Hopeless. Paid for express delivery. Nothing. Not even an explanation or apology. All attempts at contact fail - emails unanswered, phone unanswered, messages unanswered. Asked for a full refund. Sa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Items were ok. Not the fastest delivery, also a sheet of adhesive label's I'd ordered weren't protected sufficiently and arrived creased as they were packaged in a large plastic bag. Update. Obvi... Leggi di più
L'azienda ha risposto
Really good group to do business with. I spoke to someone on the line who asked us detailed questions about our requirements and then ensured we were making the right decision. Ordering process was s... Leggi di più
Order placed in December 2024, product was due to arrive by later December but never did. I contacted electric solar multiple times (very difficult to locate contact info), I never received any resp... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Your Specalists in Electrical and Renewable products. Ranging from Solar panels to battery storage. On Hand to provide as much help as possible. with a wealth of knoweldge carrying solar and renewable installations we can help you decide excatly what product will work for yourself.
Informazioni di contatto
Unit 7 Devonshire Meadows, PL6 7EZ, Plymouth, Regno Unito
- 03301331316
- sales@electric-solar.co.uk
- electric-solar.co.uk
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They had what I wanted in stock
They had what I wanted in stock, packed it well and arrived fast with no issues :)
Good service
Good service, quality product and quick delivery
Everything you need from a company. I would recommend Electric-Solar to family and friends.
Impresed by heat pump specialist
Very knowledgeable heat pump specialist. He performed a very thorough review of the property. He listened to what I was wanting and found creative ways to make as much use as possible of the existing heating system to save money and to minimise disruption.
Way overpriced P&P
Way overpriced P&P. After 6 days contacted vendor and no response. Then they despatched item on tracked24. Would have been quicker and cheaper on standard mail and posting timely. 8 days total. Items as expected
Speedy Delivery!!
After reading the reviews I was worried about the timescale but payed the fast delivery expecting a couple of days, purchase the product 6pm, next day at 11am I had it home. Fast service, box in perfect condition and the product is exactly what we needed.
Good price for the item I wanted
Good price for the item I wanted, and all items were in stock. Quick confirmation of the order and it arrived within the estimated timescale. All items were fine. I will use Electric-Solar again.
INSTALLATION ASSISTANCE
DID NOT ANSWER PHONE CALL OR EMAIL WHEN ASKED FOR INSTALLATION ASSISTANCE.
Quick and easy ordering and arrived…
Quick and easy ordering and arrived within a couple of days. Need to our other components when my roof replacement is complete to re-mount my panels so will definitely be using again.
slow postage
Ordered 3 smart plugs took a week to…
Ordered 3 smart plugs took a week to arrive.
I will use another company to supply the remaining smart plugs
Not responsive
Item marked as dispatched but not posted 10 days after due delivery date. No responses to phone calls or emails. Has left me wondering if I've been scammed. Would not recommend!
fast delivery
Paid extra for express delivery
Paid extra for express delivery. Order came 5 days late and I am still waiting on return communication from 2 previous messages. Try calling customer service and just get half a message and then cut off. Had to explain delay in fitting to my customer making me and my business look like amateurs, Will not be using again
Growatt inverter WiFi dongle.
Excellent item at a great price, item was as described, well packaged and delivered promptly, thank you.
I bought staff with express delivery…
I bought staff with express delivery (fir them express is 7 days🤨). Estmate time was on Friday. But it doesn't come. I contacted with company and don't get any answer till next Wednesday..... they are ignored costumers 😫 no recommended
Really poor service
Really poor service , tried to chase order several times but no answer on the phone, no reply to voice messages, no reply to emails. Order arrived eventually after 14 days but would never recommend or use again. This is the worst service I have ever received with an online purchase.
NO COMMUNICATION
Sent the wrong items and then refused to communicate. Worst seller ever. Will never use again - BEWARE!!
Placed order last week
Placed order last week, paid for faster delivery option. Item should have been delivered by latest today. No email confirming item has been shipped, so won't be coming today then! Had to cancel the electrician who was due to come and fit the item, next week, as I have no indication when the item will be arriving. Tried calling but you are just sent in a loop or asked to leave a message, can't talk to a real person. I have also emailed them but again no response. Will be going down the disputes resolution with my credit card. Wish I had read this page before ordering, lesson learnt!
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