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Valutata 1 stelle su 5

In my opinion use a Smart Card and if needed CSCS card. The ECS card is just more money for nothing.None of the staff know anything about the skillsets they are supposed to be validating. There are... Leggi di più

Valutata 1 stelle su 5

Every time you try and call them you wait for 15 - 20 mins then it just cuts you off Get the same old shit at the beginning ( we are experiencing large number of calls blah blah blah all the inf... Leggi di più

Valutata 1 stelle su 5

Absolute disgrace.... I've had a gold card for 8 years, with 23 years industry experience. Out of the blue when renewing, they've changed the criteria and are now stipulating an apprentice... Leggi di più

Valutata 1 stelle su 5

They advertise online assessments to replace the old test at test centres but it’s impossible to log on. They’ve removed all telephone access to the company and don’t answer technical help emails. Thi... Leggi di più

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Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

62 recensioni

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Valutata 1 stelle su 5

Online H&S Test

50 questions in 30 mins turned into 50 questions in 18 minutes due to the time it takes to load the next question. Utterly scandalous way of doing things, expectations of doing the exam and not having adequate time to complete it. Now I have to wait for manual inviligation which can take up to 3 days. No doubt I'll fail this after reading the reviews below. An absolute money racketeering ring. Needs to be reformed by persons who actually know what to do.

11 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Hopeless

Not fit for purpose, H&S online test procedure is just a massive stressful experience.
Keep looking at your webcam else it’s a fail, get distracted when you’re expected to click the target button that appears randomly to prove you actually looking at the screen, not clicking immediately = fail.
Finished my test and was waiting for result to be greeted by “please wait”, 20 minutes later still waiting starring at webcam.
Tried phoning for support but no one picked up the phone, closed the website in the end as totality fed up with the whole experience.
Still don’t know if I’ve passed or failed, but to be honest, I couldn’t care less anymore. Hope I never had to go on the website ever again. 

19 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Tried to renew an existing card what a NIGHTMARE

Tried to renew an existing card and had to resit an online exam. The software was very problematic to load which took at least 9 attempts. Then the software kept crashing while taking the exam. The whole experience was incredibly stressful as the test is timed and you are videotaped to ensure you are not cheating. Under such conditions it is impossible to read the questions and answer them correctly and course I failed the test as well. Total nightmare to deal with. No customer support at all just a total waste of money. I have tried to ring them but the call gets dropped. I have emailed but no response.
I can only assume that the software is produced on the cheap somewhere outside the U.K. and it doesn’t work.
It’s typical UK customer service. A bloody disgrace.

14 luglio 2023
Non scritta su invito
Valutata 4 stelle su 5

Gold Card - finally got there.

Ok, so issue has hopefully been resolved - I had a JIB gold card that has partial credentials printed on it went sent even though I was emailing previously for help…

Anyways, after a complaint made, ECS complain department was very quick, very helpful and resolved the issue promptly… thank you Nicola Budds

4 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Surprised ECS managed to get a 1.7/5…

Surprised ECS managed to get a 1.7/5 stars. They make it so difficult to get on site, and offer little help. One person says it’s gone through, then it gets put on hold again and told I need to spend more money to do something extra that wasn’t required last time I renewed. They are a joke!

14 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

ILLITERATE!

ILLITERATE!
UNPROFESSIONAL!
THIEVES!
GOVERNING BODY OF GREEDY PIGS!
MUST BE SHUT DOWN!

4 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

It's all a con to get money out of you.

After I passed my assessment exam I went to renew my ecs card. After a couple of weeks they informed me that they needed verification of an old city and guilds 15th edition exam and that I had to go to City and guilds and get it verified and to send them proof of this. When I looked into this the City and guilds wanted £44 to do this. So I went back to the ecs and told them as it was an old exam and I had the 17th edition qualification could they just take it off the system. They said no.so I had to pay it to get my card. When I sent ecs the proof that the qualification was genuine in a letter the City and guilds sent to me I forwarded this onto ecs and they replied that they would have to get onto the City and guilds themselves to confirm it was genuine. Why couldn't they have done this in the first place. And save me the £44..its all a con between the two companies. And they didn't even put the qualification on the back of the card.

1 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

68 years of age

68 years of age , qualified electrician for 48 years , kept up to date with all qualifications for my Gold Card , 2391 , 18th edition plus REAL electrical qualifications , unable to renew because I need a safety awareness course. They can kiss my ass

26 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Due to covid19 and work issues

Due to covid19 and work issues, I had to cancel my card application. Be warned ECS.org say they do not issue refunds, YOU HAVE BEEN WARNED. Thanks for kicking me why I'm down, typical money grabbing corporate theft, 0/10

10 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Awful service

Awful service. Long wait times to sit the H+S test. Test result hasn't been uploaded so i'm unable to apply, even though i've got an email confirmation that i passed. They don't answer phones, or emails, or have any online assistance. absolute extortion. Currently there's a shortage of lorry drivers, in a few years there will be a shortage of electricians, and the ECS will be largely to blame.

6 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam

Absolute scam, the questions are an afront to our city and guilds knowledge and skills.
These cards are just a way to suck money from you through bulls*it legislation.
I will never do this again.

8 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Chris Naylor provides terrible service

Chris Naylor provides terrible service. He is unsupportive, rude, arrogant and should not be employed.

Very disappointing dealing with this organisation, very low levels of service, if any. Would recommend numerous other schemes.

16 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

How do they continue to get away with it?

When you apply for a upgraded/different card with new qualifications and H&S exemptions, they take your money and send you a "replacement card". This basically means they update the qualifications and card type but give you your old cards expiration date. So instead of paying and getting a new card with 3 year validity, you only get a few months before having to pay them a fee again! What the heck?
And don't even think about emailing them. The website says they aim to respond within 2 weeks to emails. That's if you're lucky..

3 maggio 2020
Non scritta su invito
Valutata 1 stelle su 5

ECS Card are THIEVES & SCAMMERS !!!!!

ECS Card are the biggest crooks ever the whole company needs to be investigated by the trading standards for stealing people's money. They downgraded my ECS card when I renewed it and told me my City & Guilds 2365 Level 3 qualification is not recognised by the JIB so I contacted the JIB and they told me that it is. So ECS issued me with an Electrical Labourer's card which was a lower grade than I had before. Now I'm earning less money just because of my card. It's a shame this is the only company that you can get your electrical card from as if trying to get qualified isn't hard enough already.

6 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

ABSOLUTE COBBLERS..!

ABSOLUTE COBBLERS..!
This is a box ticking exercise for money to be made.
If you are not an electrician - Yet related discipline (Their words) They have no idea how to process you.
They encompass telecommunications under this card & leave you in the dark.
Ask you questions about electrical systems?? Even though you are not an electrician - Nor have any electrical skills.
Any "comms" qualifications you hold are not recognised because they are not electrical qualifications.
PIECE OF Crap system not valid for people not in the electrical game.

29 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

A DISGRACE !

A DISGRACE ! Pay your money only to be given no help what so ever ! This company should not be allowed to trade and should not be able to ruin peoples careers !

17 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

Disappointing service KFC do better.

Overall disappointing with express service let alone overall policy. Arrive 11am to hand in some papers then be expected to wait till 3pm to pickup card. 3:20pm and still nothing.

Legalised blackmail to work. I can accept need process but it's clearly not smooth enough and need major overhaul.

Card arrived 30min late and spelling mistake.. what a total joke.

12 luglio 2017
Non scritta su invito
Valutata 1 stelle su 5

Ecs card is legalised blackmail to …

Ecs card is legalised blackmail to constantly pay for a licence to work, a compulsory union. If a test was required before renewal, I'd accept charge would be necessary, but constantly paying for right to work is disgusting. Can't get job without it, having to pay for renewal, even if you haven't found job. Disgusting in my book. Unless a test is involved renewal should be unnecessary ,unless card lost. Even renewal fees are extortionate for unemployed. Who is gaining from this money?

27 maggio 2017
Non scritta su invito

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