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Easy Bathrooms - Derby Recensioni 47

TrustScore 4.5 su 5

4,6

2 Ascot Drive, DE24 8GW Derby, Derbyshire, GB


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Valutata 5 stelle su 5

Great service wonderful and very helpful staff Gary is been a great help with us because we have been there a lot lately The quality is excellent can’t compare Deserved five stars 🌟

Valutata 5 stelle su 5

Simon, Mark, Kieth (Pirate), Charlotte and others were helpful knowledgeable. We mainly dealt with Simon, who designed our bathroom and cloakroom producing a scale model plan and three D images. He... Leggi di più

Valutata 3 stelle su 5

Helpful showroom staff and the delivery was quite easy and arrived as we arranged. But... They sent the wrongs tiles (ordered blue got brown!) and the fitters were ready to tile so I had to drive to... Leggi di più

Valutata 2 stelle su 5

I was told in showroom that reduced price ended on the .Monday, so I rushed to buy the tiles but it didn't end. I found out the delivery charge was £75, so I rang up and asked if I could colle... Leggi di più


Dettagli dell'azienda

  1. Negozio di forniture per il bagno
  2. Ristrutturatore di bagni
  3. Negozio di specchi
  4. Negozio di radiatori
  5. Negozio di porte per box doccia
  6. Negozio di tegole e piastrelle

Scritti dall'azienda

Visit Easy Bathrooms & Tiles Derby for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our reviews and see why we’re a top choice.

Simply Luxurious

Scritti dall'azienda

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Informazioni di contatto

  • 2 Ascot Drive, DE24 8GW, Derby, Derbyshire, Regno Unito

  • 01332 613836

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4,6

Eccellente

TrustScore 4.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 73% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience and products

We used Easy Bathrooms for a large proportion of items for our bathroom renovation. This included sanitary ware and tiles. We are really pleased with the products and would definitely use Easy Bathrooms again! Good quality, easy to purchase and really impressed with the customer service in the Derby store.

31 agosto 2025
Valutata 5 stelle su 5

Great products and customer service!

Great products and customer service!
Mark made the selection for our bathroom and on suite redesign so easy. The advice offered and the design of the rooms was excellent. We are really pleased with the finish results!

4 aprile 2025
Non scritta su invito
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Risposta di Easy Bathrooms - Derby

Good afternoon John,
We're happy to hear that you are pleased with the products and customer service. It's great that the redesign process was made easy and that you are delighted with the results. Thank you for your feedback!
Kind regards,
EB

Valutata 5 stelle su 5

Totally recommend

Totally recommend
Great staff
And great prices

19 giugno 2025
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Risposta di Easy Bathrooms - Derby

Good afternoon Marina,
We appreciate your recommendation and are so glad you had a great experience with our staff and prices! Thanks!
Kind regards,
EB

Valutata 5 stelle su 5

Bathrooms refurbishment

We had a fantastic experience with Easy Bathrooms Derby, and a special thanks goes to 'Gary', who was incredibly helpful throughout the process. He guided us with expert advice on the layout and colour combinations, helping us design bathrooms that was not only practical but visually stunning. The end result exceeded our expectations — the bathrooms look high-class and we are extremely satisfied with the outcome. Thank you, Gary and the Easy Bathrooms Derby team!

13 giugno 2025
Logo di Easy Bathrooms - Derby

Risposta di Easy Bathrooms - Derby

Good afternoon Nadia,
We're happy to hear that you had a fantastic experience with our team. We appreciate your positive feedback regarding the assistance you received with your bathroom design. It's great to know that the outcome exceeded your expectations, and we thank you for sharing your experience.
Kind regards,
EB

Valutata 5 stelle su 5

One stop shop

Good selection, well laid out, good advice from staff. Recommended.

6 giugno 2025
Logo di Easy Bathrooms - Derby

Risposta di Easy Bathrooms - Derby

Good afternoon,
We're glad you found a good selection and helpful staff! Thank you for your recommendation; we appreciate your positive feedback.
Kind regards,
EB

Valutata 5 stelle su 5

We found the staff very helpful and…

We found the staff very helpful and friendly and we are very pleased with our purchase

6 giugno 2025
Logo di Easy Bathrooms - Derby

Risposta di Easy Bathrooms - Derby

Good afternoon David,
We are so pleased to hear that our staff were helpful and friendly, and that you are happy with what you purchased. Thanks for your feedback!
Kind regards,
EB

Valutata 4 stelle su 5

Very disappointing customer service

UPDATE* The customer service team read this review and arranged for us to collect a refund from our local branch. Thank you

Bought a bathroom sink unit for which we had to buy the handle separately; however, we didn't need the handle, so we took it back to them for a refund. The lady kept the handle and said that the Head office would contact us and action the refund. It's been a month and no refund, she didn't give a kind receipt that we had returned stating that we would receive an email, and we believed her and now have no proof that we took it back.

21 aprile 2025
Non scritta su invito
Logo di Easy Bathrooms - Derby

Risposta di Easy Bathrooms - Derby

Good morning Rafiq
We are sorry to read of your frustration with the refund process.
We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.
A member of our feedback team has tried to reach out to you to resolve for you, but if you have not received this communication please email trustpilot@easybathrooms.com .
Kind regards
EB

Valutata 5 stelle su 5

Top guy Gary

Went into the Derby store in the hope of getting a bathroom refit cost. As a family we have never done this before and didn’t know where to start. Thankfully we were seen by Gary and he couldn’t done enough. It all went very smoothly and he even helped with the design

10 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Excellent service from the Derby store Ascot Drive.
Gary has been amazing and my bathroom experience from choosing to fitting was without issue.

13 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

“Had an absolutely great experience at…

“Had an absolutely great experience at the Derby Store. From start to finish, the service was exceptional. We were helped by the store manager, Gary, who went above and beyond—couldn’t have asked for better. Truly top-notch customer service!”

21 aprile 2025
Non scritta su invito

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