Drive Roadside Assistance Recensioni 3.881

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di traino

Scritti dall'azienda

Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.


Informazioni di contatto

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4,4

Eccellente

TrustScore 4.5 su 5

3881 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 79% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

awesome clear and helpful

awesome clear and helpful. Fast work and clear communication.

12 novembre 2025
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Risposta di Drive Roadside Assistance

Hi Taylor, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Valutata 1 stelle su 5

Money grab, just get AAA

I accidentally scheduled this when I meant to schedule with AAA. Placed a request for battery assistance, they brought a little handheld jumper, that didn't restart the engine, then told me he could tow me, but that I would have to put in a new claim and he would have to do his other calls. And then he jumped in his truck and left before I could even ask questions. So I'm getting charged $199 for him to do have done essentially nothing. At that point, I realized that I hadn't requested a AAA assistance, so I did that and when they came, they used real jumper cables and the car immediately started. Unfortunately, was stranded for 3 hours at night, in the dark... because I reached out here by accident.

12 novembre 2025
Non scritta su invito
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Risposta di Drive Roadside Assistance

Hi Meagan. We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
The Drive Roadside Team

Valutata 5 stelle su 5

Had a tire blow out at 8pm on the…

Had a tire blow out at 8pm on the interstate and within 1 hour they arrived and had my tire changed and I was back on the road. The man that came was very professional.

11 novembre 2025
Non scritta su invito
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Risposta di Drive Roadside Assistance

Hi John, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Valutata 5 stelle su 5

Great service!

The driver was very professional, and very personable. He was prompt, communicative and handled my flat with ease.

12 novembre 2025
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Risposta di Drive Roadside Assistance

Hi Nancy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

Valutata 5 stelle su 5

Rocky

Rocky, was so kind and helpful, and being a widow he made me feel safe. Great service.

12 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 1 stelle su 5
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Risposta di Drive Roadside Assistance

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.

Thank you again for your feedback — it helps us improve.

Valutata 5 stelle su 5

This was super easy

This was super easy. It was fast and we were back on the road in no time.

10 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 1 stelle su 5

I had up to 2 gallons of gas delivered…

I had up to 2 gallons of gas delivered and was charged $199.00
I called them not to get a full refund for the gas, because I received approximately 2 gallons, but a partial refund. No luck, they gave me the runaround saying they couldnt find me in the system.. $199 for this service? If id known this price up front why would anyone pay that much??
Complete Rip off

8 novembre 2025
Non scritta su invito
Logo di Drive Roadside Assistance

Risposta di Drive Roadside Assistance

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.

Valutata 5 stelle su 5

Quick response

Quick response. The mechanic, Terry Luebbers from K & T was knowledgable, friendly and helpful. Was willing to get a battery and come back to install it so I didn't have to be jumped and drive somewhere hoping my car wouldn't stall.
Thank you!

11 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

The mechanic that came out was great

The mechanic that came out was great, immediately knew what was wrong, worked quick and got a new battery in my car so I wasn’t stranded.

6 novembre 2025
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Risposta di Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Valutata 5 stelle su 5

The driver was very nice and helpful.

The driver was very nice, helpful, quick

6 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

Very fast, quality work!

Our technician was amazing! He was fast, great with communication, and the tire change was done perfectly. This was the easiest emergency tire change of our lives and I am so grateful!

8 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

They are great

Customer service was amazingly helpful. The gentleman Adontis Atkins that was sent out to assist me was just great. He was quick and thorough.

5 novembre 2025
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Risposta di Drive Roadside Assistance

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

Valutata 5 stelle su 5

Fast and efficient!

2 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

I called triple A & the guy came right…

I called triple A & the guy came right away, jumped my car, checked battery, etc.
Was very quick.

3 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

The driver was very friendly

The driver was very friendly. He apologized for taking so long. Was quick and courteous.

4 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

Stuck on I-15 at night

Jessie was personal, professional, and efficient.

1 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

Best Tow

They kept me informed on their arrival time and were very professional even with the situation I was going through.

4 novembre 2025
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Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

The assistant was knowledgeable and…

The assistant was knowledgeable and very good and friendly.
Please give him a raise

3 novembre 2025
Logo di Drive Roadside Assistance

Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

Valutata 5 stelle su 5

Excellent service

I unfortunately needed a wrecker Sunday morning. This service was exceptional! The driver called me to verify my location and ensure that I was in a safe place. He was very nice, professional and efficient. Hopefully I won’t need a wrecker service again anytime soon. However if I do they will be the one I call!

3 novembre 2025
Logo di Drive Roadside Assistance

Risposta di Drive Roadside Assistance

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

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