What amazing service!! I had somehow lost my ticket information and was really panicking! Megan at Entertainers Tickets sorted it out straight away and sent me all the information again and was so so... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I received great customer service and prompt replies. My issues was sorted without question and in a friendly and very helpful manner. Couldn’t fault anything about the support I received.
An email arrived 48 hours prior to our event as advised at the time of booking, however the tickets weren’t attached. I emailed back to advise and within 5 minutes the tickets landed in my inbo... Leggi di più
L'azienda ha risposto
First class service Purchased Motown tickets in Jan - couldn’t find the confirmation email for next week’s show. Emailed past 7pm and received an email indicating that they will look into my quer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At entertainers.tickets, we’re all about helping you create brilliant memories through live entertainment. From West End-style productions and feel-good tribute shows to comedy, concerts and family favourites, we bring together thousands of live events from venues across the UK in one easy-to-use place. Whether it’s a night out with friends, a special celebration, or a last-minute plan, we make discovering and booking tickets simple, straightforward and stress-free. entertainers.tickets is powered by Entertainers, one of the UK’s leading live event promoters, with decades of experience producing and touring high-quality shows nationwide. That means you’re not just buying a ticket - you’re tapping into a team that truly understands live entertainment, audiences, and what makes a great night out. We exist to connect people with moments that matter - the songs you sing along to, the laughs you share, and the experiences you’ll still be talking about the next day.
Informazioni di contatto
4,8
Eccellente
122 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
High level customer service
Always answers any queries with a quick response and friendly staff. You can tell this company deliver a high level of customer service.
2 agosto 2026
Non scritta su invito
Excellent communication and extremely…
Excellent communication and extremely speedy and positive respond to my enquiry really appreciated
31 luglio 2026
Non scritta su invito
Happy to Help
I reached out to customer service after making a silly error in booking tickets. They were very quick to respond and rectify without question. I will certainly look to use them again for future bookings.
31 luglio 2026
Non scritta su invito
Excellent Customer Service
I received fantastic service today. Last night I discovered that I had accidentally purchased two sets of tickets for a show (I blame it on old age). I emailed the company, sent proof, and a refund was issued, no problem! I’m so grateful!
31 luglio 2026
Non scritta su invito
Lady i spoke to in customer services …
Lady i spoke to in customer services was very polite and helpful and solved my problem very quickly.
25 luglio 2026
Non scritta su invito
Great customer service ….
Megan was so helpful and issue was resolved very quickly .
19 luglio 2026
Non scritta su invito
Brilliant quick response to my quiry.
17 luglio 2026
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Request was resolved swiftly and pain…
Request was resolved swiftly and pain free
15 luglio 2026
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Risposta di Entertainers Tickets
Thank you for your kind review. We’re really pleased we could resolve everything quickly and make the process pain-free.
I did not remember when my tickets…
I did not remember when my tickets would be arrive to add to my wallet.
I sent an email
Got a reply not long after
Resolved!
No hassle
No complications
Great service 😍
14 luglio 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you, Jackie! We’re delighted we could get this resolved quickly and without any hassle. We really appreciate your lovely review.
Megan at Entetainers was so helpful and…
Megan at Entetainers was so helpful and resolved my query fast. I had all the information and more sent in a response email. I'm no longer panicking.
Thank you Megan.
12 luglio 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan was able to resolve your query quickly and put your mind at ease. We’ll be sure to pass your kind comments on to her.
Quickly answered call and polite
Quickly answered call and polite, clear help from Nielle. He was able to confirm my booking and resent my confirmation email again
Thank you
8 luglio 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your kind review! We’re pleased we could confirm your booking and resend your confirmation quickly. We’ll be sure to pass your lovely feedback on.
Megan responded so quickly and answered…
Megan responded so quickly and answered my query and nothing seemed too much trouble.
3 luglio 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your lovely review! We’re delighted Megan responded so quickly and was able to help. We’ll be sure to pass your kind feedback on to her.
DONT book ur tickets via this company
DONT book ur tickets via this company. Go direct to the venue site to buy tickets. They charge extortionate fees over and above ticket value with limited choice of seating.
3 luglio 2026
Non scritta su invito
Risposta di Entertainers Tickets
Sorry to hear you were disappointed.
Just to clarify, we never increase the face value of tickets – the ticket price itself is always exactly the same as purchasing directly from the venue. Like most ticket agents, Entertainers Tickets charges booking fees in line with industry standards. In some cases, venues also require us to collect a venue levy or similar charge on their behalf, which can slightly increase the total price.
In terms of seat availability, many venues allocate different seating areas to different ticket agents. Unless we're directly integrated with a venue's ticketing system, we can only sell the allocation we've been given. This is standard practice across the ticketing industry.
We're proud of the service we provide, reflected in our 4.7 Trustpilot rating, and we're always happy to help customers find the best available seats within the allocation we have.
Thanks for sharing your feedback.
Great customer service
I phoned and advised that I had not received a confirmation if tickets i brought
Elise the customer service person not only phoned me back after saying she may have to pass to her colleague the next day she confirmed that I had not brought the tickets as I thought but allowed me to buy the tickets there and then at which point I received a confirmation email
Excellent customer service
29 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your lovely review! We're so pleased Elise was able to help and get everything sorted for you. We'll be sure to pass on your kind words. Enjoy the show!
Had a query relating to a confirmation…
Had a query relating to a confirmation email for tickets I had bought. Megan replied quickly and resolved the issue in no time. Great service. Thank you.
27 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your kind review! We're delighted Megan was able to resolve your query quickly. We'll be sure to pass on your lovely feedback. Enjoy the show!
Incredibly quick and helpful response…
Incredibly quick and helpful response from Megan! Thank you!
27 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your lovely review, Lauren! We're so pleased Megan could help and provide a quick response. We'll be sure to pass on your kind words. Enjoy the show!
Quick response from Agent (Megan) and…
Quick response from Agent (Megan) and clarity given to question asked
18 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your kind review, Ann! We're delighted Megan was able to answer your question quickly and clearly. We'll be sure to share your feedback with her. Enjoy the show!
Lost my tickets emailed last night and…
Lost my tickets emailed last night and Megan responded extremely quickly this morning and resolved our problem great service
18 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your lovely review, Stephen! We're so pleased Megan was able to resolve the issue so quickly. We'll be sure to pass on your kind words. Enjoy the show!
Excellent customer care and service.
Easy to order and pick your seats. Quick confirmation.
Excellent customer care. I ordered an extra ticket by mistake. I contacted the company via email and received a reply within 24hrs. They very kindly appreciated my mistake, cancelled the seat and issued me a refund straight away.
12 giugno 2026
Non scritta su invito
Risposta di Entertainers Tickets
Thank you for your wonderful review, Lesley! We're so pleased to hear you found the booking process easy and that our team could quickly resolve your mistake. We really appreciate your kind words and hope you enjoy the show!
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