Service was very good. Just entered the room and was immediately attended and they made me feel comfortable .helped setting up gown and hat . Overall very friendly and helpful staff .👍
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What a splendid shop, full of high quality clothing. I was delighted to find shirts made from genuine West Indian Sea Island cotton, in different colours. Only very few shirtmakers sell this genuin... Leggi di più
L'azienda ha risposto
I have hired 3 graduation gowns in the past, this is my first time using Ede & Ravenscroft. Not only was the hire significantly cheaper than other organisations but the quality was better. What really... Leggi di più
L'azienda ha risposto
Absolutely appalling. Have had to pay sitting fee twice as didnt appear on system despite proving money came out of bank account. Spent day after day trying to access photos. Still havent succeeded de... Leggi di più
L'azienda ha risposto
4,0
Molto buono
2353 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It was a good experience
It was a good experience, the costumer service was perfectly good, well organised, professional aspects of the service was wonderful.
27 ottobre 2025
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Risposta di Ede & Ravenscroft
Hello,
Thank you for your kind words.
We're pleased to hear you had a positive experience with our customer services team.
Congratulations on your achievements!
Many thanks,
Alice
Wonderful service
Wonderful service. Really friendly and helpful staff.
7 novembre 2025
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Risposta di Ede & Ravenscroft
Dear Carmai,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Great service and good quality items.
Great service and good quality items.
7 novembre 2025
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Risposta di Ede & Ravenscroft
Dear Claire,
Thank you for your positive feedback regarding the service received and our products.
Warm regards,
Alice
Fantastic service
Fantastic service, straightforward booking and wonderful care on the day of the graduation. Thank you
7 novembre 2025
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Risposta di Ede & Ravenscroft
Dear Ksenija,
Thank you for your positive feedback regarding our members of staff.
We're pleased to hear that the booking process was smooth and that you had received a high quality service from our members of staff.
Congratulations on your achievements!
Many thanks,
Alice
Helpful staff and flexible service
Helpful staff and flexible service
7 novembre 2025
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Risposta di Ede & Ravenscroft
Dear Morgane,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Brilliant kind personal service with a…
Brilliant kind personal service with a big smile.
7 novembre 2025
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Risposta di Ede & Ravenscroft
Dear Nicole,
Thank you for your kind words regarding our wonderful staff.
We aim to deliver high quality service for the graduates and we're pleased to hear that this has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
A wonderful graduation experience!
The graduation event was beautifully organised. The staff were reliable, efficient, and genuinely enthusiastic about our success. They made sure everything went smoothly — from helping us with our gowns to ensuring our photos were taken perfectly. Their support and attention to detail made the evening truly memorable. I’m very grateful for their hard work and dedication.
3 ottobre 2025
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Risposta di Ede & Ravenscroft
Hello,
Thank you for providing positive feedback regarding our staff on the day.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Very helpful and friendly staff
Very helpful and friendly staff, were able to find my gown easily even though my qr code wasn't working. Gown was a perfect fit and easy to wear.
8 ottobre 2025
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Risposta di Ede & Ravenscroft
Dear Natasha,
Thank you for your positive feedback regarding our gown and processes on the day.
Congratulations on your achievements!
Many thanks,
Alice
Great service
Great service, easy to book, quick to collect. Unsure where to take back, but that was due to lack of information from Uni i'm guessing!
Comfy cap and gown!
29 ottobre 2025
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Risposta di Ede & Ravenscroft
Dear Jo,
Thank you for your positive feedback.
If you were unsure where to return the gown, please contact us using the contact form below:
https://www2.edeandravenscroft.com/contact-us/
Alternatively, please give us a call on this number 01223734759. One of our agents will assist with how to return the gown either over the phone or over email.
Kind regards,
Alice
Risposta di Ede & Ravenscroft
Dear Sana,
Thank you for your feedback regarding our pricing.
We understand the pricing may seem high for some, but we want to aim to deliver a high quality product to the graduates. This feedback has been taken into account. We appreciate any feedback that can be provided regarding our ceremonies.
Any issues or queries regarding the gown or other products, please do not hesitate to contact us through our contact form below:
https://www2.edeandravenscroft.com/contact-us/
Kind regards,
Alice
Very efficient
Very friendly, very efficient, Lots of graduates but made to feel special
28 ottobre 2025
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Risposta di Ede & Ravenscroft
Dear Ross,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
Very helpful employees and good quality
Very helpful employees and got the right sized gown fitted in good time and with clear communication about what I needed. When I needed it and where I needed to go to collect.
Felt clean and comfy
Seemed fairly expensive but don’t think that’s unique to Ede & Ravenscroft and had to get it anyway
8 ottobre 2025
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Risposta di Ede & Ravenscroft
Hello,
Thank you for your positive feedback.
We're pleased to hear our gowning process on the day of your ceremony went smoothly for you.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Experience was great
28 ottobre 2025
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Risposta di Ede & Ravenscroft
Dear Symone,
Thank you for the positive feedback regarding our services.
Many thanks,
Alice
Graduation
The staff were very well organised, acp and gown found in a matter of seconds. So glad there was someone there to dress me.
30 ottobre 2025
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Risposta di Ede & Ravenscroft
Hello,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
The staff were very friendly (lots of…
The staff were very friendly (lots of smiles) and helpful. There were no problems with my gown. They answered all my questions.
3 ottobre 2025
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Risposta di Ede & Ravenscroft
Dear Sam,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
Congratulations on your accomplishments — we’re thrilled to celebrate your success with you!
Warm regards,
Alice
I was surprised with the level of their…
I was surprised with the level of their performance and gown collection coordination! Everything was well plan and arranged, Staff was very helpful in assisting with put on the gown. Overall, excellent service.
27 ottobre 2025
Non scritta su invito
Risposta di Ede & Ravenscroft
Hello,
Thank you for your kind words! We're so pleased to hear that you had a great experience with our amazing team.
We aim to deliver a high-quality service for the graduates, and we’re pleased to hear that this service has been fulfilled.
Congratulations on your achievements!
Many thanks,
Alice
Poor results
You can click better pictures with your phone .Very dark,old style pictures.probably done so that people then choose add on.Like brightness,spot reduction,clarity etc
4 settembre 2025
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Risposta di Ede & Ravenscroft
Dear Fiona,
Thank you for your feedback regarding the photos received. I'm sorry to hear the that the photos received weren't to the standard you were expecting.
We are more than happy to look into your photos further for you. Please email us at the below email address:
customerservicesmanager@edeandravenscroft.com
Please ensure to include your name and order number in your email.
Kind regards,
Alice
Friendly made me feel comfortable as I…
Friendly made me feel comfortable as I was very anxious on the day
Great job
30 ottobre 2025
Non scritta su invito
Risposta di Ede & Ravenscroft
Dear Courtney,
Thank you for your kind comments regarding our wonderful staff.
We're pleased to hear that our staff made you feel comfortable for your graduation.
Congratulations on your achievements!
Many thanks,
Alice
Efficient service
Efficient service, lovely staff, made my graduation day extra special 🤍
28 ottobre 2025
Non scritta su invito
Risposta di Ede & Ravenscroft
Dear Karen,
Thank you so much for your lovely feedback! We're delighted to hear that our team made your experience a positive one.
Congratulations on your well-deserved success — we're so happy to celebrate this moment with you!
Best wishes,
Alice
Excellent and quick service
Excellent and quick service, gown fitted very well.
4 novembre 2025
Non scritta su invito
Risposta di Ede & Ravenscroft
Dear Kaung,
Thank you for your kind comments regarding our members staff. We're pleased to hear that the gown fitted well for your special day.
Congratulations on your achievements!
Kind regards,
Alice
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