I have had great difficulty adding another computer & sorting it all out. I tried following the instructions, but will sort it out. I phoned & renewed my subscription over the phone which was very eas... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
For ease of setting up,the anti viral program is one to bank on! I had found that in the past, Eset was similar to VET, as it picked up anything with ease. I stopped using Eset when they had gotten... Leggi di più
L'azienda ha risposto
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Leggi di più
L'azienda ha risposto
Is there a way to make it easier to add mobile phones, I found it difficult specially scanning the qr code on the device. Otherwise very happy, trust your software
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Scritti dall'azienda
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Informazioni di contatto
L20, 111 Pacific Highway, 2060, North Sydney, Australia
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Eccellente
2310 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
POOR Possible ILLEGAL OPTIONS
As a RESEELLER for my Client .. I cannot Rollback to the original product Eset Home Security Essentials. I also cannot remove this subscription. As we have an alternative sub.
I can turn Auto-Renew OFF on this landing page.
However, if I subsequently login to my recent ESET HOME client account it shows Auto-Renew as "ON" and I also CANNOT turn it OFF from There !
24 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
i purchased aditional subscription for…
i purchased aditional subscription for a new computor and for my new phone . but have not been able to load either. when it comes up for renewal i will decline all thanks for nothing.
1 dicembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Product is great.
Product is great.
After installing my first version many years ago, I never had a problem with viruses, despite coming from many ways.
23 febbraio 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently protected you from viruses over the years. Thank you for sharing your positive experience with us!
I'm not up with all the jargon and…
I'm not up with all the jargon and latest info and find it difficult to decide what I should be using or not using. Have no idea about TrustPilot
14 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate your feedback and the time you took to share it. We recognize it can be challenging to stay informed with the latest information. We'll consider how we can make things clearer.
Easy to extend my membership
Easy to extend my membership. Been safe from any problems.
31 gennaio 2026
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that extending your membership was easy! We appreciate your feedback and are glad you feel secure.
I was put on to eset by friend that is…
I was put on to eset by friend that is right up with his tech, I’d used a few other protection programs before and ended up with all sorts of problems made the change to eset and I haven’t looked back and haven’t had a problem since making the change even when I’ve had little problems and needed to call the company they have given great advice and got ontop of the issues quickly and effectively it’s now 2026 and my computers have been hassle free since 2011
21 novembre 2025
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has provided you with hassle-free computer use since 2011! It's great to know that our support team has been helpful and effective in resolving any issues. Thank you for sharing your positive experience!
Installing ESET on my iMac M4 is… tortuous.
Installing ESET on my iMac M4 is tortuous.
Even now, I am not sure whether I am protected or not.
I wish there was some way to test whether ESET is working.
17 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're sorry the installation on your iMac M4 was difficult. We value your feedback and will review the process to improve it. There are resources available to verify protection.
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that the installation was smooth and that it works well for you. Thank you for your positive feedback!
I have had no problems
16 febbraio 2026
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate you taking the time to share your positive experience; we are so glad to hear it has been problem-free.
Works very well in the background.
Works very well in the background.
My only concern is checking timelines / schedules for updates and scans - I struggle to find where clear info is listed on what is currently setup.
16 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear it works well for you. We appreciate your feedback regarding the clarity of the update and scan schedules, and we'll work on making that information easier to find.
Very easy to use and trustworthy
15 febbraio 2026
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our service is easy to use and trustworthy for you. Thank you for your feedback!
Your virus check seems to work well!
15 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our virus check works well for you! Thank you for your positive feedback; we appreciate it.
Cannot downgrade or reduce number of…
Cannot downgrade or reduce number of subscriptions on line. Subscription renewals more expensive than buying new subscription from retail store.
14 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
This is an easy to navigate security…
This is an easy to navigate security programme which does the job it is designed to do, without any hassle.
31 dicembre 2025
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our security program is easy to use and functions effectively for you. Thank you for your positive feedback; we appreciate it!
One of the best
13 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate your feedback and we are so glad you had a great experience with us.
The peace of mind that all the family…
The peace of mind that all the family items are protected wherever we are. Its fairly simple instructions to add anything new very helpful.
3 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that our product gives you peace of mind, knowing your family items are protected wherever you are. We appreciate your feedback on the simple instructions!
The help and support
The help and support when I lost my account due to continuous hacking on the computer.
10 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that we could provide assistance when you lost your account due to the hacking. Thank you for sharing your positive experience!
Up until I brought a new computer it…
Up until I brought a new computer it worked well, I am sure you are still monitoring this one, but I cannot be sure.
I still get bombarded by other computer companies to buy their security systems in my mind if these companies have to resort to this, they must not be very good.
Time are tuff for everybody now
2 febbraio 2026
Risposta di ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We're sorry to hear about your experience after getting a new computer and the unwanted solicitations. We'll review your comments as we continually work to improve our services.
Great experience! Highly recommended.
Great, effective product; competitive pricing; good communication; ongoing regular updates. I've been a user for over ten years and have never even considered changing from ESET.
9 febbraio 2026
Non scritta su invito
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that you've had such a positive experience with our product for over ten years! We appreciate your feedback regarding our pricing, communication, and updates. Thanks for your long-term support!
Risposta di ESET Software Australia | Digital Security Solutions
We're happy to hear that you have had a positive experience with our product. Thank you for your feedback; we appreciate it.
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