What an utter shower. Bought a board from these people. It split within a week. Was retuned at my cost followed by loads of emails and heartfelt apologies saying that they couldn’t get the quality... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Started to fall apart just outside of the warranty period. Wish we'd read the reviews before purchasing - seems like a common experience. Board started to split after a few weeks use, despite fol... Leggi di più
Awful experience from start to finish. I placed an order for a chopping board that was listed, yet it took more than a month to turn up. When it finally did, the wood was already cracked, nowhere near... Leggi di più
Fantastic chopping board, my son wanted to move away from plastic, so he was delighted with his Christmas present. Top quality board which will last him a lifetime with proper care of waxing and oili... Leggi di più
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Order not received after 5 weeks - zero response to my enquiries!!
I ordered a handcrafted chopping board and mineral oil from this company, which is reported to be based in Wales. It has now been over five weeks since placing my order and I have still not received anything.
I have emailed the company twice to request an update, but I’ve had no response at all. At this point, the lack of communication is very concerning.
After ordering, I also discovered a number of negative reviews on Trustpilot describing similar experiences, which unfortunately reflects my own. I would advise potential customers to be cautious until the company improves its communication and order fulfilment.
This is now in the hands of my bank in order to attempt a resolution and a refund!
Faulty product and false advertising g
This chopping board is pretty useless as a product. There is no grounding when you lay it flat on the countertop so it moves around when you are trying to chop making the product faulty and not fit for purpose. I have contacted the company on multiple occasions and have not had a single response.
Poor communication and no delivery
Poor communication, no order received yet
Ordered 30 Nov for a Christmas present. Emailed on 18th dec for an update and told it would be dispatched by 22nd for Christmas. Asked for an update 21st, chased 22nd, phoned 22nd, emailed 23rd - all ignored. Phone call was answer machine. No auto messaging, no contact, no apology.
Price has also gone down since order.
On order no mention of delayed delivery or risk of non delivery pre Christmas.
The only reply on the 18th was when they said they only produce 50 a day.
All they needed to do was communicate.
Now I’m out of pocket, and short a Christmas present. Will it ever come - I have no idea as they are not communicating. It’s a shame as I really wanted to support a small business who I thought were making lovely items but now im left wondering if I’ve been scammed so will need to contact my bank on Monday.
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