Outstanding Customer Service. Things can sometimes go wrong which is when outstanding suppliers, like Elite Wine Refrigeration, really shine. We had an issue with our cooler and after guiding us throu... Leggi di più
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I recently ordered a Dunavox twin zone wine cooler from Elite Wine Fridges. When I placed the order the Dunavox model that I required was out of stock but due to be back in stock shortly. Elite kept m... Leggi di più
The service was outstanding. Haley was very helpful in assisting on specification of the unit we needed When we wanted to add shelves Haley worked with the share house to fit these before de... Leggi di più
We were gifted the most execptional wine cooler from a friend, and the service we have recieved from Elite Wine Refridgeration and in particular Cherry Yung the General Manager is unbelievable. She is... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're Elite Wine Refrigeration and we pride ourselves on our extensive collection of wine cabinets, we only work with premium companies and wine cooler specialists from all over Europe. The official distributor for Dunavox, Swisscave, Climadiff, Avintage, La Sommeliere and EXPO and Ireland distributor. Shop with us and order with confidence.
Informazioni di contatto
Unit 3, Central Trading Estate, Marley Way, CH4 8SX, Chester, Regno Unito
- 0333 577 6466
- info@elitefridges.co.uk
- elitefridges.co.uk
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Same day response about delivery with…
Same day response about delivery with several options available. Helpful and cheerful service!
Great customer service
Great customer service who were able to be very flexible with delivery as personal circumstances changed, holding onto the fridge for >1mo with no extra cost. Would recommend.
Very happy with service
The company dealt with a query of mine before purchase very quickly and their customer service was great in terms of arranging delivery. Very happy with the delivery service and the new fridge.
I recently ordered a Dunavox twin zone…
I recently ordered a Dunavox twin zone wine cooler from Elite Wine Fridges. When I placed the order the Dunavox model that I required was out of stock but due to be back in stock shortly. Elite kept me fully appraised of the situation and quickly notified me to establish a convenient delivery time and date. Their couriers were super efficient, phoning prior to their arrival to ensure that all was on track. They brought the unit in up my external steps and brought it to within a couple of feet of where it was to be installed. They checked within the packaging to establish that there had not been any in-transit damage to the appliance. It is now installed and operational - we are delighted with it and Elite’s excellent customer service and support. Highly recommended!
Choice of delivery dates offered
Choice of delivery dates offered. Good communication, especially on narrowing down delivery time. Nice looking product, unboxed and put in place and product advice given. However the wine fridge spec states the fridge should hold 50 bottles but the maximum I can put in it is 40.

Risposta di Elite Wine Refrigeration
Reviews are important especially when a company goes above and beyond
We were gifted the most execptional wine cooler from a friend, and the service we have recieved from Elite Wine Refridgeration and in particular Cherry Yung the General Manager is unbelievable. She is always available and alwasy resolves every issue (not that there were any, the fridge is still great just guilty on sometimes not knowing how to use it) product fantastic, service fantastic... but a few blonde moments. Reviews are important especially when a company goes above and beyond and this company does just that. Thanks again
Nothing worse than warm wine!
I ordered a wine fridge and decided it wasn't going to work for me and they cancelled my order without any qualms. I will use them again when I am ready to buy one.
Excellent experience
Good communication, excellent product, smooth delivery.
Telephoned with a query about a wine…
Telephoned with a query about a wine conditioning cabinet. Received correct and helpful advice
Great company and top class products.
Great company and top class products.
The team can not do enough to help. They are reliable and very helpful. We are super happy with the wine cabinet that was delivered and the best delivery service, leaving all perfectly clean and ready to go.
Thanks ever so much Danielle and team!
Great selection of products and an…
Great selection of products and an overall brilliant service.
My wine cooler was damaged in transit. Excellent communications and action by Customer Services, and a replacement was delivered within 3 days.
Just what I've been looking for
Arrived on time. Good guys did a good job putting g it in situ looks lovely.
Excellent Company to deal with 🤩
What an excellent piece of furniture and we are so happy with the quality and looks great in our home.
Great Company to deal with and wonderful customer service.
Would not hesitate in recommending Elite Wine Refrigeration.
Thank you so much! 🤩
Very good customer service
Very good customer service
Our order was delivered faster than we expected
We had a difficult space to fill in our kichen and the wine rack ( full of wine ) looks perfect
Everything about Elite Wine is…
Everything about Elite Wine is excellent, from friendly, expert advice, to sorting out any problems easily over the phone. Superb service!
Excellent service
Given sound unbiased advice regarding choice of wine fridge . Purchase easy and delivery, installation and disposal of old fridge exemplary
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