Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Leggi di più
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Leggi di più
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Informazioni di contatto
3,9
Molto buono
418 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very helpful representative
Very helpful representative that helped me make changes on a flight to a different type with United because economy regular was sold out.
Very helpful, courteous and professional.
26 ottobre 2023
Great i like thim
23 ottobre 2023
I received the best and honest services…
I received the best and honest services from your company
26 ottobre 2023
Xavier
I was very lucky to have the nicest gentleman. He was so helpful and took the time to figure out a perfect solution to my problem. He went way out of his way to help me make my trip.
25 ottobre 2023
Xavier was extremely helpful
22 ottobre 2023
The price went up in one day
The price went up in one day! I feel like that the initial price was just a "hook" . I have not traveled yet but I will reach out when I do.
22 ottobre 2023
Customer service personnel was very…
Customer service personnel was very helpful, patient and courteous.
21 ottobre 2023
Enthusiastic and friendly
21 ottobre 2023
Best prices and straight forward…
Best prices and straightforward process with swift confirmation
11 ottobre 2023
Very quick to respond with updates and…
Very quick to respond with updates and to book flights.
18 ottobre 2023
Never book third party
Legal theft, charging $8500.00 for a $4000.00 trip.. you all should be ashamed!
17 ottobre 2023
Was a good experience .thanks tom for…
Was a good experience .thanks tom for helping me out good customer service
14 ottobre 2023
Marlin is a great representative
There was a problem with my booking, and I was contacted right away. I spoke with Rep. Marlin and he was very knowledgeable and attentive to my requests. I called again and got a different rep who was not as knowledgeable. I asked to be transferred to Marlin, and he got me a new booking the way I wanted. He is a valuable employee, and I commend his work.
16 ottobre 2023
Sandra Lee is the best
Sandra Lee is the best. She convert problems of the customers in solutions!!!
14 ottobre 2023
Informationen
Toms service was great and very helpful I liked how he handle my phone conversation over the phone
14 ottobre 2023
This took some time but Marcus really…
This took some time but Marcus really helped me through the entire process of me missing my flight and helped me rescheduled with minimal costs.
13 ottobre 2023
It started out like crap
It started out like crap. My $98.00 ticker I was told by Jake had gone up to 150.00 I was upset and hung up. I wanted to make sure my card wasn't charged, so I called back spoke to Nickie I told her why I was calling and how the price went up $50. I hung up. She called me back and found a $120. Ticket for me. She was very kind and patient. Nickie did very good.
Debby Barajas
12 ottobre 2023
Great& fast
12 ottobre 2023
Don't use unless you are 100% sure about your itinerary
difficult to reach for assistance. difficult to understand service reps. (heavy accents). ridiculous change fees. will NEVER use again
28 settembre 2023
Clear communication
Clear communication , patient and helpful assistance.
Agent Brandon worked carefully to resolve card issue not related to Ebooktrip to successfully complete process and followed up to confirm .
Excellent , professional customer service.
12 ottobre 2023
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