Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Accurate representation of the mattress. Easy order placement, cost was very reasonable, and delivery was on time and came very quickly. Mattress was packaged well and simple to unpack and place. S... Leggi di più
I purchased the King Split Adjustable bed. I called customer support to explain that the bed was making a loud noise when using the massager and the mattress was going almost flat when you sit on the... Leggi di più
You had been so honest from the moment of purchase until the moment of shipment. You kept me posted all the way. Even ask me questions that matters me and makes me understand things. And I did. You... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ESHINE: Redefine Your Sleep Today. Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Informazioni di contatto
3311 S RAINBOW BLVD STE 105, LAS VEGAS, NV 89146, USA, 89146, NV, Stati Uniti
- support@eshinesleep.com
- eshinesleep.com
3,9
Molto buono
138 recensioni
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Ha risposto al 23% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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It came in two different shipments
It came in two different shipments. That was ok , I let the mattresses puff out to normal size while I waited for frame. Very easy to put together. Sleeps great. Nice and comfortable. No pressure points.
4 settembre 2025
BUYERS REMORSE
Build a better platform so the mattress don't slide out sideways when ising the mattress when you have a king size bed
29 agosto 2025
The shipping was quick
The shipping was quick , received our order fast. However there is no customer service . I called a few times , can’t leave a message. I haven’t received a phone call yet.
10 agosto 2025
Very good products
Very good products ,I bought for my husband, He love the adjustable bed very well ,all the functions are amazing. Worth the money.
9 agosto 2025
Excellent service
Speed of delivery, ease of setup, quick response to inquiries, quality of mattress.
4 agosto 2025
Easy ordering
Easy ordering, great price,had the only split queen bed. Only negative is customer service we sent an email requesting the delivery date with no response
20 luglio 2025
AWESOME ADJUSTABLE BED
Both pieces delivered a day apart.
Easy set up. Worked right out of the box. Comfortable mattress. No complaints.
20 luglio 2025
The shipping company damaged one bed…
The shipping company damaged one bed frame but eShine got a replacement shipped immediately which resulted in as pleasant an experience as possible. FedEx is the one I was not real happy with when I witnessed how the driver plopped the second package down on my porch with me standing there. Not sure how that one was not damaged but it was good. Very nice features and great to sleep on. Very happy!
26 giugno 2025
Delivery was great and setup we easy
11 luglio 2025
The order has not arrived
The order has not arrived. I do not know how it was shipped, and a tracking number was not provided.
6 luglio 2025
The product itself is 5 star
The product itself is 5 star. The mattress is very comfortable, controls work easily on remote, even better on the app. The motor is very quiet. Its so nice to put on a light before you enter the room with the app. The bed unit is quality plus. I wish the box the bed came in would indicate the side and direction you should open the box. By that I mean an arrow on the box would show you the direction of the foot of the bed. For now it does not. You might end up either turning the heavy unit over again or putting it back inside the box and then turning it again. You will need at least 2 people to put this together because of the weight. It was worth it.
26 giugno 2025
Comfortable adjustable beds
We received the beds & mattresses in a timely manner & find them to function well & comfortably.
28 maggio 2025
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