Caitlin was so patient and extremelly helpful Without her persistance this would never have been sorted out I am giving her more than 100% as she went above and beyond and deserves aq medal. What... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always fantastic support from Elevon/Opayo - The support team is always on hand and solves most issues over the phone with no delays. Over the last few days I've had conversations with Daniel and... Leggi di più
Horrific company to deal with, 3 months to get account shut down. Opayo said it was Elavon, Elavon said it was Opayo I needed to speak to. After months of them charging me £120 a month + fees for not... Leggi di più
L'azienda ha risposto
A really nice british gentleman answered my call and couldnt have been more helpful. It was so lovely to talk to someone who I could understand and who was friendly and sorted my log in problem with n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Informazioni di contatto
125 Old Broad St, EC2N 1AR, London, Regno Unito
- +0345 850 0195
- queries@elavon.com
- elavon.co.uk
4,4
Eccellente
7K recensioni
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Le persone hanno visualizzato anche
Andem was very helpful
Andem was very understanding and knowledgable. I was able to get all problems sorted first time.
9 giugno 2026
Listened and was calm
8 giugno 2026
Daniel Ihaza
Daniel Ihaza was extremely patient and helpful today with my billing query and resolved the matter for me, thank you Daniel.
3 giugno 2026
Was able to answer my questions
29 maggio 2026
I was setting up to go live and got…
I was setting up to go live and got confused Danial helped me
28 maggio 2026
Always great customer service
27 maggio 2026
Great Support team to help.
22 maggio 2026
Just spoken to Daniel Ihaza with some…
Just spoken to Daniel Ihaza with some queries on eCommerce site with Opayo. The service was very good, everything was resolved and he was very polite. Thank you
21 maggio 2026
Simon was exceptional
I spoke to Simon who was incredibly helpful . It was so nice to speak with someone who knew exactly what they were doing and who explained everything very clearly. a big thank you ! The phone was answered immediately too. No waiting around, no hassle.
20 maggio 2026
TAKES TO LONG TO SET UP ONLINE PAYMENT LINK
TAKING TOO LONG TO SET UP AN ONLINE PAYMENT LINK FOR OUR CUSTOMERS
15 maggio 2026
Lorna listened to the issue we had and…
Lorna listened to the issue we had and resolved this straight away so we were back up and running within 15 minutes. Great service.
14 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Beware!!! They will ruin your business…
We have been using elavon as our merchant for the last couple of years and recently they starting delaying our payments without any contact. We are a Garden Furniture company and have been trading since 2006 with a 100% perfect record of zero charge backs and zero fraudulent sales. This company has absolutely no understanding of seasonal business so BEWARE! They flagged our account as we became busier than other months in April, really? A company selling garden products becomes busy in April! They have given us just 4 WORKING DAYS to replace them as a merchant or they are demanding £394,000 be transferred in to their bank by 13th May and held as a security deposit. We are now looking at trading through our busiest period of the year without being able to take a payment!!!
5 maggio 2026
Non scritta su invito
Risposta di Elavon UK
Thank you for taking the time to share your feedback. We understand that your experience did not meet your expectations for great service. Providing a positive experience for our customers is very important to us, and we appreciate the opportunity to learn more. We welcome the chance to speak with you directly and work toward a resolution. Please email us at askelavon@elavon.com with your name, phone number, merchant ID (MID), and reference # 70393 so that one of our ambassadors can assist you further. We look forward to connecting with you soon. Kind regards, ^Kortnee
Lorna (opayo support) was brilliant
Lorna (opayo support) was brilliant, lovely, friendly, most helpful and gave me everything I needed to fix the problems. This lady deserves a gold star and should train the other staff. Excellent experience.
7 maggio 2026
Andem was very helpful and solved my…
Andem was very helpful and solved my problem quickly. Easy to call and through in minutes, rather than hours with other companies
6 maggio 2026
Non scritta su invito
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