Caitlin was so patient and extremelly helpful Without her persistance this would never have been sorted out I am giving her more than 100% as she went above and beyond and deserves aq medal. What... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Always fantastic support from Elevon/Opayo - The support team is always on hand and solves most issues over the phone with no delays. Over the last few days I've had conversations with Daniel and... Leggi di più
Horrific company to deal with, 3 months to get account shut down. Opayo said it was Elavon, Elavon said it was Opayo I needed to speak to. After months of them charging me £120 a month + fees for not... Leggi di più
L'azienda ha risposto
A really nice british gentleman answered my call and couldnt have been more helpful. It was so lovely to talk to someone who I could understand and who was friendly and sorted my log in problem with n... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Informazioni di contatto
125 Old Broad St, EC2N 1AR, London, Regno Unito
- +0345 850 0195
- queries@elavon.com
- elavon.co.uk
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Le persone hanno visualizzato anche
Daniel was very helpful and patient…
Daniel was very helpful and patient with me, while I setup the account! thank you!
Payment page not working
Rang Opayo Support as we had an issue in the application where our embedded payment page had stopped working on 02/10/25 and we could not take card payments in the contact centre. Support call answered promptly by Ross. Ross was able to inform us that Opayo was having an issue with 3rd party URLs and that was the cause of our problem. The estimate was ~2 hours to fix. Ross took my number and email address to inform me of progress on the fix. Within 2 hours I received an email informing me that the issue was resolved. We could then successfully take card payments again. Very impressed with the level of support received and the efficient, reassuring manner in which the issue was dealt with.
Top service from a top company
I've used Elavon for many years now and have never had a problem.
Very professional and certainly gives one a sense of security for online payments. Only by virtue of my business being acquired recently, I would have remained with them for the duration.
The gentleman listened to my issues and…
The gentleman listened to my issues and took the time to get to the problem and rectified it. He was very knowledgeable on on the companies product .
Simon walked me through the process to…
Simon walked me through the process to set up Pay By Link.
He made it so simple and quick we had it up and running within a few minutes.
Fantastic help.
10 out of 10.
Rob
The customer service person responded…
The customer service person responded quickly, was very patient and was able to resolve my issue immediately.
Excellent customer Service
Excellent customer Service, problem sorted very quickly indeed and no wait on the telephone!
Excellent customer service
Excellent customer service, friendly and helpful and sorted my query - Thanks.
very helpful
Daniel was very helpful in resolving my…
Daniel was very helpful in resolving my issue
Some of the best customer service
I was having difficulty setting up and accessing my account, and Tim was incredibly helpful. He patiently walked me through each step, explained everything clearly, and provided excellent guidance and information. His support made the whole process so much easier. Thank you, Tim, for your professionalism and great customer service!
Very Helpful
Daniel was very helpful and patient
I was helped today by Daniel who was…
I was helped today by Daniel who was very friendly, knowledgeable and helpful.
Potrebbe usare l'IA per rispondereMostra di più
Absolutely dreadful!!!!
Absolutely dreadful!!!!! Been trying to close my account for weeks - but they just won’t close it!!!
The staff cannot understand English - and it jut goes on and on, around in circles.
Use STRIPE instead of this company! I’ve never had such an incompetent ‘service’.
Just close the damn account!!!!!!!

Risposta di Elavon UK
quick information given as to what to do
Tim smith did a fantastic job
Tim smith did a fantastic job. He sought out my request on time and provide adequate follow up to get my request resolve. I will give 5 stars!
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