Energy Control Technologies, Inc. Recensioni 640

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very happy with their team's knowledge & service. There were some supply chain issues with a few of the sensors I needed quickly. EnergyControl called me to talk through alternative options. They were... Leggi di più

Valutata 5 stelle su 5

Website is easy to use, history tracking is great. I wish the company would offer shipping via USPS because UPS is way too expensive when shipping to Alaska. The company has lost several sales from m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Regarding EnergyControl: Excellent customer service. UPS mis-delivered my package and EC stepped in to investigate what happened. Issue was ultimately resolved. Much appreciation for them involvin... Leggi di più

Valutata 4 stelle su 5

I’m adding this update to my original review below; I’ve received the relays and though I haven’t tested them they appear to be damn fine. Thank you for the good customer service. Original This... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di valvole e attuatori
  2. Azienda di automazione
  3. Soluzioni e attrezzature energetiche
  4. Grossista di prodotti per il controllo del flusso

Scritti dall'azienda

Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications. We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved. WE CARE ABOUT AND VALUE OUR CUSTOMERS EnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application. Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.

EnergyControl.com

Scritti dall'azienda

Happy to be supplying the automation community.
An e-commerce company in the HVAC/R and Building Automation industry who strives to provide excellent customer service and product support from industry leading manufacturers.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

640 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

I literally just want to buy a sensor

I literally just want to buy a dam sensor and your making me sign up for some bull shet

29 gennaio 2024
Logo di Energy Control Technologies, Inc.

Risposta di Energy Control Technologies, Inc.

Hello Sir,
We are not sure what you were prompted to sign up for. Feel free to call us at (888) 739-8400 ext. 501 to provide details. If this is related to your purchase, very customer transaction requires a billing & shipping address to know where to ship your product and process payment. This doesn't require for you to sign up for anything, it's simply informaton that is needed to fulfill your order. I sincerely apologize if we handled this in a way that was inconvenient, and i appreciate the feedback since we consistently want to improve our customer experiences. Thank you.

Valutata 1 stelle su 5

Horrible Customer service

I emailed, waited one day with no response. I called and was told my inquiry on a ship date and tracking would be followed up on and I would be sent an email. It has been another 24 hours and I have not heard anything. I guess I will place another call

11 gennaio 2024
Logo di Energy Control Technologies, Inc.

Risposta di Energy Control Technologies, Inc.

Hello Carol,
I’m truly sorry for this inconvenience. We strive to follow up on every order status request at efficiently as possible. Please don’t hesitate to email customerservice@energycontrol.com to get a status update within 1 business day.
Thank you for your feedback as we continue to improve.
Sincerely,
The Energy Control Team

Valutata 1 stelle su 5

Spent 415 dollars for a e switch and…

Spent 415 dollars for a e switch and did not get the switch to hook it up. One would think for that cost it would have everything needed. Had to order the switch from you now spent another 45 bucks. very disappointing.

11 dicembre 2023
Logo di Energy Control Technologies, Inc.

Risposta di Energy Control Technologies, Inc.

Hello Joe,
I truly apologize for this inconvenience. The Pilla stations do not come with contact blocks because some require normally open and others closed. However, we should have followed up to confirm. Thank you for your feedback as it helps us to learn and improve our service in the future.

Valutata 1 stelle su 5

Too slow shipping

They take too many Days to ship !!!

23 novembre 2023
Logo di Energy Control Technologies, Inc.

Risposta di Energy Control Technologies, Inc.

Hello Roberto. We are truly sorry for the delay in your shipment. We work closely with a variety of manufacturers and some of them are still struggling with production and supply chain delays. We always try our best to turn every order around as quickly as possible. I hope you will reach back out again to our sales team - sales@energycontrol.com and give us an opportunity to find solutions that we can source quickly for you. We will also do our best to apply additional discounts to your orders. We take your feedback seriously as we continue to improve our processes and communication. Thank you.

Valutata 5 stelle su 5

Wet / Wet DP

Your description of th epart i needed was very acurite. and made making m selection easy. price was good, delievery time as excelent! online experiance was great!!!!

1 novembre 2023

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