Your colleague Joe R (from Brazil) was outstanding. He was quick and competent at installing all the new ceiling lights in both our bathrooms, leaving the ceilings looking really Good. He then... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Your colleague Joe R (from Brazil) was outstanding. He was quick and competent at installing all the new ceiling lights in both our bathrooms, leaving the ceilings looking really Good. He then... Leggi di più
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Very impressed with the service. Booked an EPC. Got a prompt email confirming receipt of order. Telephone call after working hours done 2 hours later offering appointment the next day. Certificate rec... Leggi di più
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We have recently had battery storage installed by Eco Approach. We contacted Pete Uppal who had previously given us very good and detailed advice on another project (he advised us not to do it an... Leggi di più
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Sadly will not use again. Instructions not listed to. Contractor turned up to the property when they should have collected the key. There are too many divisions in this company and they dont appear to... Leggi di più
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We’re a leading nationwide property services company established in 2013. Every month, we visit thousands of properties carrying out: > Solar & Air source heat pump installations > Boiler installation, servicing & repairs > Electrical works > Property certification Our mission is to transform properties across the UK with our compliance and energy services, making homes safer and healthier, more energy-efficient, and affordable to run. Our vision is to set the standard for sustainable property services in the UK, creating better lives, thriving communities, and a greener planet for all.
182a High Street, Beckenham, BR3 1EW, Regno Unito
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Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Very friendly and polite, who offered a professional service
I was initially told I would have a call and have a visit within the next few days. This took weeks to happen had to repeatedly call. I gave up and thought I had been scammed. Then out of the blue received a call from a very polite engineer.
He was very professional and went about his job in a very competent way so very pleased from that prospective. It such a shame that you let your selves down form the outset with very poor communication and follow up. Therefore my overall expectation was not met.
Had to chase for the appointment after a week of no contact. But went smoothly after that. Citificate was received very quickly after the inspection.
Highly recommend. We had an EPC for the Sale of our property. Only took half a hour to do with the EPC ready to Print out the next day! Great Comms from Kevin and half the price stated by the Estate Agent!
Communication was good. It took longer to get an electrician to do the EICR than I expected. The remedial work required was very expensive and I have no idea whether it was value for money.

Risposta di Ecoapproach
⭐️⭐️⭐️⭐️⭐️ Title: Outstanding Service – Went Above and Beyond
Review:
From start to finish, the service I received was exceptional. The team went above and beyond to provide clear communication, prompt support, and a smooth process from beginning to end. It’s rare to find a company so professional, friendly, and genuinely committed to customer care.
Everything was handled efficiently, and nothing was too much trouble. Their support in Northern Ireland has been first-class, and I felt fully looked after throughout the entire process. I would highly recommend them to anyone looking for reliable, trustworthy, and top-quality service.
The on-line communication, timing and price were great. The chosen contractor/employee carrying out the survey was extremely rude and combative. 1 star and not recommended, simply for the in-person delivery.

Risposta di Ecoapproach
I am very satisfied with Ecoapproach. From the beginning of contacting them they made it so easy. They kept in touch throughout the whole procedure from beginning to end. Dates giving were honoured and electrician arrived on time. Follow up electrician to check work was carried out properly. Cannot fault them
A simple easy process booked on line and completed within 48 hours
I had a problem where I suddenly wasn’t available for a month, and they kindly let me know, that I could get back in touch when I’m ready.
They themselves approached and left another appointment when they hadn’t heard fir a few weeks, and thankfully I had forgotten and lost details. But they came through, cared enough about their client, to give me space, and then get back in touch. It cost me no more money. Very satisfied and will use them again and again,
Not very happy with this company. First had to chase them several times to get an update on the inspection.Then they came back and said it had failed. They came back with 2 separate prices for remedial works, I asked if I went for the lower price would it pass and their response was we can't guarantee that but if you pay the higher price we can guarantee it!! There was then a delay of several weeks before I actually received the certificate, although the works had been completed. Need to pick up your game.

Risposta di Ecoapproach
Overall happy with the service, but would have been better if the Certificate could have been sent immediately without me having to chase it up. Would use the company again.
Easy to deal with & good communcation.
Turned up when they said.
No problems. Would recommend.
Shocking lack of communication. Unhelpful advice. Time delays unbelievable. After nearly a month of sending an application by registered postage there was no acknowledgment of receiving it. So after yet another half an hour of waiting to get through they finally found the registered letter/application. For about 3 months i have been trying to just get my application on the waiting list. Today I spoke to a helpful lady, Agnes, and am hopeful that my application will at least have a reference number at long, long last

Risposta di Ecoapproach
Easy on line booking and ease of appointment and assessment of property
The man that came was very efficient and punctual .
And professional .couldn't ask for anything more well done .
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