Electronic Express Recensioni 

17.211
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettronica
  2. Negozio di elettrodomestici
  3. Negozio di computer e accessori
  4. Negozio di computer
  5. Negozio di televisioni
  6. Negozio di lavatrici e asciugatrici

Informazioni su Electronic Express

Scritti dall'azienda

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

17K recensioni

5 stelle
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(17.211)

854 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast delivery

Fast delivery, would definitely recommend

10 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback!

Valutata 1 stelle su 5

I ordered a tv from them to have…

I ordered a tv from them to have shipped to my house on the other side of the country. I expected it to be a delivery that required a signature, and as I've done in the past, I either sign the slip or have it help at a customer service center (not an access point) for me to pick up. For whatever reason, Electronic Express put extreme restrictions on the delivery (adult signature required) which means that I cannot leave a signature for it and I cannot pick it up anywhere. On top of that, UPS will only deliver during the day (between 11 and 4) so there is no physical possibility for me to receive the package. UPS said to call the ship (Electronic Express) to remove the restrictions so it can be help somewhere, called them, they won't. So basically I paid for a TV, that was shipped all the way across the country even though there was never a humanly possible way for it to ever be delivered. And Electronic Express made it very clear they won't do anything about it.

16 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

My order was processed and delivered to me way faster than I expected and they had the best deal for on the market

9 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback!

Valutata 5 stelle su 5

Electronic Express is an exceptional online business …

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoothly and this extra large TV being delivered undamaged.

Electronic Express is an honest online retailer. We experienced a flawless transaction; excellent communications exceptional customer service, the shipping company did an outstanding job.

The 85 inch TCL TV was delivered undamaged and on time. The delivery crew was courteous and very helpful in getting this huge TV into the house.

Once unboxed and set in place the TV looks great and performs as advertised.

I highly recommend Electronics Express and will definitely use them again if the opportunity presents itself.

6 luglio 2026
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Risposta di Electronic Express

Thank you for the detailed feedback on your TV order!

Valutata 1 stelle su 5

Didn't receive all items

The description of my purchase included an hdmi cord and a 12 month subscription of some sort. I didn't receive either and reached out to customer service. I never heard back.

25 giugno 2026
Valutata 3 stelle su 5

2 weeks later received in stock product

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in. Two weeks later I contacted again and finally said in two to three days it would be in. Then didn’t haul off the one I paid to have hauled off and had to come back. Communication lacked extremely. Will never purchase online again ordered June 24th, wasn’t installed until July 10

24 giugno 2026
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Risposta di Electronic Express

Thank you for the feedback. Your review has been forwarded to members of management for review.

Valutata 5 stelle su 5

I called the store after searching…

I called the store after searching online. Great product and customer service. Tech support is supposed to call me today to set at time to come to my business to help network setup.

8 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback!

Valutata 5 stelle su 5

We ordered a new roomba and using the…

We ordered a new roomba and using the website was so easy. The order arrived when they said it would. Everything was simple and easy and their price was the best on line any where we could find.

30 giugno 2026
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Risposta di Electronic Express

Thank you for the feedback!

Valutata 1 stelle su 5

Purchased a monitor online and the…

Purchased a monitor online and the review team declined my transaction. They said they couldn’t determine my identity. I gave them every all the information that was required and I’ve used that card several for 2 years now.

5 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Valutata 3 stelle su 5

Easy to Dissappointing

I ordered my washer online from Electronics Express. Easy. Received an email a couple hours later that it was ready to be picked up. Easy. Go to the store to pick it up. Easy. A young lady asked if she could help me as soon as I walked in the door. My washer sitting there waiting for me. I thought this is going well. Go over to the registers and have my barcode, ID and card ready to verify my identity as the buyer. The guy says we can’t scam that barcode. Doesn’t want my ID or card. Just prints the paperwork and tells me to pull up and they will load it for me.
I pulled up by the sidewalk and 2 guys bring the washer out. My disabled husband gets out of the truck so I stay inside the truck. I could tell when they put it in the bed of the truck but my husband hasn’t gotten back in yet. I get out to see why. These 2 young guys had left without securing the washer and my disabled husband was trying to get the strap around the washer. It took us a few minutes but we got it secured and left.
The buying online was the best part of the experience. You really need to teach your employees about customer service and following procedures.
I highly doubt I will be a repeat customer.

5 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Valutata 1 stelle su 5

Beware!

Beware!!
One of the most terrible. Consumer experiences ever. They act like shysters and maybe are.
Tried to buy a very expensive TV. $2600.
Delivery was scheduled for 2 July 10-2. Pre 4th when we will need it.
Of course, I schedule my time and a team to install for that time.
That morning they call to say "pound sand, no TV today.. call in for a new date" I call in and they say they are still delivering that day. We wait. No show.
Next scheduled date they miss again and show up an hour after scheduled.
I have team install TV-it's dead as a doornail.
They say I need to ship it back!
Of course, they say "we pick it up when we want to, not when you want us to..".
They take TV and guess what? Refuse refund until they "inspect"-- even though it's with their agent carrier.
They act like thieves... Beware!

2 luglio 2026
Non scritta su invito
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Risposta di Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Valutata 5 stelle su 5

Only thing I would suggest is a few…

Only thing I would suggest is a few less emails and text, felt it was a little excessive but all and all great service. Great delivery guys as well. Thank you

4 luglio 2026
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Risposta di Electronic Express

Thank you for the feedback!

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