I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Leggi di più
L'azienda ha risposto
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Leggi di più
L'azienda ha risposto
Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Scritti dall'azienda
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Informazioni di contatto
L20, 111 Pacific Highway, 2060, North Sydney, Australia
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Eccellente
2310 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
ESET is the quiet achiever
ESET is the quiet achiever. It does what it does with no fanfare.
I've used it for years. I don't suffer outages, I don't suffer anything contentious, ESET takes care of it all.
ESET is the only security app that I need.
Keep up the good work ESET.
13 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate your long-term support! It's great to hear that our product quietly and effectively meets your security needs without disruptions. We're happy that you find our app all you need and we value your positive feedback.
Antivirus protection…
Eset has protected me for a few years now and I highly recommend using their services
12 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our services have been protecting you well for years. We appreciate you recommending Eset, and we thank you for your feedback.
I have never suffered any problems…
I have never suffered any problems since having ESET security software installed.
12 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our security software has provided you with a problem-free experience. Thank you for sharing your positive feedback with us!
Risposta di ESET Software Australia | Digital Security Solutions
We're glad you had a fast, easy experience. Thank you for your feedback; we appreciate it a lot.
Great customer support
I have been using eset virus protection for many years now and never had any problems. Their customer service is excellent with English speaking staff situated in Australia, this has been very helpful for me as I am not great with technology
11 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our virus protection has consistently met your needs over the years. It's great to know our Australian-based, English-speaking customer service team has been so helpful, especially with technical support. Thank you for your positive feedback.
No using it yet...
No using it yet...
Protection is needed on the Windows System and Partitions.
Protection is needed on the network and WiFi allowing apps in.
Protection is needed on the filing system.
Backup files on external memory devices need protection as the concept of building up the PC for use is denigrated by implying Windows and the Partitions are corrupt after the backup is obtained.
The method of stealing this way is deceit. And denying plausibility of economic efforts to consumer rites.
10 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate you bringing these protection concerns to our attention. We acknowledge your need for robust security across your system, network, file system, and external backups. Your feedback regarding the backup process is valuable, and we will review it thoroughly to improve our services.
Just keep up the good work
The update process is seamless and easy to follow
3 novembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that the update process was easy for you. Thank you for your positive feedback; it means a lot to us.
The software crippled my system
The software crippled my system, even after uninstalling, which took 3-4 days, the issues continued. Appears to have corrupted windows files in the hard drive, I would give this software 0 out of 5 stars if possible
4 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
ESet gives peace of mind
ESet was easy to install by an IT person. She explained the beneficial features of the software. It gives me peace of mind knowing the internet security is operating as expected.
25 luglio 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that the installation process was smooth and that the features provide you with peace of mind. We appreciate you sharing your positive experience!
We have never had any problems with…
We have never had any problems with ESET.
8 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had a consistently positive experience with our product. Thank you for your feedback.
I have been using ESET for about 20…
I have been using ESET for about 20 years with no problems or infections.
7 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our product for so long. Thank you for your continued trust and support!
I've been using ESET for years
I've been using ESET for years. It came up as one of the best at the time in comparison to others like McAfee. So I gave it go after lots of trojans, viruses etc and all my issue just stopped. The cost was great too. And I didn't cop heaps of ads after my purchase the way most companies do now. Thank you so much for giving trouble free, low cost and trustworthy security all these years. :)
6 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently provided you with reliable and affordable security over the years. It's great to know that it effectively addressed your previous issues with malware. Thank you for your long-term trust and positive feedback!
Great product
I have used Eset for many years. It works seamlessly in the background. Software is easy to use.
I am, however, very disappointed that the Password Manager will not continue at the end of my subscription next year.
3 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate that you've been a long-time user and find our software easy to use. We acknowledge your disappointment regarding the Password Manager's discontinuation at the end of your subscription. Thanks for your feedback.
Everything appears to be working great.
2 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that everything is working great for you. Thank you for your positive feedback; we appreciate it.
It’s peace of mind knowing things are…
It’s peace of mind knowing things are in control in the background
2 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our services provide you with assurance and confidence. Thank you for sharing your positive experience with us!
The software slowed my computerso much…
The software slowed my computer so much that I need to uninstall it
15 novembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
There's a friendly and helpful human at…
There's a friendly and helpful human at the end of the help line
15 ottobre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that you found our helpline helpful and friendly! Thank you for sharing your positive experience with us.
Seamlessly and don’t have to worry…
Seamlessly and don’t have to worry about it
29 novembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that everything is working well for you. Thank you for your positive feedback; we appreciate it.
GEEKS 2U ADVISED ME TO LEAVE TRENT AND…
GEEKS 2U ADVISED ME TO LEAVE TRENT AND CHANGE TO ESET. BEST THING I HAVE DONE THANK YOU SO MUCH
28 settembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our advice to switch to ESET worked out so well for you. Thank you for sharing your positive experience with us!
I had to call your technical team as…
I had to call your technical team as you didn't call me.
25 novembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
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