Euphoriaspa Recensioni 

97
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Elena was so lovely and the girls working on massages on the 22/9/26 were lovely too, we were well looked after and would definitely recommend!!

Valutata 2 stelle su 5

The spa seems to be poorly managed. It was definitely overbooked when we went, there was no room in the jacuzzi and we ended up having to leave early. The spa is a lot smaller than expected. The sauna... Leggi di più

Valutata 5 stelle su 5

I treated myself to a spa day at Euphoria Spa this July, postponed from August 2025. I felt so well looked after by Omar and Eliana who I assume are managers and Olga, who was my massage therapist. My... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We came for our anniversary and booked the hammam and massage package – it was such a lovely experience. The whole place feels really clean, calm, and smells beautiful. The hammam was so relaxing... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(97)

84 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Enjoyable spa experience

Enjoyable spa experience with the masseuse Olga, she was the best and lovely. Olga helped release the tension and knots in my back during my massage. She ensured that I was relaxed and comfortable throughout and catered to my request of a firm to deep pressure during my mixed (Swedish and deep tissue) massage. Left the spa feeling light and blissful.
Staff at the reception and around the spa were also friendly and helpful

16 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your wonderful review! We're delighted to hear Olga helped you feel relaxed and relieved the tension in your back. Your kind words about our reception team and staff are truly appreciated. We look forward to welcoming you back for another blissful spa experience!

Valutata 5 stelle su 5

My massage therapist

My massage therapist, Olga, was amazing. She gave me the best massage i’ve ever had. She was very patient, friendly and professional. She made me feel very comfortable and I was thoroughly taken care of. I will definitely back for another treatment and will request Olga.
I had afternoon and that was very nice too.

16 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your lovely feedback. Olga will be so pleased to hear how much you enjoyed your treatment and that she made you feel comfortable throughout. We're also glad you enjoyed the afternoon tea, and we can't wait to welcome you back for another relaxing visit.

Valutata 5 stelle su 5

I had a wonderful experience today at…

I had a wonderful experience today at Euphoria Spa. The atmosphere was relaxing, clean, and welcoming from the moment I arrived.
A special thank you to Mrs. Olga for the amazing massage. She was highly professional, attentive, and made sure I was comfortable throughout the entire session. Her technique was excellent, helping to relieve tension and leaving me feeling completely relaxed and refreshed. I will definitely be returning!

16 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your kind review. We're delighted you had such a relaxing experience from the moment you arrived. Olga will be thrilled to hear your feedback, and we're so pleased she helped you leave feeling refreshed. We look forward to welcoming you back again soon!

Valutata 5 stelle su 5

Lovely Spa Experience

Olga & Shri were so sweet, gentle and lovely. We had a great experience, the receptionist was welcoming, it was clean and had good amenities. We would definitely come back here!! :)

16 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your lovely review! We're so pleased Olga and Shri made your visit such a great experience. It's wonderful to hear you enjoyed the warm welcome, our facilities, and your time with us. We can't wait to welcome you back!

Valutata 5 stelle su 5

Best experience

Very welcoming staff members.The facilities were clean and well maintained.The massage was beyond amazing.Will definitely come back.

12 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your kind words! We're delighted you enjoyed the warm welcome, our facilities, and your massage. We look forward to seeing you again soon!

Valutata 5 stelle su 5

My experience at Euphoria was fabulous

My experience at Euphoria was fabulous. Sri, Elena and Ajeela were simply amazing!

11 giugno 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your wonderful review! We're so pleased you had a fabulous experience. We'll be sure to pass your kind words on to Sri, Elena, and Ajeela—they'll be delighted to hear them. We hope to welcome you back again soon!

Valutata 5 stelle su 5

I had a lovely chilled relaxing time at…

I had a lovely chilled relaxing time at Euphoria, the sauna, jacuzzi was nice a stress relieving but the massage by Fiaza (hope I spelt her name right) was the ultimate relaxation, I literally felt the tension and stress leave my body during, after and even up to 2 days after my massage, would definitely recommend her and will definitely be booking again, thank you.

25 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your lovely review! We're so pleased you had such a relaxing visit and that Faiza's massage left you feeling refreshed long after your treatment. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.

Valutata 5 stelle su 5

The Spa is beautiful

The Spa is beautiful, a little smaller then I expected, as I expected there to be a swimming pool, but the jacuzzi was nice regardless. The massage was exactly what I needed in the zen room, the package was worth it with the afternoon tea, and as it was just for myself, I couldn't eat it all, but 100% worth it. It was luxurious, and I will definately be back, and would definately recommend.

22 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your wonderful review! We're delighted you enjoyed your relaxing spa day, especially the massage and afternoon tea. It's great to hear you found the experience luxurious, and we truly appreciate your recommendation. We look forward to welcoming you back soon!

Valutata 5 stelle su 5

This was a great experience i enjoyed…

This was a great experience i enjoyed the message and spa facilities. Would definitely recommend

15 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your kind review! We're so pleased you enjoyed both your massage and our spa facilities. We really appreciate your recommendation and look forward to welcoming you back soon.

Valutata 1 stelle su 5

Disappointing

Unfortunately, several of the facilities included in the experience were either not functioning properly or were not adequately maintained, which significantly impacted what was supposed to be a relaxing visit.

Firstly, the salt room was not functioning during our session. We also overheard other guests making the same complaint, which suggests this may have been an ongoing issue.

In addition, the hammam room was not working when we attempted to use it. We initially informed a member of staff at reception, who came over and advised us to sit inside for a couple of minutes as it should start working shortly. After waiting approximately five minutes with no change, we approached another member of staff, who then informed us that the hammam had not actually been switched on. By the time it eventually reached an appropriate temperature, around ten minutes of our allocated one-hour spa session had already been wasted.

We were also disappointed to find that the water bucket in the sauna room had not been topped up, and we had to refill this ourselves. This added to the overall feeling that the facilities were not being properly monitored or maintained by staff.

Throughout the visit, there appeared to be a lack of attentiveness from staff members, who often seemed rushed whenever we approached them for assistance. Rather than feeling relaxed, much of our limited spa time was spent waiting for facilities to become operational or addressing issues that should have already been managed by staff.

8 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Having investigated the concerns raised, we can confirm that the hammam and salt room were operating as intended. Both facilities are programmed to cycle on and off automatically for safety and temperature regulation, so brief pauses are a normal part of their operation. We appreciate your comments regarding your experience and will continue to review how we communicate this to guests to avoid any confusion.

Valutata 1 stelle su 5

Very disappointing experience at…

Very disappointing experience at Euphoria Spa. Several of the spa facilities, including the steam room and salt room, were not working during our visit. My partner and I had to ask staff twice to check them, only to be told they had been switched off and needed turning back on. Staff seemed rushed and not particularly attentive throughout. We also overheard other customers complaining about rooms not working, so it clearly wasn’t just us. Even the hairdryer in the changing area didn’t work. Overall, not the relaxing experience we expected and definitely not worth the price.

8 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Having investigated the concerns raised, we can confirm that the hammam and salt room were operating as intended. Both facilities are programmed to cycle on and off automatically for safety and temperature regulation, so brief pauses are a normal part of their operation. We appreciate your comments regarding your experience and will continue to review how we communicate this to guests to avoid any confusion.

Valutata 5 stelle su 5

Euphoria Spa is the best!:))

My wife and I visited Euphoria Spa yesterday, and I have to say—it’s a wonderful place with a great atmosphere and a truly relaxing vibe. The customer service was fantastic from start to finish.
Ajeela welcomed us warmly at the reception, which immediately made us feel comfortable. At the beginning, a staff member guided us through everything in a very professional and friendly way, which was really helpful and well organised.
Later, we had a one-hour massage with Umer. He is an excellent massage therapist—dedicated, professional, and very attentive. He was both gentle and strong when needed, regularly checking the pressure level and bringing great positive energy to the session. I chose a deep tissue massage, and he really knew how to release tension and stiffness from my muscles.
The spa facilities are also fantastic and well equipped—there’s a large jacuzzi, great dry and wet saunas, a banya, and a salt room.
Today I feel refreshed, and all the tension is gone :)
Thank you to Euphoria Spa and the entire team for an excellent experience. I highly recommend this place, and we will definitely be coming back!

6 maggio 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for such a wonderful review! We're delighted you and your wife had such a relaxing experience and felt well looked after from the moment you arrived. Ajeela and Umer will be especially pleased to hear your kind words, and we're glad your deep tissue massage helped release the tension and left you feeling refreshed. We really appreciate your recommendation and look forward to welcoming you both back soon.

Valutata 5 stelle su 5

Excellent facilities

Excellent facilities. Great Massage very friendly staff

30 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you so much for your wonderful review. We are truly delighted to hear that you enjoyed our facilities, had a relaxing massage, and found our team to be friendly and welcoming.
Your kind words mean a great deal to all of us, and it was our pleasure to look after you. We sincerely appreciate you taking the time to share your experience, and we look forward to welcoming you back for another relaxing visit in the near future.
Thank you once again for choosing us!

Valutata 4 stelle su 5

Lovely place to relax

Lovely place to relax, aesthetically pleasing, staff were friendly and welcoming. I didn’t really understand a couple of the spa rooms, didn’t really do nothing tbh and that’s why I rated it a 4. The massage was wonderful, I need a sports massage and hit the right spots. My wife had a facial and she loved it, very relaxing, a nice couple of hours!

28 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you found our spa relaxing, enjoyed the atmosphere, and that our team made you feel welcome. It’s also wonderful to know that your sports massage targeted the areas you needed and that your wife had such a relaxing facial.
We really appreciate your feedback regarding the spa rooms. We always aim to provide a full explanation of each of our facilities upon arrival, including their purpose and the benefits they offer. We're sorry if this wasn't as clear as it could have been during your visit. Your comments are very valuable and help us ensure every guest gets the most from their spa experience.Thank you again for your lovely review.We hope to have the pleasure of welcoming you both back soon for another relaxing visit.

Valutata 1 stelle su 5

Awful customer service- we booked…

Awful customer service- we booked through a third party and then there was an issue with the booking saying hadnt gone through and we said we understood and tried to come up with a compromise they said they would honor it still but said we had come back in a hour but 10 mins after we left they called us to say they are no longer going to honor it and were going to charge us the full price again so disappointing

25 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Sergei was amazing totally recommend…

Sergei was amazing totally recommend after massage should how to use the banya and get the best out of my experience x 5 star

25 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your fantastic 5-star review! We’re so pleased to hear that Sergei made such a positive impression and that you would recommend your experience.
It’s great to know you also enjoyed learning how to use the banya after your massage to make the most of its unique health and relaxation benefits. We love helping our guests experience everything our spa has to offer.
We truly appreciate your kind words and look forward to welcoming you back for another memorable visit soon.

Valutata 5 stelle su 5

The physiotherapy session was honestly…

I got a visit to Euphoria Spa as a birthday gift and loved it. The place is spotless and smells amazing as soon as you walk in.The physiotherapy session was honestly the best l've ever had - really professional and made such a difference. I left feeling so much better. I would definitely visit the spa again♥️

2 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you for your lovely feedback! We're so pleased you had such a great experience and enjoyed the sauna facilities. Serg will be delighted to hear your kind words, and we really appreciate you taking the time to share your review. We look forward to welcoming you back soon.

Valutata 5 stelle su 5

I had the best time.

I recently went to Euphoria Spa and really lovely experience. The staff were professional and welcoming from the moment I arrived. The spa is very clean and well looked after, and the whole place has a calm, relaxing feel. Feels like a bit of a hidden gem in London.

The physiotherapy session was honestly the best I’ve ever had. The therapist was very professional and I could feel my body feeling better.

Would definitely go back.

2 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you so much for your beautiful review. Reading your kind words truly means a lot to our team.
We are delighted that you felt welcomed from the moment you arrived and that you enjoyed the peaceful atmosphere of our spa. It’s especially rewarding to hear that your physiotherapy session was the best you’ve ever had and that you left feeling the difference. Our therapists are passionate about providing the highest standard of care, so your feedback will mean a great deal to them.We truly appreciate you taking the time to share your experience and are already looking forward to welcoming you back for another relaxing and restorative visit.

Valutata 5 stelle su 5

We came for our anniversary and booked…

We came for our anniversary and booked the hammam and massage package – it was such a lovely experience. The whole place feels really clean, calm, and smells beautiful.

The hammam was so relaxing, and the massage after was perfect – just the right pressure and really professional. We both left feeling completely relaxed.

A really special way to spend our anniversary. Would definitely come back.

17 aprile 2026
Non scritta su invito
Logo di Euphoriaspa

Risposta di Euphoriaspa

Thank you so much for your lovely review.
We’re delighted to hear you enjoyed your anniversary visit and that both the hammam and massage experience helped you feel relaxed. It’s wonderful to know our team contributed to making your special day memorable.
We really appreciate your kind words and hope to welcome you back again soon.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più