Wonderful and quick customer service. I had contacted Lucy regarding a sizing question which was replied to very quickly. Received my jacket in one day so needless to say - I was very happy. Receive... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The service and assistance was top level. Lucy is not a pushy salesperson - will make recommendations which I have found to be "Spot On" all the while listening to what you would like to try on. I va... Leggi di più
Very happy with my Loobies Story Gigi Snood - Bone. Beautiful soft neutral colour that'll go with anything. I did have to ring and check on the order as I didn't receive any shipping or tracking inf... Leggi di più
L'azienda ha risposto
Communication was excellent and customer service was brilliant. I had reason to have a telephone conversation because I was buying on line and they cared that I was getting the right size garment. Th... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Lucy Lucas owner of Escape brings a fresh twist on classic apparel to women of Wanaka and around the world. The company that started 2003 outfits a new generation of women in clothes that walk the line between easy and refined. We are passionate about all our brands we stock and will give you the best possible, genuine, friendly service and style advice. Escape will create experiences that transform you and make your life better, we are 100% committed to making your look and feel the best you can possibly be for whatever the occasion. We source from all over the world the best brands to add to your wardrobe including Loobies Story, Paige, J Brand, Camilla, Equipment, Diesel, Jets, Seafolly, Trelise Cooper, Cooper, Coop,
Informazioni di contatto
68 Ardmore Street, 9305, Wanaka, Nuova Zelanda
- 03-443 8019
- info@escapeclothing.co.nz
- escapeclothing.co.nz
4,9
Eccellente
95 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Order reached me the next day
Order reached me the next day.
With a lovely note attached.
4 giugno 2025
Excellent customer service
Ordered an item online and received excellent service from the store staff. Highly recommend.
8 giugno 2025
Super fast confirmation of order
Super fast confirmation of order, tracking and arrival. Garment stunning, perfectly presented and wrapped.
12 maggio 2025
Unfortunately I had to return the…
Unfortunately I had to return the lovely Camilla dress as it was too long on me and I would have lost the beautiful border by shortening the length. On my call to Lucy explaining my reason for returning the dress she completely understood and on the day she received the dress back by courier a refund was in my bank.I wouldn’t hesitate to shop with Escape Boutique again, excellent service overall.
21 marzo 2025
Vry helpful staff on the phone
Very helpful staff on the phone. Then very prompt delivery especially before Christmas.
16 dicembre 2024
Lovely jersey and exceptional service.
22 luglio 2024
Tracking limited
Tracking limited. Camel train postage Little to no tracking info after plane landed. In australia
30 giugno 2024
Risposta di escapeclothing.co.nz
Wow thanks for your lovely review Kate!
Fast delivery, great service
Fast delivery, product exactly as described - great service
12 aprile 2024
Excellent service
Excellent service, got a phone call to let me know that the item i ordered was not available. Gave a detailed description of an alternative item, which sounded great, and when they arrived, which was very quickly, I was delighted with the replacement
19 febbraio 2024
Amazing delivery speed and nice…
Amazing delivery speed and nice handwritten note post purchase:)
26 dicembre 2023
I love Escape
I love Escape. Amazing variety and quality of clothing, and awesome staff! Thank you!
5 dicembre 2023
Great product
Great product, l love my new jacket!
Fast, efficient delivery with a lovely hand written note.
20 novembre 2023
Very helpful
Very helpful. The owner went in on the weekend and tried the dress on for me and sent me photos of the dress on so I could work out the sizing.
17 novembre 2023
Prompt delivery
Very quick service from online order to postal delivery, well done. Also I couldn't be happier with my purchase, it is beautiful. Thank you.
29 ottobre 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.