Purchaed an All Purpose Cleaner Meguier's Detailer bottle they advertised on their website but they sent me a plain Meguier's bottle then when I questioned them they said they didn't have the one they... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Package came earlier than expected. It was in a padded envelope. The product was in good condition but the box it was in seems to have been crushed a little which I wasn’t fond of. Though I received t... Leggi di più
Great price.... fast service......qwik delivery..... (based on past experience) Would buy again and also recommend.
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were d... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at support@eio.com. We typically respond to all emails within 24-48 hours.
Informazioni di contatto
3102 KASHIWA ST, 90505, Torrance, Stati Uniti
- 310-533-5150
- support@eio.com
- eio.com
3,8
Molto buono
708 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great experience
Great experience! Quick ship and packaged well. Kept me informed of when you you received the order and followed through with the shipping information.
27 marzo 2023
I ordered and my item wasn’t processed…
I ordered and my item wasn’t processed until 3 weeks later. I understand that there may have been a lack of stock but at least let me know. I had to reach out in order to get updated. Updated to one star for horrible customer service with response to this review. They had no problem sending confirmation to the email that I “miskeyed” when it shipped but couldn’t reach out for delayed shipping
30 marzo 2023
Risposta di EIO
For those who can, and bother to read it, every item with extended handling time features the message "Extended Handling" right above the add to cart button and if you click on that message it explains what that means and that you can contact us with questions. Furthermore, we proactively send emails out to all customers with items that take longer and we send that to the email address the customer provides us with. If the customer miskeys that information, unfortunately we are not able to know unless the customer reaches out to us.
Unknown shipping time
You never know when are you going to receive your order. It takes couple weeks.
30 marzo 2023
Risposta di EIO
Every item with extended handling time features the message "Extended Handling" right above the add to cart button and if you click on that message it explains what that means and that you can contact us with questions. Furthermore, we proactively send emails out to all customers with items that take longer and we send that to the email address the customer provides us with. If the customer miskeys that information, unfortunately we are not able to know unless the customer reaches out to us.
Everything was done right.
29 marzo 2023
Quick shipping and a great price
Quick shipping and a great price. They have some really cool stuff that's hard to find elsewhere.
27 marzo 2023
Great price and selection.
24 marzo 2023
I just purchased and received my…
I just purchased and received my merchandise that I was not able to find on Amazon. Nothing else special.
24 marzo 2023
ordered
ordered, took a couple weeks to get parts in, emails asking where the parts were and they were very quick to respond, pleasant to talk with and when the part came in they were shipped fast. thank you will order from again..
22 marzo 2023
I purchased they went out of stock on
I purchased they went out of stock on, so without notifying me, they sent me a different product. Now I’m trying to return it and get a refund, and the email reply
Is still yet to come.
22 marzo 2023
Risposta di EIO
This review is 100% false, customer requested a return by email on March 28, and we replied IMMEDIATELY that he was approved to return the order. The customer has not done that and instead chose to try to blackmail us with bad TP feedback into a full refund with no return to get a free item.
When we try to call the customer, it goes straight to voicemail and then states the mailbox is full meaning we cannot reach this customer in any way. Sounds very much like a scam.
I didn’t have any trouble finding the…
I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.
22 marzo 2023
Took a week before item shipped out.
22 marzo 2023
JOHN IS ALWAYS SO VERY HELPFUL WHEN I…
JOHN IS ALWAYS SO VERY HELPFUL WHEN I CALL AND PLACE AN ORDER.. GREAT CUSTOMER SERVICE.
22 marzo 2023
Merchandise arrived on time and without…
Merchandise arrived on time and without damage, and it's good
Quality
14 marzo 2023
As expected for a competitive price
27 febbraio 2023
Excellent transaction and it was easy…
Excellent transaction and it was easy to navigate the website. Also, the product was exactly what I wanted and came in a timely manner.
31 gennaio 2023
Great product and awesome price!
7 febbraio 2023
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