Epig Cleaning Products Limited Recensioni 284

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I don’t use anything other than EPIG products. I am more than happy with every one of the of the products and consumables they supply, if fact because of the swiftness of distribution and delivery the... Leggi di più

Valutata 5 stelle su 5

I have used various products over the years but nothing compares to Epig especially the paste!! That stuff is magic on tough marks. Customer service is very good they respond straight away. Won't use... Leggi di più

Valutata 5 stelle su 5

First time trying these products having used One of the competitors for six years Gavin is really helpful with his advice on how to use the product correctly, There is also a Facebook group to share... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was using another brand if cleaning product before this brand and was looking for a change as my previous chemicals were expensive an a bit lack luster. I have been amazed so far at the quality of t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di prodotti per la pulizia

Scritti dall'azienda

At Epig Cleaning Products we have created a small range of products, specifically for oven cleaning, and they really deliver. Moreover, without breaking the bank. Become faster and more cost efficient with our unique blends and chemistry, that cannot be beaten, or more importantly found anywhere else!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant as always .

Brilliant as always .

Always most helpful and supportive of enquiries. Makes it a real personal touch and feel to every single order!

4 luglio 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thanks, im glad you find the support helpful

Valutata 2 stelle su 5

Overpriced. Overrated

Expected big things given the price of the product, have to be honest I’m pretty disappointed.
First use today on a customers oven and took me 3 times as long than another product I was previously using.
Purchased this due to the high reviews and naively thought paying higher would achieve better results.
Left the first spray on for over an hour and used the product neat. Given the hype I expected to go back to the oven and simply wipe it down but it had barely touched the sides, had removed a thin layer of carbon from the surface but stubborn hardened grease was still rock solid.
The product then confirmed its uselessness when I applied it 3 times over a 2 hour period on the customers oven door. Didn’t even remove a layer of grease, still required heavy scrapping and the use of a different much cheaper product.
The only reason I haven’t given this one star and believe me I was close, is based on the fact that the delivery of the items I ordered was fast and the communication was very good.
Have no complaints with the people selling the product but honestly for the price I expected something a lot better.
For those reading the review I finished the oven clean with Deepio, which can be purchased in a powder form of 6kg at a much cheaper price than this product and actually did remove some of the hardened grease.
I’ve been cleaning ovens over 5 years now and I can honestly say this is the biggest disappointment I have had when trialing a new product.

Appreciate the response, another kudos to your customer service, believe me I want to be wrong about your product I am desperate to find a bio cleaner that successfully cuts through grease!
Other than leaving applied for longer than you’ve suggested which due to heat in the oven will have made absolutely no difference as it dissipated within seconds, I’m not sure what other guidelines I can follow as I’ve followed what is written on the website.
If using neat and the product is not shifting hardened grease then surely diluting is going to even worse.
Perhaps this was just an unusually bad burnt oven.
I will try this again during the week repeating the first steps and hopefully (genuinely hope so) eat my words!

Will update accordingly,

Thanks

31 maggio 2024
Non scritta su invito
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thanks for taking the time to leave your review, sorry you didnt get the results you were expecting, hopefully I can help. It would appear the usage guidance info wasn't followed, a 5ltr bottle of Epig product can make up to 50 trigger spray bottles when diluted and used correctly, making it a very cost effective product to use, dilution levels are marked on the labels and info given on the website. From reading the above, you sprayed and left the product to sit and dwell for an extended period of time, again this would be incorrect for its usage, more something that would be done with a highly caustic corrosive 8 level product, of which the Epig range is not (bio cleaners)

We note you haven't joined the Epig group on facebook from the invite included in your order? here you can gain advice quickly should it be required, from myself (Pro oven cleaner of 14 years experience) or many of our members, I would advise joining to aid getting the most from the product, alternatively there are many dedicated professional oven cleaners groups on facebook you could join which all work in a similar fashion, full of Epig customers who will happily help and explain where you may have gone wrong in the method or process used.

Thank you for the compliment on our customer service, especially the communication, something again we would have been more than happy to continue with you even while at the customers address if needed and given instruction/guidance on its use, a little confusing as to why this service hasn't been taken advantage of again before taking to leaving a review, it would have taken less time than writing the review itself.

Thanks for your update, please search for the group Pro Oven Cleaning Tips UK on facebook, this is the one with the most members and many Epig product customers who im sure will be happy to advise - bio oven cleaning isn't the same as caustic so may have to adjust the way you attack them a little.

Valutata 5 stelle su 5

Great company

Great company, easy to deal with. Amazing product. Fast service. 100% will be using going forward

2 maggio 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thanks David, look forward to hearing from you again

Valutata 5 stelle su 5

Great website

Great website, simple to order. Products are really good and speedy delivery

23 aprile 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thanks for taking the time to leave us a review

Valutata 5 stelle su 5

Five star service

Five star service, delivery and products.

22 aprile 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Always adding to the range, glad you enjoy our products

Valutata 5 stelle su 5

Epig Heavy Duty Bio Dip Tank Cleaner

I have used this product for cleaning my customers ovens for a while now and I find it very quick in releasing the burnt on carbon and grease. This solution is very easy to use and mixes economically which is a nice saving. I will be using this cleaning product for all my oven cleaning.

19 marzo 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Glad you are pleased and find our products better for you compared to watts you've used before

Valutata 5 stelle su 5

Great products from Epig

Great products from Epig, packed well and secure and efficient delivery too.

21 marzo 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thank you, glad you ordering has been hassle free

Valutata 5 stelle su 5

Smooth purchase

Smooth purchase, Fast delivery, and great product

14 marzo 2024
Logo di Epig Cleaning Products Limited

Risposta di Epig Cleaning Products Limited

Thankyou glad you are pleased

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più