Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.

Valutata 5 stelle su 5

Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline... Leggi di più

Dettagli dell'azienda

  1. Grossista di apparecchiature elettriche

Scritti dall'azienda

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

864 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast and efficient

Fast delivery and kept informed by email. Competitively priced. Good, quick service.

1 ottobre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.

Valutata 5 stelle su 5

Exactly what I wanted

Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.

9 ottobre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Great to hear. Thank you for the positive review, I hope the item works well for you!

Valutata 5 stelle su 5

Great service

Quick, said what they did and did what they said.

24 settembre 2025
Logo di Electricals Online

Risposta di Electricals Online

Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.

Valutata 5 stelle su 5

Ordering was simple

Ordering was simple, prices were excellent, and delivery was super quick. I’ll definitely order again and recommend it to others.

9 ottobre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!

Valutata 1 stelle su 5

2 weeks later I am yet to receive my…

2 weeks later I am yet to receive my purchase.

7 ottobre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Hello,

I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.

If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.

Many thanks,
Sam.

Valutata 5 stelle su 5

Could not ask for better service

Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service

1 settembre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valutata 5 stelle su 5

Easy to order

Easy to order, great quality product and fast delivery

23 settembre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

We're glad you had a good experience with us, thank you for the kind review.

Valutata 5 stelle su 5

Fantastic service!

Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.

24 settembre 2025
Logo di Electricals Online

Risposta di Electricals Online

Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!

Valutata 5 stelle su 5

Brilliant

Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you

1 ottobre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valutata 5 stelle su 5

These radiator castors are great.

Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.

24 settembre 2025
Logo di Electricals Online

Risposta di Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valutata 5 stelle su 5

Prompt delivery

Prompt delivery. Well packed.

24 settembre 2025
Logo di Electricals Online

Risposta di Electricals Online

Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.

Valutata 1 stelle su 5

You sold me a defective item

You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!

24 settembre 2025
Logo di Electricals Online

Risposta di Electricals Online

Hello,

Thank you for your review.

I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.

If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.

As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.


Apologies for any inconvenience caused.

Valutata 5 stelle su 5

Fast delivery

Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend

10 settembre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Many thanks for the kind review, I'm glad to hear that your fan has done a good job!

Valutata 1 stelle su 5

Worst company do deal with don’t send…

Worst company do deal with don’t send anything back as they will only give you 20% of your money back for unused goods!

19 settembre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Hello,

Please could you provide more information?

We refund all unused goods that are returned within 30 days as outlined in our shipping and returns policy. If we have only refunded 20% of your order, then there will be a reason provided.


Many thanks,
Sam - Team EO

Valutata 5 stelle su 5

Excellent

Found what I was looking for here at a good price, and with next day delivery. It arrived promptly, well packaged, exactly when it should have arrived. Excellent, will use again.

17 settembre 2025
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Thank you for the review, we appreciate your feedback and are really happy to hear that you had such a positive experience.

We hope to hear from you again soon!

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