I have a very dainty necklace from Elk & Bloom which I adore but I recently had some trouble with the clasp on the chain. I got in touch & Katie was so helpful, she helped me to arrange having my chai... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
So pleased with my order from Elk & Bloom! The jewellery is beautiful and great quality. Delivery was quick and everything arrived nicely packaged. Will definitely be ordering again!
L'azienda ha risposto
Beautiful and unique jewellery. Packaged and presented perfectly. Absolute luxury which is what my wife deserved on her birthday. Would not hesitate recommending Elk and Bloom to anyone and would defi... Leggi di più
My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx
Informazioni di contatto
bluebell manor, marish lane, UB95DL, higher denham, Regno Unito
- hello@elkandbloom.com
- elkandbloom.com
4,5
Eccellente
282 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
First purchase I have made from Elk and…
First purchase I have made from Elk and Bloom and really pleased with the necklace. Great customer service
12 agosto 2025
Risposta di Elk & Bloom
Thank you so much for your lovely review! It means the world to us to hear how happy you are with your necklace. Please do shop with us again in the future! Love Elk & Bloom xx
Some of the best customer experiences…
Some of the best customer experiences I’ve ever had.
8 agosto 2025
Risposta di Elk & Bloom
Thank you so much for your lovely review! It was my pleasure helping you with your order and I hope that it is perfect for you! Please do come back and shop with us again! Love Elk & Bloom xx
Customer Service Exceptional
Initially, the item I had purchased did not come through on time as an error had caused them to not have the item they had listed. However - their customer service was exceptional and I was forwarded to the founder of the company to help deal with my issue and ensure the best customer experience. I would be delighted to buy from this company again and advise others to do the same.
12 agosto 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for your lovely review. Our customers are most important to us and I am so pleased to hear that we will have you shop with us again in the future! Lots of love E&B xx
Excellent customer services
Excellent customer services! Love my pearl studs, very high quality pearls. Very happy with my earrings.
12 agosto 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for your lovely review. I am so pleased to hear that you love your item & hope that you will shop with us again in the future. Love E&B team xx
Risposta di Elk & Bloom
Thank you so much for your review. I really am so sorry to hear that you have had a bad experience with us. I would love to make this right. I have reached out to you on email and really hope to hear back from you soon. Love E&B xx
Risposta di Elk & Bloom
Thank you so much for your lovely review! We are so glad to hear that you love it. Hope to see you back again soon! xx
Beautiful earrings
Beautiful earrings. Bought for my daughter’s 8th birthday, she loves them. Fast delivery.
17 luglio 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!
From all of us at Elk & Bloom 💛
Excellent
Easy to order and good communication. Order arrived on time. I am delighted with my purchase and am wearing it now
16 luglio 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for taking the time to leave such a kind review :) Please do shop with us again soon!
From all of us at Elk & Bloom 💛
Extremely disappointed in this company…
Extremely disappointed in this company who have deducted £9.25 from the refund of a poor quality jewellry item I returned in its original condition. They also asked me to take down a negative review of the purchased item, offering me a discount for doing so. This is not an open and honest way of doing business in my opinion. Difficult to trust such traders.
16 luglio 2025
Non scritta su invito
Risposta di Elk & Bloom
Hello - thank you for your feedback and additional reviews, and we're so sorry to hear you've had a bad experience with us here. We value and take reviews extremely seriously - no matter if they're good or bad and whilst we had hoped that we found a solution for you on email, to improve your experience with us, we do not want you to remove any reviews.
I've also followed up with you via email to clarify this, and to also show the breakdown of your non-refundable additions that were applied to the order, which we are unable to refund, as noted in our returns policies. We hope this makes sense.
We will take on board all of your feedback as we are always continuously trying to be better for our customers, so thank you.
Love the E&B team xx
Risposta di Elk & Bloom
Hello and thank you for your feedback, product quality is extremely important to us and we'm so sorry to hear you've not had the best experience here and we'd love to solve this with you! We've just dropped you an email to find out a bit more information here, if you could get back to us, so we can solve this, that would be wonderful.
Thank you!
Love the E&B team xx
Beautiful jewellery and beautifully…
Beautiful jewellery and beautifully presented in branded suede pouches. Handy for travel.
1 luglio 2025
Risposta di Elk & Bloom
We're so glad you love them, and you're right - perfect for travelling! We're so glad you had a great experience with us! Love E&B xx
A beautiful piece
A beautiful piece. Will definitely be buying again. Delivery was good and beautifully packaged.
17 giugno 2025
Risposta di Elk & Bloom
That is so wonderful to hear - thank you so much for taking the time to leave us this lovely review, we hope to see you again soon too! Love E&B xx
Risposta di Elk & Bloom
Wonderful, thank you so much for your lovely feedback, it is so lovely to hear and we're so grateful that you love your necklace! Love E&B xx
Very delicate and beautiful designs…
Very delicate and beautiful designs using quality materials, and a lovely owner that personalises the experience.
27 giugno 2025
Risposta di Elk & Bloom
Thank you so much for your review - it means the world to us and we're so glad you loved your items! Love E&B xx
Brilliant,Perfect and very fast
Brilliant,Perfect and very fast. The Mary Necklace I ordered is soooo pretty and elegant... I'm very happy
24 giugno 2025
Risposta di Elk & Bloom
That is such lovely news to hear - thank you so much for taking the time to leave us feedback, we really appreciate it and are so happy you had the perfect experience with us! Love E&B xx
First class service
I purchased an item for my daughter's birthday . She absolutely loved it . Good quality lovely looking piece and very well presented . First class customer care from Katie . Will buy again .. Steve .
1 giugno 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for your lovely review! I am so glad to hear that your daughter loved her item, and it was my pleasure to help you! Thanks for shopping with us :) Katie xx
Exceptional customer service
I ordered a choker necklace and there was a mixup with my initial delivery. After emailing, I had a reply from customer services within a matter of hours. A short while later I had an email from the founder with an apology and promised solution! True to their word, I received the correct order today and am over the moon. The necklace is beautiful! But I'm even more impressed with the exceptional customer service Elk & Bloom showed. The sign of a brilliant company in my opinion. I would definitely buy from them again!
2 giugno 2025
Non scritta su invito
Risposta di Elk & Bloom
Thank you so much for your review. I am so pleased that we managed to get this sorted for you and hope to have you shop with us again in the future :) xx
Beware of this company!
The jewellery is advertised as 18ct gold, you have to did deeper to read that it’s in fact silver, coated with 18ct gold and when you receive it it looks like very bright cheap gold, you shouldn’t have to dig for the truth after misleading banners for each product. Also they show a lot of reviews around 2021 on their website saying simlilar things. If you dig deeper on trust pilot you can get to the one star reviews. I ordered an anklet for my partner on a Tuesday afternoon paying extra for next day service. I expected it to be sent out on the weds as I hadn’t ordered before midday as advertised in their postage section. I got the anklet on Saturday and they refuse to refund the postage so I now how to try through my bank. All in all not a pleasant experience and they offered me 20% off my next order which is pointless as would never order from them again. They just seem to try and deceive people.
23 maggio 2025
Risposta di Elk & Bloom
Thank you so much for your review David, we’re so sorry you haven’t had the best experience here and we’d love to sort this out for you. We’ve just dropped you an email to look into this for you, please could you respond to us at hello@elkandbloom.com so we can sort this out?
Love E&B xx
Risposta di Elk & Bloom
That's so lovely to hear! 😊 I'm so glad she loved it. If you ever need help picking out her next favourite piece, I would love to help you! 💛
Elk & Bloom order was worth it and…
Elk & Bloom order was worth it and reliable! Support team is very responsive and helpful. I got my piece and loved it!
6 maggio 2025
Risposta di Elk & Bloom
That’s amazing to hear – thank you so much for the kind words! 💛 It means the world to us that you felt your Elk & Bloom order was worth it and that our support team looked after you. So happy you loved your piece – we hope it brings you joy every time you wear it! ✨
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