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Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

This is a scam

This is a scam. The product is not as advertised, it does not work, they put you on a subscription, even though you have not signed up for one. They do not follow through with refunds. I have had my bank place a stop payment on any further credit card charges from them.
Where are the police on this?

13 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

The product doesnt work

The product doesnt work, the company never made it clear I was opting into a subscription service, Ive emailed rhem twice to stop any future orders and you never get a reply, I am now going onto my bank to block any future payments from drowzen and demand a full refund for the last order which is currently on route and I have never requested this order, do not use this company, it is a scam.

13 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Drowzen lead you to believe that their…

Drowzen lead you to believe that their product contains melatonin. It does not and once you have subscribed to them, it’s impossible to extricate yourself from them. They never respond to any correspondence by email and there is no phone number or address. Do not use them

29 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Sneaky Subscription Alert

I intended to purchase a single pack of patches for £21.95, but was instead charged £58.55 and sent three packs. Shortly after, a further £58.55 was taken from my account for a “subscription” I neither knowingly selected nor authorised. This points to a highly misleading purchasing process.

The product itself does not match its advertised claims. The website states the patches contain melatonin, valerian root, hops extract, and magnesium malate. However, the patches I received list lavender oil as the active ingredient. Not only was the product ineffective it also fails to reflect what was marketed.

I requested a full refund under their heavily advertised 90-day risk free guarantee, along with a refund for the unauthorised second order, and immediate cancellation of the subscription.

What followed was:
> Ignored emails for days
> A partial refund of 30% on the original order
> A full refund on the unwanted subscription order following a lengthy email campaign.

28 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Fraudulent!

Please note that the complaint department number is my personal number. I have nothing to do with this company. I have been bombarded with phone calls, mainly angry voicemails! I am from Canada and have no ties to this fraudulent company! Please don't call 647 269 3748. Thank you and I highly recommend you contact your credit card to report this!

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Third review! They’re trying to deduct more money!!!

Third review! I got hold of my bank as per my previous reviews and they requested a full refund from Drowzen, which I got and I thought that was the end of it! BUT they are now trying to take more money out of my card. Fortunately the bank has blocked them (I think) and the payment did not go through. This company is a total scam!

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

This is a scam

This is a scam. They sent me another pack of patches without me ordering them. Same experience as somebody earlier. I have emailed them but had no response.

14 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM THIS COMPANY!

DO NOT BUY FROM THIS COMPANY!

I purchased sleep patches that were advertised as containing melatonin, valerian root, hops extract and magnesium malate. What I received were sleep patches with lavender oil as the active ingredient. I emailed the company on receipt and received no response. I then was notified of a second shipment (I had been subscribed unwittingly). I emailed attempting to cancel the shipment and subscription and again no response. I received the second shipment and again the active ingredient was lavender oil. I have emailed them a total of six times between 10/2/2026 and 16/3/26 with no response. I've had to raise disputed transactions with my bank and have my credit card cancelled. This situation has definitely not helped my sleep

16 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

It’s a scam

It’s a scam, the product does not work, they charge you double, sneakily sign you up to a subscription and do not honour their 90 day guarantee.

5 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

These patches gave me a very bad rash

These patches gave me a very bad rash - I emailed for a refund as they promise this. No response. I then get an email saying that I have another order coming - from a subscription - I did not sign up for - and when I go on to cancel I can not cancel on the website. SO DODGY.

18 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

THIS IS A CON

This is a con the product is rubbish and they sign you up to a subscription without you knowing it and then they don’t respond to requests to cancel I have had to raise a dispute with my bank to try and stop this DO NOT BUY FROM THIS COMPANY!!!

19 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Patches do not work, do not respond to emails

I ordered the patches that do not work, they automatically sent the goods again a month later, I do not remember signing up for subscription!! As soon as I received the email confirming my order was received I email them to cancel but they despatched anyway. I have contacted them asking to cancel 3 times with no response. I have had to contact my bank to ensure they do not get paid again. Terrible customer service. Do not order from this company

8 febbraio 2026
Non scritta su invito

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