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Valutata 5 stelle su 5

I've been ordering from Eat Ping for a few weeks now and they are genuinely the best meal delivery company out there. I've tried a few different ones but none came close to the quality of Eat Ping. It... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The food is absolutely delicious and good quality. I am amazed, I have used other food prep companies and after a while the food quality deteriorates, if you keep it this good I will be with you forev... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristorante di cibo salutare
  2. anche in
  3. Consegna di pasti a domicilio
  4. Ristorante asiatico

Scritti dall'azienda

Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

301 recensioni

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Ha risposto al 95% delle recensioni negative ricevute

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4,4

Tutte le recensioni

(301)

193 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Tasty meals

Tasty meals, easy to heat up. Rice might be a little harder than what I prefer and veggie was a little over cooked. Just received my 2nd delivery and veggie wasn’t as overcooked this time. Could do with more veggie, photos online seem to have more veggie. And it would be great if the rice and meat/dishes could have a partition. It comes a little messy when delivered.

First week’s order chilli beef came with 2 blocks of beef fat/oil so after heating up the whole thing ended up soaking in grease. Ordered the same thing again this week to compare and thankfully it didn’t come with the block of oil/fat.

29 dicembre 2025
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Risposta di Eat Ping

Hi Erica,

Thanks so much for the detailed feedback. We’re happy you enjoy the taste and convenience of the meals. We appreciate your notes on the rice texture, veg portions, and packaging, and we’re actively working on improving consistency and better meal separation to avoid mess during delivery.

Apologies as well for the chilli beef issue in your first order, that definitely shouldn’t have happened. We’ve tightened our kitchen checks, and we’re glad the following delivery was better. Thanks again for giving us another try and helping us improve.

~Nick, the founder

Valutata 4 stelle su 5

good variety of options, great customer service

There’s a good variety of options and customer service has been amazing! I’d appreciate more options of higher protein (30g per meal) and lower calorie meals (less than 500 calories per meal), maybe a healthy version of standard meals? Meals taste great, no complaints :)

28 dicembre 2025
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Risposta di Eat Ping

Hi Rachel,

Thank you for your kind review! I'm really glad to hear that you're enjoying the variety and our customer service 😊. Your suggestion for higher-protein and lower-calorie meal options is excellent feedback and aligns perfectly with our goals. We've recently launched a new menu and introduced a CLEANSE plan that contains approximately 50% fewer carbs.

Thanks again for your support!

~Nick, the founder

Valutata 4 stelle su 5

Definitely give Eat Ping a try you wont regret it!

Eat Ping is fantastic. The food is delicious, healthy, and truly authentic. You can really tell that Nick, the founder, genuinely cares about the quality of the food he puts out. On top of that, the customer service is excellent – thoughtful, responsive, and personal. I’ll definitely be ordering again.

1 dicembre 2025
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Risposta di Eat Ping

Hi Andrea,

This honestly means a lot, especially the part about care and authenticity. That’s exactly what we’re trying to build here, so knowing it comes through makes all the long days worth it. Really glad you enjoyed both the food and the service, and we’ll be ready whenever you’re back for your next order.

~Nick, the founder

Valutata 5 stelle su 5

Meal prep, but TASTY!

I saw an advert on instagram and thought to give this meal prep company a try. I was impressed by the amount of options available for me to choose! Most of all, this is one of the tastiest meal prep companies I have tried, the meals are flavourful and in line with my designated caloric intake per meal. Very tasty and will definitely purchase again!

14 dicembre 2025
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Risposta di Eat Ping

Hi Jonathan,

It's great to hear that the variety and calorie balance worked for you, and even better that you'll be back for more. Thank you for giving us a chance!

~Nick, the founder

Valutata 5 stelle su 5

Fantastic food and great value for…

Fantastic food and great value for money. Coming from an Asian background, I know what good Asian cuisine should be and this is great example of efficient, clean eating, whilst staying tasty and authentic. Likely gonna make this my go to meal prep service

23 dicembre 2025
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Risposta di Eat Ping

Hi Alex,

Coming from someone with an Asian background, this is a massive compliment.

Authentic, clean, and tasty is exactly the balance we aim for. Thrilled to hear we’ve earned a spot as your go-to!

~Nick, the founder

Valutata 4 stelle su 5

Incredibly satisfied

One of the better meal prep services I've had in terms of taste and customer service!

23 dicembre 2025
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Risposta di Eat Ping

Hi Tan,

Really glad you’re enjoying both the food and the service. Appreciate you taking the time to share this.

~Nick, the founder

Valutata 5 stelle su 5

Really tasty

Food was really nice & tasty, the side snaxka are really handy too & good price.

8 dicembre 2025
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Risposta di Eat Ping

Hi Sean,

I'm really glad to hear you enjoyed both the meals and snacks. They often don't get the recognition they deserve, my unsung heroes! Thank you for your support and kind words!

~Nick, the founder

Valutata 5 stelle su 5

Absolutely love these meal

Absolutely love these meal! They are filling and hit my macros perfectly. Such great variety compared to other services. Highly recommend.

23 dicembre 2025
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Risposta di Eat Ping

Hi Jenny,

Thanks so much for the recommendation and for being part of the Eat Ping journey!

~Nick, the founder

Valutata 5 stelle su 5

I've tested a few meal prep services…

I've tested a few meal prep services but they've never stuck - I always give up within a week. Eat Ping is the exception.

Their food actually tastes good (like a decent takeaway rather than bland diet food), and the variety means I'm not eating the same thing on repeat. Would recommend!

22 dicembre 2025
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Risposta di Eat Ping

Hi Claudia,

So glad we broke the one-week curse. Thanks for sticking with us. We are excited to have you join us and appreciate your kind words about the food. Thank you!

~Nick, the founder

Valutata 5 stelle su 5

Very very good

Really impressed, tasty with authentic flavours and all natural ingredients. Good selection and as much as providing healthy, well balanced meals that are high in protein, some of the dishes available make you feel like you’ve ordered from a top Asian takeout - guilt free. A cut above some of the others I’ve tried. Wicked

20 dicembre 2025
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Risposta di Eat Ping

Hi Emil,

“Top Asian takeout - guilt-free.” I love this description!

I'm so glad the flavours, balance, and protein levels are meeting expectations. That’s exactly the experience we want people to have.

~Nick, the founder

Valutata 5 stelle su 5

If you love Asian food and don’t like…

If you love Asian food and don’t like cooking, then Eat Ping is the perfect meal service plan you can get. Their food tastes fantastic and I always feel full after their meals. It’s also great to know I’m getting enough protein in my diet as a gym-goer. It’s especially helpful that I don’t need to cook after a tiring session!

22 dicembre 2025
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Risposta di Eat Ping

Hi Edwin,

If it saves you from cooking after a gym session, we’re achieving our goal. I’m really happy to hear you’re feeling full, fueled, and enjoying the flavours. Thank you for trusting us with your meals!

~Nick, the founder

Valutata 5 stelle su 5

Amazing food, great customer service

Food is amazing with variation of meal choices every week. Nick is very responsive on Whatsapp for any questions/support required.
My personal favourite is gochujang chicken!
Will order from them every week

22 dicembre 2025
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Risposta di Eat Ping

Hi Johannes,

Amazing taste and responsive WhatsApp communication! 😄doing my best to maintain the balance as a founder. I love that you have a clear favourite too. Thank you for ordering every week, it truly means a lot.

~Nick, the founder

Valutata 4 stelle su 5

Generally recommended

I like the packaging, the quality is very good after delivery. The taste is okay, more options of meats would be wonderful.

22 dicembre 2025
Non scritta su invito
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Risposta di Eat Ping

Hi Eva,

We're glad to hear that the packaging and quality met your expectations. Starting this week, we have introduced new custom packaging. We also take your suggestion for more meat options seriously, and we are actively working on it.

~Nick, the founder

Valutata 5 stelle su 5

Good variety of meals and customer service

Good variety of meals and customer service is great. They are always contactable and helpful with all queries and questions. Good quality Asian cuisine dishes and Nick the owner is always trying to better his recipes. Overall the meals are great, not oily either (like takeout). I will continue with this meal order service and would recommend anyone else looking to try.

22 dicembre 2025
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Risposta di Eat Ping

Hi Chris,

Thank you for such a thoughtful review! We put a lot of effort into keeping flavours authentic without the greasy takeaway feel, so I’m really glad that came through. And I promise, we’ll keep tweaking and improving as we go.

~Nick, the founder

Valutata 5 stelle su 5

I’ve used different delivery services…

I’ve used different delivery services and Eatping is the best by far in terms of Asian food. There is a real sense of authenticity in its flavour, as well as good value for money.

20 dicembre 2025
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Risposta di Eat Ping

Hi Elvis,

“Best by far” is dangerously motivating for my team and me 😄
Really appreciate you noticing the authenticity and value. That balance is something we care deeply about. Thanks for backing us!

~Nick, the founder

Valutata 5 stelle su 5

Healthy Chinese takeaway

Love the taste and it’s healthy. Will be ordering again.

14 dicembre 2025
Non scritta su invito
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Risposta di Eat Ping

Hi May,

I'm really glad to hear that you're enjoying the flavour and the health benefits! We’ll be ready when you’re back for round two!

~Nick, the founder

Valutata 5 stelle su 5

Tasty Asian food with a homemade…

Tasty Asian food with a homemade quality to it, the “strength” option lets me optimize for an active lifestyle, the meals are great for lunch in office on busy days.
The delivery on Sunday is great as well, because we can be home !

17 dicembre 2025
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Risposta di Eat Ping

Hi Lee,

Homemade quality is exactly what we’re aiming for, so this means a lot to us. Great to hear the Strength option fits into your active lifestyle. Thanks for the support!

~Nick, the founder

Valutata 5 stelle su 5

Tasty, good range!

I’ve tried a few meal prep services but always struggled to enjoy the meals which often lacked flavour/interest. Then I started ordering from Eat Ping and I can say genuinely that the meals are tasty, well portioned and with a good range that changes week to week so you never get bored. The company is also super helpful and responsive if you have questions, and regularly seeks feedback on meals, which is a nice touch. Will continue to order to help with my weight loss and fitness efforts.

18 dicembre 2025
Non scritta su invito
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Risposta di Eat Ping

Hi Emma,

Really appreciate this. So glad the variety and portions are working for you, and even happier that we can play a small part in your fitness and weight-loss journey. Thanks for trusting us week after week.

~Nick, the founder

Valutata 5 stelle su 5

First meal ordering service I've tried…

First meal ordering service I've tried and I'm not interested in any others. Everything surprisingly delicious and couldn't be easier.

Started back at the gym and the one thing I struggled with before was my nutrition and protein goals especially after work and a long commute. With the 'Strength' meals I've hit my goals everyday and have been feeling great.

Can't wait to try even more :)

17 dicembre 2025
Non scritta su invito
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Risposta di Eat Ping

Hi Harry,

Massive respect for getting back into the gym, and I’m glad the Strength meals are doing their job when energy (and motivation) is low after long days. Plenty more coming your way in the upcoming year!

~Nick, the founder

Valutata 1 stelle su 5

False advertising & mislabelling their food!

Have been ordering for some time, at first the food seemed great but now it’s quite frankly dangerous and people should seriously reconsider before ordering from this company.
Meals look nothing like the photos, they don’t even look anything like the ones they post on their social media. You’re lucky if you get one tiny piece of vegetable in your meal, there is absolutely no way these meals are ‘balanced’ and absolutely no way the macros are labelled correctly.
I was kind of willing to overlook these things as I knew the company was a start up but over the last couple of weeks it’s become ridiculous. One piece of broccoli in a meal that is labelled as having broccoli, peppers, carrots etc. But then today, one single lonely green bean…. In a meal that listed broccoli, carrots, chickpeas and cauliflower as the ingredients. None of these were in the dish, just this one green bean. Yet green beans weren’t on the listing so not only are they mislabelling, they are also cross contaminating. So… how on earth can a company be trusted to not kill someone when they clearly have zero quality checks and zero awareness over the importance of food labelling.
The offer of banana bread or a refund of a couple of pounds is an insult to someone who’s been ordering for weeks. Stop offering ridiculous, computer generated WhatsApp responses, pretending to be the founder, and actually sort the situation out before you kill someone and end up on the news.

15 dicembre 2025
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Risposta di Eat Ping

Hi Jess,

Thank you for raising this. I’m genuinely sorry for how concerning this experience was. You’re right to expect complete accuracy when it comes to ingredients and labelling, and we did not meet that standard here.

This has been escalated internally, and we are reviewing ingredient listings, kitchen checks, and final quality controls to understand how this occurred and to ensure it does not happen again.

I’m also sorry that our earlier response didn’t reflect the seriousness of the issue, this deserved careful handling.

I’ve reached out to you privately to address this in full and to take appropriate corrective action.

Thank you for calling this out. Feedback like this is critical to improving our processes and maintaining trust.

~ Nick, The Founder

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