Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just had a visit from josh and his collegue,what an experiance turned up on time,and explained what they what they were going to do, And sorted the problem out very quickly very professional would re... Leggi di più

Valutata 5 stelle su 5

After our bathroom plugholes suddenly started theatrically spouting water and toilets were loudly bubbling, a worried call to Drain Response (known as Bristol Drains via Google) seems to have fixe... Leggi di più

Valutata 5 stelle su 5

Glen and Bob were polite, professional and efficient. They quickly identified the location of the blockage from our toilet and unblocked it. Glen was also able to reconnect the pipework behind the loo... Leggi di più

Valutata 5 stelle su 5

Glen turned up ontime, very professional and knew what he was doing right from the get-go, friendly manner and nothing too much trouble getting rid of a blocked pipe that had 10 years build up of comm... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di drenaggio

Scritti dall'azienda

Drain Response Ltd is a seasoned leader in the drainage industry, proudly serving both domestic and commercial clients across the South of England. With years of expertise and a commitment to excellence, we provide reliable, efficient, and high-quality drainage solutions tailored to meet the diverse needs of our customers. Trust Drain Response Ltd for professional and prompt service, ensuring your drainage systems run smoothly and effectively.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

244 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Josh is amazing and his colleague Wayne…

Josh is amazing and his colleague Wayne i think his name was.we got off to a great start then some sh#t times where other bits went wrong and me the customer got her hair in a twist but even after it all I cant fault josh hes amazing and so freindly they have there work cut out and go above and beyond infact prob the best people ive ever had in my house

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very helpful

Very helpful, friendly and professional. Quickly cleared another companies left behind mess and gave helpful advice on next steps.

24 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Josh arrived on time and completed the…

Josh arrived on time and completed the job in a very professional manor,He was very polite and nothing was too much trouble if you want the job done properly and in a timely manor then ask for him i highly recommend him and the company he works for.

16 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Josh arrived on time and was very…

Josh arrived on time and was very pleasant. I really struggle with tradespeople coming to my house and he made me feel at ease as soon as he arrived. He completed the job professionally and in a decent timescale.
I would highly recommend this company.

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Happiness is an unblocked toilet

Jo and Jamie were so friendly when they came to help us with a blocked toilet. I hang my head in shame when they eventually found a wayward plastic toilet freshener! At their advice I shall be purchasing the stick on ones in future not the ones that hang over the rim. Thank you guys for your prompt and efficient visit and for ensuring that our Christmas will now go according to plan. Merry Christmas.

22 dicembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Katy,
Thank you for your wonderful review! We’re so glad Jo and Jamie were able to quickly resolve the issue and help ensure your Christmas goes smoothly. Sometimes it really is the little things that cause the biggest problems!
We’ll be sure to pass on your kind words to the team.
Merry Christmas and kind regards,
Drain Response

Valutata 2 stelle su 5

Good job, but overpriced!

They seem to have done a good job, but the invoice was insanely expensive.

1 dicembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Punter,
Thank you for your feedback. We’re glad to hear that you were happy with the quality of the work carried out.
We understand that our pricing can feel high, and this reflects the specialist equipment used, the expertise of our engineers, and the ability to resolve issues efficiently. We always provide a clear quote before starting any work to ensure transparency.
We appreciate your comments and thank you for choosing Drain Response.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Efficient and Friendly

We had an emergency situation which was professionally dealt with by Fin and Wayno. They explained the process to us very clearly and were both very personable and friendly even though it was late in the day. They were both very friendly and did the job very efficiently. I would recommend this company to anyone who finds themselves in our situation as we felt very at ease and the job was done very well. We appreciate your hard work as well as hospitality. 5 Stars 🌟.

14 novembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Lauren,
Thank you for your fantastic review. We’re delighted to hear that Fin and Wayno handled your emergency professionally, explained everything clearly, and made you feel at ease even late in the day. Providing friendly, efficient service is very important to us.
We really appreciate your recommendation and kind words.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Glen is THE ENGINEER

There are hardly any superlatives strong enough to describe the outstanding service Glen provided. He resolved an issue quickly, efficiently, and professionally—an issue that another company failed to diagnose correctly. Glen was honest, knowledgeable, and transparent in every step. He charged only the minimum, gave us genuinely helpful advice, and left us with full confidence in the work done.
I only wish every engineer and tradesperson were like him. Highly recommended!

26 novembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Agnes,
Thank you so much for your amazing review. We’re thrilled to hear that Glen provided such outstanding, professional, and transparent service, and that his expertise gave you confidence in the work carried out.
We’ll be sure to pass your kind words on to Glen — feedback like yours really motivates our team.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Josh and Joe arrived to unblock our loo…

Josh and Joe arrived to unblock our loo and drain on a Saturday afternoon. We live in an old property in Bath with very old drains! They were lovely guys who explained everything clearly and worked quickly to resolve the problem. All fixed within half an hour.
Would highly recommend them and Drain Response. Thank you.

25 ottobre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Caroline,
Thank you for your fantastic review. We’re delighted to hear that Josh and Joe were able to quickly resolve the issue with your drains, even in an older property, and that they explained everything clearly along the way.
We really appreciate your recommendation and your kind words.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Glen and Connor were both extremely…

Glen and Connor were both extremely professional and assessed and carried out the required work (drains unblocked and blister repairs) quickly. Would highly recommend them to others with drain issues.

23 ottobre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Ian,
Thank you for your kind review. We’re pleased to hear that Glen and Connor provided professional, efficient service and successfully completed the drain work and blister repairs.
We really appreciate your recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

This was a very efficient service

This was a very efficient service. The two engineers, Josh and Finn, clearly knew what they were doing and worked hard within a relatively short time frame. They were friendly and professional.

8 ottobre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Richard,
Thank you for your kind review. We’re delighted to hear that Josh and Finn provided efficient, friendly, and professional service while resolving the issue promptly.
We really appreciate your feedback.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Great service from Josh Burnett

Great service from Josh Burnett, cleared my issue and also discovered a broken pipe which i was unaware of.

18 settembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Mr Holland,
Thank you for your review. We’re glad to hear that Josh was able to resolve your issue and also identify the broken pipe, helping you avoid potential future problems.
We appreciate your feedback and recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Very professional and effective

Very professional and effective. Josh and the team identified the issues and dealt with it all within a short timeframe, which reduced the cost. Friendly and very knowledgeable, highly recommended.

25 settembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Jonathan,
Thank you for your fantastic review. We’re thrilled to hear that Josh and the team provided professional, efficient, and knowledgeable service, and that resolving the issues quickly helped reduce costs.
We really appreciate your recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

The team were so professional

The team were so professional, kept me informed, explained everything. They were clean and tidy and very polite. I recommend them.

23 settembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Robert,
Thank you for your kind review. We’re delighted to hear that our team provided professional, polite, and tidy service while keeping you fully informed throughout.
We really appreciate your recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Professional and friendly

Glen and Bob from Drain Response Ltd did an amazing job clearing two blocked drains. Friendly and professional and happily explained each and every part of the process to a nosey client.
I would thoroughly recommend them.

23 agosto 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Jon,
Thank you for your great review. We’re thrilled to hear that Glen and Bob provided friendly, professional service and took the time to explain every part of the process. We love keeping our customers fully informed!
We really appreciate your recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Excellent service from Josh & his…

Excellent service from Josh & his colleague. They arrived promptly and explained what they were doing and the costs involved. I would recommend without hesitation.

17 settembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Peter,
Thank you for your kind review. We’re delighted to hear that Josh and his colleague provided prompt, clear, and professional service. Transparent communication and excellent service are very important to us.
We really appreciate your recommendation.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Worked late of Friday evening and got the job done

Glen and Connor cleared a tricky main drain problem, working in a tight space. They clearly knew how to go about the task, and got the job done in just under an hour, charging me what I was told they would charge. Happy with the result. I would recommend them to anyone.

12 settembre 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Bruno,
Thank you for your review. We’re pleased to hear that Glen and Connor were able to resolve the tricky main drain issue efficiently and that everything was completed as quoted. Providing reliable, transparent service is very important to us.
We appreciate your recommendation and are glad you’re happy with the result.
Kind regards,
Drain Response

Valutata 5 stelle su 5

Professional and friendly drain clearance

Glen and Bob were very helpful and professional throughout. They called in advance to let us know exactly when they would be arriving and explained exactly what they would do and all the costs upfront before starting work, plus possible snags they might encounter. They kept us fully informed of everything they were doing, finished the job in the timeframe they had advised and gave some expert advice on how to tackle the problem should it occur again.
I would be very happy to recommend them to anyone with drain and sewer problems such as those we experienced.

16 agosto 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

Hi Nigel,
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that Glen and Bob provided clear communication, professionalism, and helpful advice throughout the job. Keeping our customers fully informed and delivering work on time is very important to us.
We really appreciate your recommendation and will be sure to pass your kind words on to the team.
Kind regards,
Drain Response

Valutata 1 stelle su 5

A good job but insanely expensive

A good job but insanely expensive

27 agosto 2025
Non scritta su invito
Logo di Drain Response LTD

Risposta di Drain Response LTD

i Tim,
Thank you for taking the time to leave a review. We’re pleased to hear that you were happy with the quality of the work carried out.
We understand that pricing can feel high, and our costs reflect the specialist equipment used, the expertise of our engineers, and the ability to resolve issues quickly and effectively. Our pricing is always explained before work begins to ensure there are no surprises.
We appreciate your feedback and thank you for choosing us.
Kind regards,
Drain Response

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più