Drop It Recensioni 178

TrustScore 4.5 su 5

4,5

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Valutata 4 stelle su 5

Happy to buy direct. Would like faster delivery, but understand not every place can compete with the big fast guys. I would also like to see some kind of packaging that is not plastic. These little bo... Leggi di più

Valutata 5 stelle su 5

Two years ago I received a bottle of "Drop It" wine additive as a gift. I'm a wine drinker on weekends, and it has lasted this long! No more niggly morning after headaches from the sulfites. After... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Bought on the 22nd, tracking number shows still not shipped yet by the 30th. Cannot recommend this vendor. Too slow to respond and ship. EDITED: I did reach out to Colin who explained the local pos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've found Drop It to be the best for my allergies to tannins and sulfites in wines. It's perfect for light and delicate French whites and rose wines, and doesn't eradicate or alter the taste. And t... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

Fabulousssss….. does exactly what it says

The website was easy to use. The delivery was fast and NO extra tax duty on item….
I have used this product before and it’s BRILLIANT….
Will definitely order again…

23 gennaio 2024
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Risposta di Drop It

Hello Helen
Thank you so much for the glowing review! Let us know what we can possibly do to achieve a five-star review. Every little bit counts to make our product the best that it can ever be.

Valutata 5 stelle su 5

Effectiveness

It works. Reduces tanin and sulfite effects

22 gennaio 2024
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Risposta di Drop It

Hi Albert. Thanks for the really nice review. We appreciate the time that you took to reach out with such positive comments!

Valutata 5 stelle su 5

Shipping was free!

Shipping was free!! Received them in just a few days and they really work!!

18 gennaio 2024
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Risposta di Drop It

Hello Tonya, Thank you so very much for the great review! It is very appreciated from all of us at WineRX

Valutata 4 stelle su 5

Bad delivery...

I like the product, I've been using it for years and decided to try the new DropIt for Beers. I ordered two bottles for wine and two bottles for beers but one of the bottle had leaked and soaked all the interior of the envelop.

Edit: A few hours after posting my comment another order was kindly sent my way to make up for the defect in the delivery. I haven't received it yet but just for the care towards their customers I changed my initial grade to 4 stars :)

2 gennaio 2024
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Risposta di Drop It

Hello Charlie, First and foremost thanks so very much being a customer for so many years. We are truly very sorry about the condition of your package. We will expedite another full order to you. We expect only the very best quality in every order. We will get the shipment out to you right away.
Hello Charlie, Thanks for updating the review. This package will ship first thing in the morning. It may take some time to reach you, going out of the country.

Valutata 5 stelle su 5

I only got one drop container and was…

I only got one drop container and was expecting two? The packing slip said both tasting drops and regular drops. I’m pretty confused why they are two different things- that isn’t super clear on the site. Haven’t gotten a chance to use the drops yet.

29 dicembre 2023
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Risposta di Drop It

Hello Jason,

We apologize for this. There should have been 2 different bottles. One with a white label and one with a black label. We will send a new order ASAP along with some extra bottles. We are very sorry for the mistake.

Valutata 4 stelle su 5

Not Shipped / Corrected

Bought on the 22nd, tracking number shows still not shipped yet by the 30th. Cannot recommend this vendor. Too slow to respond and ship.

EDITED: I did reach out to Colin who explained the local post office had been having intake problems. He refunded me and sent me 3 bottles via overnight UPS, which I received. I’ve left off a star as it seemed like the post office issue was previously known but I wanted to acknowledge the customer service effort and that they are a small mother-and-son business.

20 dicembre 2023
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Risposta di Drop It

Hello Emery,

We are so sorry about this. There have been a lot of shipping issues during the holidays that are out of our control. Please email colin@dropitwine.com and we will expedite a new package through a different courier. We apologize for your experience.

Valutata 2 stelle su 5

I can’t not write my opinion because I…

I can’t not write my opinion because I don’t receive the drop yet, the only opinion I have Wright now is that it take to long to arrive

4 dicembre 2023
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Risposta di Drop It

Hello Amarilis, we are sorry to hear this! Our Tracking shows it was delivered on 12/8/23. Please email colin@dropitwine.com to confirm your address so we can fix this for you!

Valutata 4 stelle su 5

Delivery cumbersome, but it finally arrived

After the delivery debacle, it was nice to open the bag and discover an extra bottle. Very very nice, I had planned on giving 2 as Christmas gifts, but now I can give 3! I love this stuff. I'm finally able to drink red wine after many years not being able to.
As for improvement, maybe try the post rather than UPS.
Thank you

13 novembre 2023
Valutata 5 stelle su 5

Incredible customer service

Incredible customer service. My recent order was sent back to sender for some unknown reason. When I contacted dropitwine to resolve the issue Colin could not have been more understanding, accommodating, and generous with his resolution. Thank you dropitwine for not only an amazing product but backed up with awesome service.

30 ottobre 2023
Valutata 5 stelle su 5

I love wine

I love wine, but it doesn't feel the same about me. For me, it isn't the sulfites; it's the histamines. The side effects are terrible and unpredictable. My boyfriend found Drop it, and it has changed my life. It really works.

23 ottobre 2023
Valutata 5 stelle su 5

Amazing product 🙏

I received my order very fast and the product is efficient. I’m very happy. I will definitely order again. Thank you!

28 agosto 2023
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Risposta di Drop It

Hi Melanie, I am sorry about your experience. Your tracking had been sent to you and when checked, it showed delivered on September 2nd. Please check the address that you gave us. Feel free to email us to resolve this as it was shipped and delivered.

https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=92001901755477300289217553

Valutata 5 stelle su 5

Fast service

Fast service. delivered as scheduled.
This product has eliminated my headaches and believe it or not, as a breathing issue, this product has eliminated my morning problems.
I used to gasp for air, and I was advised by the VA to give it a try and it works.
I will order this stuff forever.

22 agosto 2023
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Risposta di Drop It

Scott, we are so happy that Drop It has helped you! Thank you for being a loyal customer!

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