Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Leggi di più
L'azienda ha risposto
As an elderly person who is not IT minded and the straight forward conversation I had on phoning up made it all stress free. All this made it a pleasant experience. Thank you Derek
L'azienda ha risposto
Very easy to book and company came back with a time date which was easy to change pending my availability. Contractor carried out the test and gave some good advice. Would use again for all safety che... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Easy EPC
Scritti dall'azienda
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Informazioni di contatto
First Floor, 12 Albion Street, BN2 9NE, Brighton, Regno Unito
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Eccellente
1782 recensioni
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
AVOID. SCAMMERS WITH OVERINFLATED FEES!
Do not use this nationwide company who charge overinflated fees for a simple EPC. The cost of £112 plus VAT compared to a local assessor at £75 total. I had a report with recommendations to be carried out, which I did, including upgrade of electric storage heaters, economy 7 dual immersion heater and extra layers of loft insulation . A second assessment was carried out and the rating came back the same! F. When I discussed this with Easy EPC I was told the assessment was not tailored specific to my property and was computer generated by some software! If I required a specific assessment I would need to pay an extra £80 for a MEES report. I challenged what had I paid for with the £112 plus VAT if not for an assessment on MY property?? I was told there would then be a further fee, after the work recommended had been carried out, for the issuing of an EPC certificate. SCAM SCAM SCAM! Exploiting owners wishing to rent out their properties with fee upon fee, for what is a basic walk around assessment. Avoid like the plague and go to a local EPC assessor.
13 febbraio 2026
Non scritta su invito
Risposta di Easy EPC
Hi Lisa, thanks for taking the time to leave us a review.
We’re sorry to hear about your disappointment regarding your EPC rating and our pricing, so we have taken the time to investigate your situation.
We take complaints seriously, and our Director has looked into this himself. He has found that you have not installed the heaters suggested in the report, meaning that you have not followed the recommendations, which is why the rating for your EPC has not improved.
Our team takes pride in our work and we’re not a scam company - my colleagues have tried to resolve this issue with you via multiple forms of communication, though we have not had a response to our last email and our most recent phone call this morning was ended early by yourself.
We are sympathetic to your situation and are offering a free MEES Consultation report to help you understand what changes need to be made in order to improve the EPC rating of your property.
Our MEES Consultancy is a standalone service, to do this we use the raw data from the site visit and run every possible scenario to find the most suitable and cost effective improvements that are guaranteed to improve the rating of your property, and compile this into a comprehensive, yet easy to follow report, and we are then available to answer any questions about should you need. This requires significant additional processing of the data and creation of the report, so we do charge for this as a separate service. However on this occasion as a gesture of good will we are offering this service to you for free.
In relation to our EPC pricing, while we do our best to and often succeed in being the most competitively priced, we do know that sometimes you may find a cheaper quote. We stand with our pricing which reflects our high standard of customer service and the quality of the reports we produce. It’s also vital to us to ensure that our assessors and staff are paid fairly while still providing great prices for our customers. We are a nationwide company though we work with both directly employed in-house assessors and entrusted contracted assessors in all areas. We work hard to foster great working relationships with all of our assessors, many of which we have worked together with for 10+ years.
If you have any further feedback, questions, or would like to book in your free MEES Consultation, please don’t hesitate to reach out.
Helpful, prompt and personable.
Easy people to deal with. Prompt response to queries. Helpful and personable.
9 febbraio 2026
Risposta di Easy EPC
Hi LS, we're grateful for the opportunity to hear about your experience.
We take pride in providing helpful, easy, and prompt service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very efficient
Friendly, efficient, very fast response time, reasonable price. Did what it said on the tin. Easy EPC were recommended to me, and I wont hesitate to recommend them.
27 gennaio 2026
Risposta di Easy EPC
Hi Sam, customer feedback is important to us, so thank you for taking the time to share yours.
We're dedicated to providing efficient, friendly and fast service for our customers at a good price, so we're delighted that you'd recommend us for that.
Should you need another survey or further assistance, we're just a call or email away.
From start to finish very professional…
From start to finish very professional and within five days I got a C rating for a 10,000 sq ft commercial building built thirty years ago ,
I find it difficult to recommend
companies but I totally recommend EASY EPC
29 gennaio 2026
Risposta di Easy EPC
Hi John, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We take pride in providing professional service, so we're glad that we hit the mark for you.
Please consider us at your service for any further property compliance needs.
Would use easy Epc again
Arranged the Epc assessor to attend in a reasonable period of time and the assessor was polite and provided the certificate in a timely manner. Price was reasonable.
22 gennaio 2026
Risposta di Easy EPC
Hi Michelle, we're grateful for the opportunity to hear about your experience.
Your satisfaction with our pricing, timeliness and politeness is our priority, and it’s great to hear we're on the right track.
If you require any surveys in the future, we'd be delighted to provide our services again.
very bad and i would never recommend…
very bad and i would never recommend them
4 novembre 2025
Non scritta su invito
Risposta di Easy EPC
Hi Rob, thanks for taking the time to leave a review, we always appreciate feedback from our customers.
I have tried to find your booking or interaction with our company, and unfortunately cannot find anything for the name you have provided.
I would love to help you and also learn more about the reason for your rating, so please reach out to us directly at customercare@easyepc.org so that I can sort this out.
I look forward to hearing from you.
overall satisfactory [only 1 small hicup]
on a second attempt to get a solution to a problem the man who spoke to me could not have been more helpful and resolved the issue very very quickly.
the company also have to be commended with speed and eficency of there service and survayor
10 dicembre 2025
Non scritta su invito
Risposta di Easy EPC
Hi Mr Steel, we really appreciate that you've taken the time to share your feedback with us.
We're sorry that there was a problem but are pleased to hear that we were able to solve the small issue you experienced efficiently.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Very Good experience
I’ve had the best experience with EPC.
They are super fast and efficient, could not reccomend enough.
Do not hesitate to use this company!!
Thank you for everything
26 novembre 2025
Risposta di Easy EPC
Hi Mr Cetin, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
Your recognition of our team's speed and efficiency is greatly appreciated and motivating, we’ll be sure to share your feedback with the rest of the team.
If you require any surveys in the future, we'd be delighted to provide our services again.
Risposta di Easy EPC
Hi Victoria, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We're delighted to know our efforts towards providing excellent service has resonated with you positively.
Should you need another survey or further assistance, we're just a call or email away.
Made everything easy as the name would…
Made everything easy as the name would suggest.
25 novembre 2025
Risposta di Easy EPC
Hi Peter, we're grateful for the opportunity to hear about your experience.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how smooth your experience with us was.
If you're in need of any property survey services in the future, we’re ready to help.
As it states Easy EPC
As it states Easy EPC. Lovely staff great service def recommend :)
25 novembre 2025
Risposta di Easy EPC
Hi WM Plant Hire Ltd, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're dedicated to providing easy to use service for our customers, so we're delighted that you'd recommend us for that.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Risposta di Easy EPC
Hi Richard, many thanks for sharing a review for Easy EPC.
It's rewarding to know that you appreciated our quick, on time and reliable service, as being those things is a priority for us.
Please consider us at your service for any further property compliance needs.
I really hope my previous rating of 1…
I really hope my previous rating of 1 didn't go through! It was meant for another company. I wish that EPC had made clear that floor plans were required in advance - otherwise fine!
18 novembre 2025
Risposta di Easy EPC
Hi Ms Mackrell, thank you for sharing your feedback with us.
I can confirm that no 1 star review was received from you for us! Apologies that you were not made aware sooner in regards to the floor plans, I have passed on your feedback to our team to help improve our service, and I'm glad to hear that everything else went fine.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Competitive price for a Commercial EPC…
Competitive price for a Commercial EPC ! Quick and friendly service. I would gladly recommend Easy EPC
18 novembre 2025
Risposta di Easy EPC
Hi Alina, we're grateful for the opportunity to hear about your experience.
Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our quick and friendly service and competitive pricing.
Should you need another survey or further assistance, we're just a call or email away.
Very good service And professional …
Very good service And professional would use them again in the future
14 novembre 2025
Risposta di Easy EPC
Hi Nathan, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're pleased to know that our dedication to providing good, professional service has been well-received.
If you're in need of any property survey services in the future, we’re ready to help.
Risposta di Easy EPC
Hi Samuel, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We're delighted to know our team's efforts towards being helpful and polite have resonated with you positively.
Please consider us at your service for any further property compliance needs.
First class service
Fast, efficient and knowledgeable. This was my first time having to deal with a SAP calculation and the pressure was lifted as soon as Easy EPC were on board. Thank you to the whole team.
13 novembre 2025
Risposta di Easy EPC
Hi AOS Property Services, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
Providing a stress-free experience for our customers is important to the Easy EPC team, so we're happy to hear that this was reflected throughout your survey with us.
If you require any surveys in the future, we'd be delighted to provide our services again.
Risposta di Easy EPC
Hi Mrs Margrave, many thanks for sharing a review for Easy EPC.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how easy it was for you to set up your survey with us.
Should you need another survey or further assistance, we're just a call or email away.
Responsive to email
Responsive to email; fast appointment; able to discuss with surveyor during survey. Can’t ask for more
5 novembre 2025
Risposta di Easy EPC
Hi there, we're grateful for the opportunity to hear about your experience.
We're truly pleased to hear your feedback on our responsiveness, appointment availability, and surveyor's knowledgeability, as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Done at the time and received the…
Done at the time and received the certificate on time.
7 novembre 2025
Risposta di Easy EPC
Hi Fern Publishing Ltd, it's important for us to hear directly from our clients, so thanks for taking the time to share your feedback.
Your satisfaction with timeliness is our priority, and it’s great to hear we're on the right track.
Please feel free to contact us for any future needs, we'd be eager to assist you further.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.