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Valutata 5 stelle su 5

Mark and Mark( yes both had the same name, made it easy to remember for us oldies ) were really polite, friendly and very knowledgeable about fitting the new patio door . They were very tidy workmen a... Leggi di più

Valutata 5 stelle su 5

I recently had some old windows replaced by EcoGlaze and was very pleased with the whole experience. The fitters arrived on time and were friendly and polite. They carried out the installation efficie... Leggi di più

Valutata 5 stelle su 5

The whole process of choosing design and measuring was friendly and efficient. The installation was done really well, no mess no fuss, guys tidied up and were friendly and considerate. The windows ar... Leggi di più

Valutata 5 stelle su 5

Our first foray into replacement doors and we certainly had selected a tip top company. From the initial meeting to discuss new patio doors to the excellent fitters Mark and Mark ensuring ther... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di finestre in PVC
  2. anche in
  3. Fornitore di porte
  4. Fornitura e installazione di verande e serre
  5. Impresa edile

Scritti dall'azienda

EcoGlaze Group - Windows, Doors, Bifolds, Conservatories, Orangeries & Building work - A++ Energy saving products with 15 year insurance backed guarantees. Interest FREE finance available on all of our quality windows & doors. Completely FREE no obligation quotes on all of of our A++ rated energy saving products including Windows, Doors, Bifolds, Conservatories, Orangeries and Building works. All work undertaken is covered by CERTASS registration and is registered with the deposit protection service. All fitting is guaranteed for 15 years and come complete with a HOME INSURANCE PROTECTED insurance backed guarantee. Interest FREE finance available over 1 & 2 years with 3, 5 & 10 year plans also offered at 9.9%.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

218 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Solitamente risponde dopo 1 mese o più

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4,9

Tutte le recensioni

(218)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great noise reduction

Fitted in a few hours. The noise that this door has reduced from a busy road is amazing i can barely hear the cars now.

28 settembre 2023
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Risposta di EcoGlaze

Thank you for your 5 star review Jeff! We’re really pleased you’ve noticed the difference, our UPVC & Composite doors are great at reducing sound as well as creating a more efficient entrance to your home. We look forward to hearing from you again in the future.

Valutata 5 stelle su 5

Great team

Great team. Pete the surveyor was very informative and talked us through the whole build process. This team have just won eco home improvement specialist of the year and I can see why! Spectacular product and wonderful people. Keep up the great work guys thank you all!

10 agosto 2023
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Risposta di EcoGlaze

Hello again Kerry and thank you for excellent 5 star review you have left for the EcoGlaze team! We really appreciate your feedback and hope to hear from you again in the future.

Valutata 5 stelle su 5

New conservatory roof fitted

Had new roof fitted on our conservatory. Superb work and all the fitters were great, friendly and accommodating. Could not believe how quickly it was finished. Antony in particular, worked like a Trojan. We are really pleased with the result. It now looks like a new conservatory.

30 agosto 2023
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Risposta di EcoGlaze

Hello Mr & Mrs Whiticker, we’re glad you love the quality of the product and workmanship we provide as well as the speed the job was completed. Thank you very much for the 5 star review!

Valutata 5 stelle su 5

5 Star Service

Excellent quality service from the Pontyclun team, from enquiry and assessment team: David, Josh and surveyor, to fitment team: Lewis & Rory. A really friendly team who deliver a 1st class and professional, 5 Star product and service - Highly recommended. Thank you all, keep up the great work.

18 agosto 2023
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Risposta di EcoGlaze

Thank you for the review Ann however we think this could be a slight mistake. Our team are based In Wiltshire and im afraid to say we don’t travel as far as Pontyclun. We will send this across and inform the company we believe you are looking for :)

Valutata 5 stelle su 5

I would have no hesitation recommending…

I would have no hesitation recommending Ecoglaze to my friends and colleagues.
The installation was completed on time and the "fitter" Anthony was hard working and a very sociable character.
I was also impressed by the after sales care and inspection
The quality of the windows is impressive backed up with a long guarantee period which I do not expect to have to test.
All in all Ecoglaze should be around for many years to come.
Colin Baker

5 giugno 2023
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Risposta di EcoGlaze

Thank you for your feedback Mr Baker along with the fantastic 5 star review. Customer satisfaction reports, post installation checks as well as the after care is something we work really hard on so we’re glad you have been impressed with the service. Our 15 year insurance backed guarantee is there to give complete peace of mind once we’re gone! Thanks again and we look forward to meeting again in the future.

Valutata 5 stelle su 5

A good experience

All members of the team were helpful and friendly at all stages from initial contact, agreeing the contract and installation.

27 luglio 2023
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Risposta di EcoGlaze

Thank you for your review Mr Taylor, we’re really pleased to hear you’ve been happy with the whole process, team and end result! We look forward to hearing from you again in the future.

Valutata 5 stelle su 5

Great company

Great communication from Curtis throughout, very reasonably priced compared with other local window companies who have quoted.

No pushy sales just honest and provided lots of information/options.

The two window fitters themselves were great, really friendly, made sure all carpets were covered and left everything clean and tidy.

Would highly recommend if you need new windows. Thanks EcoGlaze team :)

2 agosto 2023
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Risposta di EcoGlaze

Hello Katrina, we’re really pleased to hear you’ve been happy with everything, especially our sales approach and installation. We believe we stand out from the crowd with our lack of pushy sales tactics whist leaving our work to do the talking! Thank you for the kind words and recommendations.

Valutata 5 stelle su 5

Very happy and satisfied customer here

Very happy and satisfied customer here! Very friendly team from start to finish. Nothing is too much, window frames fitted in advance of glass being delayed. Even managed to sort out and extra requirement in fixing existing old garage door while fitting frames for another job. Very happy and highly recommend Curtis, Sam and the rest of their team 👍

25 luglio 2023
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Risposta di EcoGlaze

Hello, thank you for the excellent 5 star review. We always try our best to help our customers and go the extra mile wherever possible. We’re please you have been happy with the outcome!

Valutata 5 stelle su 5

Excellent piece of work

They were able to finish their work on time.
There were no faults on the job They did.
The work They did is excellent, They acted professionally and They tidied up after They finished work.
I'm impressed about their work.

21 luglio 2023
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Risposta di EcoGlaze

Thank you for the 5 star review Mr & Mrs Boakye! Our fitters really enjoyed working at your property. The new imitation sliding sash windows with sash horns look fantastic and we’re sure they will be far easier and smoother to use. We look forward to hearing from you again in the future!

Valutata 5 stelle su 5

Whole house refit!

From start to finish the whole team have been fantastic.
Especially the fitters, Lewis and Rory were outstanding, hard working and completely professional throughout.

Would absolutely recommend to anyone looking to use this service.

17 luglio 2023
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Risposta di EcoGlaze

Hello Mr Frowen, we really appreciate your good feedback and are pleased to hear you would recommend us to family and friends! We look forward to speaking again in the future.

Valutata 5 stelle su 5

Great service from Curtis and Anthony

Great service from Curtis and Anthony. Had a few problems with patio door but all sorted. Will definitely use them in the future. Would definitely recommend.

12 luglio 2023
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Risposta di EcoGlaze

Good afternoon Mrs Byrne, and thank you for the review! Adjusting doors after installation will sometimes be needed. We always find customers appreciate our immediate 24 hour return and service if this is the case. We’re really happy we’ve left you happy with both the product and services you have received.

Valutata 5 stelle su 5

Would highly recommend

Excellent personal service with no pressure sales.Everything well explained, with plenty of options.
Windows and a door installed with care, blinds and curtains removed and replaced by installers. Area cleaned after work completed.
An excellent looking product - we are very pleased and will certainly use EcoGlaze again. It is also wonderful
to know that EcoGlaze recycle what is removed helping our planet.

27 giugno 2023
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Risposta di EcoGlaze

Hello Mr & Mrs Owens, it’s very kind of you to leave us a 5 star review and we also appreciate the latest order you have placed with us. Our commitment to recycle 100% of your old product along with our pledge to hit net zero is very important to us and we’re really pleased to hear this also means a lot to you!

We look forward to returning in the coming month’s. Thanks, The EcoGlaze Group

Valutata 5 stelle su 5

I would highly recommend EcoGlaze to…

I would highly recommend EcoGlaze to anyone wanting 5⭐️ quality windows alongside superb customer service.
We have had all new windows throughout the house and x 2 doors which has made such an incredible difference to the look of the house, as well as increasing a feeling of extra “security”.
We had communication throughout, any questions answered, and Curtis was an extremely lovely person to speak to.
Furthermore if you need a plasterer we had the fantastic Luke sent round from Duke’s Plastering Services. Also an absolute pleasure to deal with.
Worth every penny, the brilliant reviews showcase Ecoglaze perfectly.
Thanks again!

10 luglio 2023
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Risposta di EcoGlaze

Hello Mrs Bernard, we really appreciate the excellent review you have left for us and our contractors. Almost all the staff at EcoGlaze are employed by us, however when we need to use external contractors it’s really important to us we use the right ones! We have a very close and long working relationship with our plasterers, plumbers and electricians which means your jobs are never left to chance. We’re really happy you love the secured by design doors and we completely agree… they look great!

Thank you
EcoGlaze Group

Valutata 5 stelle su 5

Award winning company with plenty more to come in the future

We had no intention of replacing our windows until I walked in to their office and met a very pleasant informative team. This was backed up by their Certass registrations whilst also being an accredited green scheme installer through Barclays. The two surveyors we met had exceptional knowledge and the window fitters were also on time everyday with phenomenal work ethic. We had a friend that used this company 4/5 years ago but we knew it expanded and turned into a limited company and we assumed the staff would have changed but this was not the case. Ironically we actually had the same installer and surveyor. The office isn’t manned at all times but if I left a message they always called me back and always updated me as per their “what happens next” paperwork. I know this company have won awards in the past and I have recommend and applied them this years business of the year. A company like this deserves recognition. Fingers crossed for the eco glaze group

30 giugno 2023
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Risposta di EcoGlaze

Good afternoon Mr Webb, I know we’ve already had conversations regarding the work but thanks for leaving this review as well as the gifts fit our fitters. The recognition from our customers means a great deal to us and is our number one priority. Anything else is a bonus! We look forward to hearing from you again in the future.

Valutata 5 stelle su 5

Windows and porch plastering.

After a bumpy start with the delivery, not the fault of EcoGlaze, my windows were installed with expert ease and speed. The guys were great! Very polite and helpful. EcoGlaze also arranged a job on our porch which had to be plastered, they used a very nice young man called Luke who was worked in a very methodical and tidy manner. Would recommend Luke and the other guys in an instant. Thanks.

15 giugno 2023
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Risposta di EcoGlaze

Hi Mr & Mrs Potts, thank you for your understanding with the later delivery and thank you for your 5 star review. The windows along with the new, insulated and plastered room looks great! We know the importance of thermal efficiency and we’re sure this be a vast improvement for you in the future. Many thanks from the EcoGlaze Group

Valutata 5 stelle su 5

A must use company

A must use company. 6 window and 2 doors fitted on time to a high standard with professional fitters. Fantastic after care with follow up calls to ensure I the customer was happy with the installation. I have further recommend 2 further customers who are having works done.

19 giugno 2023
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Risposta di EcoGlaze

Hello Mr Guess, thank you for a fantastic 5 star review along with the several family and friend recommendations you have sent our way! We look forward to keeping in contact.

Valutata 5 stelle su 5

Brilliant company

Brilliant company, Curtis very professional and reliable, would recommend!

13 giugno 2023
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Risposta di EcoGlaze

Thanks for the 5 star review Mr Warren! We’re pleased that you were happy with the professionalism of our staff and company.

Valutata 5 stelle su 5

EcoGlaze group fantastic

The person who was talking to us about the windows was very helpful and the men who put are windows in were very friendly and very clean when they were working when they finished working they cleaned up after themselves to and the windows look great now they’re in.

28 aprile 2023
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Risposta di EcoGlaze

Hello Mr & Mrs Close, thank you for the review! We know how important it was for you to find a specialist installer of odd leg frames and really pleased you’re happy with the work, service and end product.

Valutata 5 stelle su 5

Amazing

Had my door fitted. Amazing quality, with fantastic service!

17 giugno 2023
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Risposta di EcoGlaze

Thanks for the 5 star review Mr Edmonds! Really happy to hear everything went well.

Valutata 5 stelle su 5

New look

The windows they provided are excellent changed the total look of our bungalow the fitter anthony is excellent nothing to much for him. very hard working 3 sets of patio doors and 13 windows and new conservatory roof we kept him busy. I
Would recommend this company.Curtis and sam kept checking work.

17 giugno 2023
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Risposta di EcoGlaze

Hello again Mrs Smith, it was an absolute pleasure to undertake the work at your property. As you’ve said, It really did change the look of the bungalow and we’re glad you’re pleased with the amazing end result. Thanks for the kind words!

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