The team at Eldercare Solutions were brilliant in helping me through a very difficult and emotionally challenging time when my 87 year Mum had to go into a Care Home. At every step of the way, matte... Leggi di più
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The whole process was explained perfectly and made simple by Tracy Jenkins. The quote period takes about six weeks but after you have decided who to go with it’s quick with the first payment being mad... Leggi di più
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Leggi di più
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Informazioni di contatto
Mill House Farm, Mill Lane, CM23 1AD, Berden, Regno Unito
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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Good, honest advice to help you decide on the best option
It's a difficult time when sorting out a Care Home annuity for a loved one. They are not cheap and there are many options to weigh up.
Eldercare made the whole process as painless as something like this can be, highlighting the best deals and drawing attention to all the small details you need to know.
I can thoroughly recommend them should you need this sort of service.
An extremely professional company.
This company were extremely professional. They always replied to emails and phone calls promptly and ensured that you had all the correct information to enable you to make a decision in your own time.
They did not make you feel under pressure which is exactly what you want when you are making financial decisions.
Funding for care
Many thanks to the Eldercare Team for providing excellent advice and support throughout. We had no previous knowledge of funding for care or annuities. We received great guidance from Michael and Tracy and having the annuity in place provides great peace of mind. A highly recommended service.
Helpful experts
Eldercare were extremely helpful and responsive when we put a care fees annuity in place for my father. Nicky and Tracey were very knowledgable. Would highly recommend.
Charlotte MK
Thank you for being so patient and answering all our questions so promptly and thoroughly. I knew nothing about care annuities . ElderCare guided us through the process and gave us all the options clearly so that we could decide on the best option for my relative in care.
Highly recommend, excellent service and great communication
All the staff at Eldercare were great, offering an excellent service, particularly Tracy and Nicky. Not having any knowledge of this area of finance, they listened carefully to our needs and explained the different options very clearly. They kept us informed all along the process making the decision for us very easy. I would happily recommend them.
Couldn't fault the process
Nicky and Tracy who dealt with the enquiry, application and finalisation of the process were technically knowledgeable and friendly. As a retired Chartered Accountant I have some knowledge of care fees annuities and couldn't fault the work put into the calculations provided and final recommendations.
Kind, supportive and excellent.
Having to face the care fees dilemma for an elderly relative and then take out an annuity is a massive decision, but Eldercare have made the whole process so much easier than I imagined it would be. From start to finish Nicky and Tracy have listened, advised and listened again. They have oodles of patience and they really understand the issues and concerns. I would not hesitate to recommend their service. Thank you
Professional Advisors with Integrity
Determining whether an annuity was suitable for us, and the optimum terms of such an annuity, was not straightforward. However, having Eldercare to hand at all times to work through the detail was very valuable, and Nicky, Tracy and Roger were all very professional and attentive. They are driven simply to get the best outcome for their client.
High;y recommended
We had the greatest of respect for Eldercare when I worked for an annuity company so they were the first people I turned to when I needed a care annuity for my mum. Nicky and Tracy were technically excellent, empathetic and guided me through the options. Would highly recommend.
Excellent service
I am very grateful to Nicky and Tracy at Eldercare for all their help, advice and considerable patience with a very protracted process to set up an annuity for my mother's care. They were so supportive and kind every step of the way, and their guidance was invaluable. I am very happy with the outcome and how the arrangement is working.
Peace of Mind
Eldercare has taken the worry of financing my mother's care, away.
The staff and management at Eldercare made setting up an annuity extremely easy. Everything was fully explained, all questions addressed in detail. Nothing was too much trouble.
Eldercare is a truly professional, friendly and understanding, organisation that has provided peace of mind over my mother's future care.
The family did not know about care Home…
The family did not know about care Home Annuity fees until Eldercare was introduced to us. All options were discussed with us and some quotes given. We always had a quick response with any queries via email or phone calls. We now have the reassures that mum’s care has been taken care of
Excellent help during tough times
Excellent help during tough times. Michael and Tracey have great understanding of what the process involves and are empathetic, knowledgeable and helpful and supportive. We even managed to have the odd laugh during what is a very stressful time.
Thank you
Eldercare is expert at explaining the…
Eldercare is expert at explaining the pros and cons of care fee annuities. Their advice and support made the process of choosing an annuity from my dad simple. Every member of the team was knowledgeable and efficient. I would recommend this company to anyone that is worried about long term care fees for their loved ones.
Excellent advice and service
Excellent advice and service from the Eldercare team, from initial engagement with Roger Beeley, Advice and options via Nicky Cave, and Administration from Tracy Jenkins. Delighted with arrangement and first payment now received by Carers. Piece of mind that the bulk of care costs are covered for the rest of our mother's life.
Eldercare are ⭐️
I would like to thank Eldercare for giving us some very helpful information. Penny explained everything in detail to the point where we wasn’t even sure if we could use the insurance. But she helped anyway For which we are very grateful.
Excellent communication
Excellent communication. Always very patient and clear, they made the whole process easy and understandable. They really reduced any stress around the issue because they were so considerate. Very good at responding to enquiries. Thoroughly recommended.
Helpful, compassionate and prefessional company
Eldercare were incredibly helpful throughout the long process of deciding to buy an annuity, through to the final purchase. There were many delays and frustrations along the way - none caused by Eldercare! - but Michael and Tracy kept in touch with use, being supportive, but never being pushy. The reports and advice they provided were informative, but really clear and easy to understand. They were always responsive, and able to answer our many questions. I thoroughly recommend this company, and wish I could do all my financial dealings through them!
Very happy with annuity. Professional service throughout
Eldercare's service has been outstanding throughout. We've had quick, helpful responses and information from day 1.
We don't know how long care fees will need to be paid, but we now have financial security for however long it lasts.
We are so grateful to Eldercare and highly recommend their service.
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