Absolutely incredible care. As a care home and day centre entertainer, I visit many, many settings. ECL has blown me away with the level of care they provide. The staff are so engaged with the custome... Leggi di più
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I have been in the care of ELC staff during my stay at the Colonia court care home in Colchester Essex where I have spent the past month in the final phase of recovery from a knee cap operation .ELC s... Leggi di più
Jessica & her team go above and beyond for the care of my wife. After only a short time in going once a week to the day centre my wife & myself couldn’t be happier & is making such a difference in our... Leggi di più
L'azienda ha risposto
I recently was in Winsford Care Home in Clacton on Sea from 28th Jan to 25th Feb 2026 under the Recovery To Home scheme. I came from hospital where I had treatment for Guilliam Barre Syndrome and had... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ECL provides care and support services in Essex, Havering and West Sussex, supporting thousands of people to live safely and independently within their own homes and local communities. Our services support older people, adults with learning disabilities, adults receiving reablement services and people with sensory impairment.
ECL | Person-centred Care
Scritti dall'azienda
- ECL values itself as being a quality, responsive and progressive organisation.
- Our mission is to provide existing and new customers with choice and control when accessing services that support their independence and for ECL to be recognised as the company that best meets their needs.
Informazioni di contatto
Victoria Road South, CM1 1QH, Chelmsford, Regno Unito
- 03330 135 438
- ECL.ContactCentre@essexcares.org
- ecl.org
4,8
Eccellente
351 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
Just wanna say Thank you to Katie…
Just wanna say Thank you to Katie Connolly who supported me through my new job I’m gonna start. She helped me fill forms.
5 novembre 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your kind words! We're thrilled to hear that Katie Connolly was able to support you as you prepare for your new job. Starting something new can be exciting and a little daunting, so we're glad Katie could help make the process smoother by assisting with your forms.
Wishing you all the best in your new role — you've got this!
My worker's are Lynn and paddy they…
My worker's are Lynn and paddy they have done more for me in 2 meetings than what anyone has done all my life, they're brilliant.
31 ottobre 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your lovely feedback. We’re thrilled to hear that Lynn and Paddy have made such a positive difference for you. We’ll make sure your kind words are passed on to them.
Thanks Katie!
Katie at ECL has been fantastic at helping my son receive a job offer for his dream job. She has been very understanding throughout the process and has given great advice and support.
Thanks Katie and the team at ECL
6 ottobre 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your kind words and for taking the time to share your experience! We're absolutely thrilled to hear that Katie was able to support your son in securing his dream job — what a fantastic outcome. At ECL, we pride ourselves on offering compassionate and tailored guidance, and it's wonderful to know that Katie's understanding and advice made a real difference.
We’ll be sure to pass on your thanks to Katie and the team — they’ll be delighted to hear your feedback. Wishing your son every success in his new role!
Warm regards,
The ECL Team
Very good experience
They helped me to get a job and they’re supporting me throughout my job
27 ottobre 2025
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Risposta di ECL | Person-centred Care
Thanks so much for the lovely review! We're really glad we could help you land your job and that you're feeling supported along the way. We're always here if you need anything.
The help and support I was given
The help and support I was given @ The Ashley Hub, made a very stressful time for the user and myself all a little bit easier.
The staff showed compassion and thoughtfulness all of the time
19 agosto 2025
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Risposta di ECL | Person-centred Care
Hi Julie
Thank you so much for your kind words. We're really pleased to hear that the support you received at The Basildon(Ashleigh) Hub helped make a difficult time a little easier. Our team always strives to show compassion and thoughtfulness, so it's lovely to know that came through in your experience.
Basildon Learning Disabilities Team
Working with Katie
Working with Katie (ECL Community Connecter) has been amazing for me, everything has worked and is working extremely well. I always feel supported and cared for. My needs are listened to and respected which is a huge thing for me, so it makes me feel super comfortable in the hands of Katie’s support knowing she will take action when bringing up things I need.
2 giugno 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your lovely review. It has been amazing to be part of your journey and watching you grow in confidence. Keep up the fantastic work!
Katie
Good job ECL
ECL have been a massive help with finding me employment, with the standout individual being Melanie Johnson. From letting me know of opportunities that I would probably miss, to helping me optimise my CV for different job roles. From offering moral and interview support, assisting with job applications and offering get togethers where I was able to better learn how to work within the current job market.
Without ECL It would be fair to say that I would have had a much harder time with things.
9 ottobre 2025
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Risposta di ECL | Person-centred Care
Hi Haydn,
Thank you for taking the time to send your feedback that reflects the support you have received from Mel. It has been a pleasure to support you with both of your employment opportunities and we look forward to seeing you flourish in your new role!
Many thanks,
Sam – Inclusive Employment Team Manager
Louisa’s journey to employment
I have mild autism. I currently work at Odeon Cinema in Chelmsford which ECL have helped me apply for the job. Caroline supported me for a while and made sure there was some reasonable adjustments for my interview which really helped my confidence and she has helped me get settled back into a work environment along with a few other job coaches at ECL which I’m forever grateful for! Having autism and finding work is not the easiest thing in the world but I’m so happy that it turned out to be a success thanks to Caroline and a few others who have stood by me for a good while! I’ve been working at Odeon for 18 months now and I love my job there!
Louisa from Chelmsford.
9 ottobre 2025
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Risposta di ECL | Person-centred Care
Hi Louisa
Thank you for your lovely words. I am so pleased you are still enjoying your job role and thank you for writing such a lovely review.
Caroline
Senior Inclusive Employment Consultant
Ben Breen-Miles's ECL Customer Review
I have been give a lot of help with job seeking, job applications and interview skills.
8 ottobre 2025
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Risposta di ECL | Person-centred Care
Hi Ben,
Thank you for your thoughtful feedback, which highlights the invaluable support from Sandra.
We look forward to continuing your support and supporting you into employment.
Many thanks,
Sam – Inclusive Employment Team Manager
Katy was amazing
Katy was amazing; very patient over the course of the year in finding me employment (I’m rather picky)!
6 ottobre 2025
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Risposta di ECL | Person-centred Care
Thank you very much for your review, it’s been a pleasure working with you on this journey and watching you grow in confidence.
It was a pleasure to be able to find you your dream role and wish you every success in the future.
Katie
Inclusive Employment Consultant – Mid
MEL AT ECL!
Mel at ECL is a star! So very helpful and kind, non judgmental and easy to work with. Also, all of the other staff at ECL I have met are also stars too! I am so happy to be involved with the ECL programme.
10 settembre 2025
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Risposta di ECL | Person-centred Care
Hi Ben,
Thank you for taking the time to send your feedback that reflects the support you have received so far. It has been a pleasure to support you, and we look forward to seeing you flourish in your new role!
Many thanks,
Sam – Inclusive Employment Team Manager
This is company are great.
This is company are great. Helped me in every step. Job hunting, applications, covering letters, sorting out my CV, supporting at interviews and checking on me at my new job. I highly recommend getting this company for people with disabilities wanting paid employment.
22 settembre 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your kind words and recommendation! We're absolutely delighted to hear that you felt supported throughout your journey—from job hunting and applications to interviews and settling into your new role. It means a lot to us that our services made a positive difference, especially in helping individuals with disabilities find meaningful, paid employment. We're proud to have been part of your success and wish you all the best in your new job!
Thank ECL for supporting my daughter in employment …
I am very grateful for the support ECL inclusive employment have provided my daughter for her work training .The help is very supportive and tailored to my daughters needs , including online training - all of which enables a learning disabled person grow in confidence in the work place . A thank you to the Tiptree employer as well for their understanding and most importantly the excellent support and communication provided by Linda Thompson at ECL.
8 settembre 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your lovely feedback. We're truly grateful for the opportunity to support your daughter in her work training journey. It’s wonderful to hear that the tailored approach and online training have helped build her confidence in the workplace. We’re also incredibly thankful to the Tiptree employer for their understanding and partnership, and we’ll be sure to pass on your kind words to Linda Thompson—her dedication and communication make a real difference. Wishing your daughter continued success and growth!
Very friendly & helpful
My work coach Hannah has been brilliant at helping me find and manage suitable jobs that I otherwise would not have found due to my autism. Since our first meeting I have gained experience and support with CVs and interviews, and have secured both volunteer roles to boost my CV and confidence. As a result I have secured a part time job while we continue to look for full time roles. They have been extremely friendly and supportive, and a great help in finding jobs.
5 settembre 2025
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Risposta di ECL | Person-centred Care
Thank you for your kind words, Isabel, it’s been a pleasure working with you on this journey and watching you overcome many barriers.
Your interview skills have improved greatly after all your hard work and visiting you in your workplace shows me how much your confidence has grown well done!
Many thanks Hannah
ECL Screening and Support
I am supporting a young Adult and have referred him to ECL. I attended the screen with they Young person. This was a positive experience for him and has now been accepted for further support. Both workers showed understanding and empathy and remained professional as well as very personable though out the process.
2 settembre 2025
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Risposta di ECL | Person-centred Care
Thank you for taking the time to share this feedback. We’re so pleased to hear that the screening was a positive experience and that the young person has now been accepted for further support. Our team works hard to ensure everyone feels understood and supported, so your comments about their empathy and professionalism mean a great deal. We’ll be sure to pass your kind words on to the workers involved.
I cannot praise the services of ECL…
I cannot praise the services of ECL enough. When my son qualified, he was seen, and allocated his Employment Consultant Caroline quickly. They met up every week, and Caroline was extremely attentive, gave good easy to understand advice, had a friendly approachable attitude, and was very supportive. She was always on the end of the phone, email, or text. She was also a support to me. By the time my son qualified for help, we'd been looking for employment for nearly 5 months, and I was beginning to flounder on how best to support him. She was a lifeline to me. My son has just got a job, and the support carries on in the workplace if he wants it to.
2 settembre 2025
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Risposta di ECL | Person-centred Care
Thank you for the lovely feedback and really enjoyed working with your son.
Caroline
Senior Inclusive Employment Consultant
Inclusive Employment
Excellent Service, right support at right time
The support I recieved from ECL was fantastic, They were able to come in and support me in my search for a job at the right time. Thanks to their help, I have just been hired after 2 years of internships! Thanks a lot!
1 agosto 2025
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Risposta di ECL | Person-centred Care
Thank you so much for your kind words! We're thrilled to hear that our support came at just the right time and helped you secure a job after two years of internships—that’s a fantastic achievement! It’s been a pleasure to be part of your journey, and we’re so proud of your perseverance and success. Wishing you all the best in your new role!
Erica is awsome
Erica is awsome
Shes always friendly, I always feel supported
Its very encouraging and fun
27 agosto 2025
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Risposta di ECL | Person-centred Care
Hi Liam, thank you for your great feedback that reflects the support Erika has provided you with. We look forward to continuing with supporting you into employment.
Kind regards,
Sam, Inclusive Employment Team Manager - North
Amazing and supportive team!
I was having great trouble looking and interviewing for jobs and was referred to ECL, they have been so incredibly supportive and my consultant Erika has been truly amazing in my journey to employment. After over 2 years of unemployment and many failed interviews they helped me regain my confidence and offered me some very valuable feedback on areas to improve.
With their help and support I have been offered an amazing role and I am feeling more confident than ever to get back into work!
22 agosto 2025
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Risposta di ECL | Person-centred Care
Hi Kimara,
Thank you for sending across this lovely review that reflect the support you have received from Inclusive Employment so far. It has been great to support you with looking for employment and we look forwarding to continuing your support once you begin your upcoming employment.
Kind regards,
Sam, Inclusive Employment Team Manager – North
Lovely
Katie Connolly has been great and very supportive of the work and helping to to find work
15 agosto 2025
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