without any prior notice of delivery on day 13.
Communication from local depot (Stoke) very poor.
25 ottobre 2024
Risposta di Eurocell plc - Stoke
Hi, Thank you for your feedback. I'm Sorry to hear about the experience you received, We will pass this across to the Sales Team to investigate further. Many thanks, Response Team
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