Elvasma Recensioni 

Risposta di Elvasma

11 ore fa

Hi Amanda,

Thank you for sharing your feedback, and we sincerely apologize for the frustration and inconvenience caused by the delay with your order.
We understand how concerning it is to wait weeks for a package while following tracking updates, and we’re sorry we didn’t resolve this sooner.
We’ve issued a full refund for your order, so you will not be left out of pocket for the delayed delivery.

For clarity, some of our orders are fulfilled through international shipping partners, which can result in longer delivery times than standard domestic carriers.

If you need any further assistance, please contact us at support@elvasma.com, and our team will be happy to help.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

4 giorni fa

Hi Patricia, thank you for the honest feedback. We've been hearing this from some customers, and we're launching a larger B12 size option soon since the updated edition may not have been big enough for everyone 🙏

Risposta di Elvasma

10 ore fa

Hi Amy,

Thank you so much for your kind feedback! We’re glad to hear that you were pleased with our prompt response.
We truly appreciate you taking the time to share your experience with us.
Your support means a lot to our team, and we’re always here to assist whenever you need us.
Please feel free to reach out to us at support@elvasma.com if you ever need any further assistance.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

10 ore fa

Hi Karen,

Thank you for your thoughtful feedback, and we’re glad to hear you like the two-page summaries.
We’re sorry the smaller print was difficult to read and apologize for the unexpected charge and concern this caused.
We’ve canceled the subscription to ensure there are no further recurring charges.
We appreciate you bringing this to our attention, and we’d be happy to assist with the recent charge as well.

Please contact us at support@elvasma.com so we can review the details and help resolve this for you.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

10 ore fa

Hi there,

Thank you for sharing your feedback, and we sincerely apologize for the delay and frustration you experienced.
We’re sorry to hear that the product quality did not meet your expectations.
Regarding the subscription, we understand your concern and have canceled the subscription to prevent any further recurring charges.
We’ve also addressed the issue regarding your order and are happy to assist further with any refund or resolution needed.
Please contact us at support@elvasma.com so we can review your case and make this right.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

10 ore fa

Hi Gregory,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying the overview of the books of the Bible.
We’re also glad you find the companion 365-Day Bible Study Plan valuable for going deeper into your Bible reading.
We truly appreciate you taking the time to share your experience and hope these resources continue to support your study and understanding of Scripture.
If you ever need any assistance, please reach out to us at support@elvasma.com.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

10 ore fa

Hi Cathy,

Thank you so much for your wonderful feedback! We’re delighted to hear that the basic information about each book of the Bible has been helpful in understanding your reading.
We’re so glad you’re enjoying your Bible Study Guide and are happy you decided to purchase it.
We truly appreciate your support and hope it continues to be a valuable part of your Bible study journey.
If you ever need any assistance, please reach out to us at support@elvasma.com.

Best regards,
Customer Support- Elvasma

Risposta di Elvasma

10 ore fa

Hi Diane,

Thank you so much for your kind feedback! We’re delighted to hear that you find the Bible Study Guide easy to use and understand.
We truly appreciate you taking the time to share your experience with us.
Your support means a lot to our team, and we hope the guide continues to be helpful in your Bible study journey.
If you ever need any assistance, please reach out to us at support@elvasma.com.

Best regards,
Customer Support- Elvasma