Electronic Express - Cleveland Recensioni 34

TrustScore 4 su 5

4,2

4520 Frontage Rd NW, 37312-2905 Cleveland, Tennessee, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Every time I've visited the store in Cleveland, TN, my wife and I have always felt welcomed and well taken care of. I would highly recommend doing business there. We also want to thank Chase for alway... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Purchased Open Box AV Receiver online. Did not receive $25 off $250 or more purchase. Emailed Customer Service and asked to fix, ignored, no response. Had to drive 75 miles each way to pick up, no... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Sold me a new very expensive Window AC… Sold me a new very expensive Window AC unit that was falsely advertised as wifi capabilities ..Friedrich Chill Premier 10000 BTU Smart Window/Wall Air Condi... Leggi di più

Valutata 5 stelle su 5

Our family has visited this store often and have always been welcomed and respected. The staff have always been knowledgeable of the products we have been interested in. In our last experience, the sa... Leggi di più


Dettagli dell'azienda

  1. Negozio di elettronica
  2. Negozio di elettrodomestici
  3. Negozio di computer e accessori
  4. Negozio di computer
  5. Negozio di televisioni
  6. Negozio di lavatrici e asciugatrici

Informazioni su Electronic Express - Cleveland

Scritti dall'azienda

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Informazioni di contatto

  • 4520 Frontage Rd NW, 37312-2905, Cleveland, Tennessee, Stati Uniti

  • 1-423 476-4426

4,2

Molto buono

TrustScore 4 su 5

34 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Every time I've visited the store in…

Every time I've visited the store in Cleveland, TN, my wife and I have always felt welcomed and well taken care of. I would highly recommend doing business there. We also want to thank Chase for always helping us out.

18 marzo 2026
Non scritta su invito
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Risposta di Electronic Express - Cleveland

Thank you for the feedback!

Valutata 3 stelle su 5

Purchased Open Box AV Receiver online

Purchased Open Box AV Receiver online. Did not receive $25 off $250 or more purchase. Emailed Customer Service and asked to fix, ignored, no response. Had to drive 75 miles each way to pick up, no shipping offered or available. No Remote could be found at store and a request for price reduction so I could buy a replacement Remote was declined at store. This was a horrible purchase experience and I will never shop there again.

8 febbraio 2026
Logo di Electronic Express - Cleveland

Risposta di Electronic Express - Cleveland

Thank you for bringing this to our attention. We sincerely apologize for the frustration you experienced with your recent purchase. That is certainly not the experience we want for our customers.

We would like to look into the $25 promotion and confirm whether the coupon was properly issued and applied. Our customer service team can review this with you and coordinate with the store to ensure everything is verified.

We also regret that the remote was unavailable and that a resolution was not reached while you were in the store. We understand that driving such a long distance makes this especially disappointing.

Please contact our customer service team at 1-888-257-7500 or support.online@electronicexpress.com
so we can review your order and work toward a resolution.

We appreciate the opportunity to make this right.

Valutata 5 stelle su 5

All around good experience

Easy ordering process, great communication regarding delivery, and fantastic delivery guys- very polite, set refrigerator up, removed all tape & stickers, and hauled garbage away! Fridge was ready to load!

4 febbraio 2026
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Risposta di Electronic Express - Cleveland

Thank you for the feedback. Enjoy your new refrigerator.

Valutata 5 stelle su 5

Online purchase

I originally was making the purchase online for delivery because it said free local delivery either I missed it or it wasn't printed I did not know that the delivery was coming from Nashville which is 150 mi from where I live so I ended up canceling that order and driving 5 miles to the store and picking up the TV there the staff at the store was very helpful and friendly got my TV got it paid for and they even loaded it into the back of my car

22 gennaio 2026
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Risposta di Electronic Express - Cleveland

Thank you for the detailed feedback on your experience. Yes, our stores don't have the logistics to conduct deliveries so they have to be handled from the main distribution warehouse. For future online orders, you can use our buy online, pickup in-store to make sure the store has the item in-stock. Luckily items smaller than a TV can be shipped much faster so the 150 mile distance has less of a delay.

Valutata 3 stelle su 5

The fact thay what I ordered was not…

The fact thay what I ordered was not available in the store. And they tried upgrading what I bought

26 novembre 2025
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Risposta di Electronic Express - Cleveland

Thank you for the review. Your order should have been marked out of stock and we apologize for the inconvenience. Your review has been forwarded to members of district management for review.

Valutata 2 stelle su 5

Bought two Window Air conditioners,in…

Sold me a new very expensive Window AC…
Sold me a new very expensive Window AC unit that was falsely advertised as wifi capabilities ..Friedrich Chill Premier 10000 BTU Smart Window/Wall Air Conditioner
Write a review
EE Model #: CCW10B10A ·Manufacturer Model #: CCW10B10A ·UPC/EAN: 724587439472..... Bought two Window Air conditioners,in one month,both were damaged or used or open box,I paid for a NEW unit..Tony Wade

1 giugno 2025
Valutata 5 stelle su 5

The delivery and workers were great

The delivery and workers were great, as well as communication with the customer representative!! I’m enjoying the washer and dryer too!!

8 gennaio 2025
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Risposta di Electronic Express - Cleveland

Thank you for the feedback! We are happy to hear that your delivery experience met our expectations.

Valutata 2 stelle su 5

Once you pay Electronics Express you are forgotten!

I can’t remember the exact date we bought the computer but it was in December 2024. Once we bought it, we had a technical question about how to do something on setting it up so we called the store. We were told they don’t handle any questions like that so we would have to call customer service. Strange how the salesperson was answering our questions in the store, although he was having to refer to Google for answers! We called the customer service line only for a very rude hateful lady to answer the phone . She had another phone number so we called and literally hung up the phone after 50 minutes!!! No answer! Overall horrible customer value after the purchase and zero customer help after the purchase! We will never be back and will warn others!!

15 dicembre 2024
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Risposta di Electronic Express - Cleveland

Thank you for sharing your experience with us. We sincerely apologize for any frustration or inconvenience you encountered. While our stores and customer service teams are limited in providing detailed technical support over the phone, we understand how important it is to receive helpful and timely assistance.

We’re sorry to hear about your interaction with our customer service team and the difficulty in reaching someone for support. This is not the level of service we strive to provide. We value your feedback and will share your concerns with the appropriate teams to improve our processes.

If there’s anything we can do to make this right, please feel free to reach out directly. Your satisfaction is important to us, and we’d like to regain your trust.

Valutata 5 stelle su 5

Excellent service

Christian and his partner were very quick, professional, and efficient with their time and movements. They did an outstanding job if delivering my items. And the support from EE was top notched. You guys informed me about the delivery date and time on multiple days. This helped us to prepare for you coming.

30 novembre 2023
Valutata 5 stelle su 5

Lindsey was so informative

Lindsey was so informative. Always answered my questions, and led me in the right way. Also, the delivery guys were very respectful. I have bought a lot of appliances here and I’ve never been disappoint.

1 ottobre 2023

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